The specialist was brilliant,made me feel comfortable and took his time explaining tests, what I liked most was he tried on hearing aids and took me a walk around a busy shopping centre and explained... Voir plus
Établissement
Changer d'établissement34-41 Thistle Shopping Centre, FK8 2EE Stirling, Scotland, GB
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Lisez les avis des autres
Darren carried out the assessment and fitting in a very courteous and professional manner. Everything was explained and demonstrated,which was very helpful. I have been using the new hearing aids f... Voir plus
Had a goid experience while having test and such. The down side of buying a very expensive gearing aid was that they were unable to set up the aid to be able to answer phone calls and be able to hear... Voir plus
A very enjoyable experience Everything was explained in detail which helped greatly in my choice of aid. The audiologist was very helpful and quite prepared to take as much time as required to ans... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
34-41 Thistle Shopping Centre, FK8 2EE, Stirling, Scotland, Royaume-Uni
4,3
Excellent
25 avis
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
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Don’t get duped by the ‘Free Lifetime Aftercare’!
All in all good hearing aids and pleasant service from the audiologists I’ve dealt with however. Beware of the Free Lifetime Aftercare claim it’s at best very deceiving and I will be checking with the Advertising Standards Agency to see if it’s illegal. On 2 occasions now, I have had the tiny black collar that the white changeable grommet fits into replaced. The first time it happened the hearing aids were just under a year old and I took it into boots in Edinburgh to get repaired. The audiologist said that it can take a while to get fixed and he suggested he just superglued it back in place - he did and it seemed to work fine. When it happened again, just recently, they insisted at Stirling that it needed to be returned and that it would take 3 weeks to have it back to me (they were quicker than this). I was then hit with a bill of £99.00 for this repair to get done. When I asked about the Free Lifetime aftercare I was told that what the mean is that they will continue to repair/service the hearing aids for as long as I have them. In other words their ‘free’ service doesn’t actually give the customer anything free, what it does do is encourage the customer to take it back to them when something goes wrong and pay handsomely for the privilege.
4 juillet 2025
Avis spontané
Réponse de Boots Hearingcare - Stirling
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service
Excellent service
Professional knowledge
Attentive care and explanations
27 mars 2025
This has been a very positive experience.
This has been a very positive experience. The audiologist (Lauren) was clearly on top of her job and gave me and my wife good, considered advice.
13 décembre 2024
Every step explained well and…
Every step explained well and demonstrated when necessary.very satisfied
7 août 2024
Good communication from knowledgeable…
Good communication from knowledgeable professional
23 mai 2024
Everything Explain in clear layman…
Everything Explain in clear layman terms, as well as all technical aspects, very friendly.
10 mai 2024
Clearer hearing.
Darren carried out the assessment and fitting in a very
courteous and professional manner.
Everything was explained and demonstrated,which was very helpful.
I have been using the new hearing aids for over a week now,and find them profoundly better than my nhs ones.
14 février 2024
Well explained throughout the process.
21 décembre 2023
Product hasn't been delivered
20 décembre 2023
I was so relieved to hear again l was…
I was so relieved to hear again l was over the moon with everything Darren done , and he put me at ease during all the tests
7 septembre 2023
Top class care
A very enjoyable experience
Everything was explained in detail which helped greatly in my choice of aid.
The audiologist was very helpful and quite prepared to take as much time as required to answer my questions
4 juillet 2023
Frustrating!!a goid experience while having test…
Had a goid experience while having test and such.
The down side of buying a very expensive gearing aid was that they were unable to set up the aid to be able to answer phone calls and be able to hear. This as I say was really disappointing. They say they were going to look into problem. Will wait and see.
17 mai 2023
Professional and friendly.
24 avril 2023
Great knowledgeable service Very useful
17 avril 2023
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