Boots Hearingcare - Stratford-upon-Avon Avis 

Clearly explained and efficiently processed. Slightly more scope for and slightly easier self programming would be nice.

Gary, from the Stratford-upon-Avon Boots branch, is ‘old school’ , taking much care with his clients ensuring that all is covered and catered for

very knowledgeable and thorough.
I had sudden hearing loss and to be thorough i visited and had 5 hearing tests. Boots was most thorough and only one what an insulated noise chamber to better remove external none test noises. With one audiologist I could hear phones and conversations outside. another had someone typing so hard to tell what i was supposed to hear and what i wasn’t.

We visited Stratford-upon-Avon last weekend. We are from the Netherlands, and whenever we are in the UK, we always stop by Boots. We love the Michum deodorant. Unfortunately, it is no longer available in our country, so visiting Boots saves us the shipping costs.
Normally, this isn’t a problem, but this time we were treated so poorly that I wondered: how are shoplifting issues handled here? We wanted to buy 20 deodorants, but there were only 8 on the shelf. My husband asked the cashier if they might have more in the back.
Suddenly, an older staff member, who had overheard, interfered. We were told that we were not allowed to buy more than 10 items—even together—and the tone was absolutely unbelievable. This lady should be kept in the basement so she doesn’t scare away all the customers!
Firstly, the store only had 8 items, so there was no reason for this reaction. Secondly, we have been using this deodorant for more than 15 years, and when we normally buy it in London, we have always been able to purchase as many as we needed. And thirdly, maybe it is now impossible to sell more, but I don’t understand—it’s a shop, after all, and tone makes all the difference!
If we return to Stratford, we will certainly not go to Boots again.

Software of new aids not working properly.

Clear explanation of what was happening and how each test worked. Good advice given on hearing aids and the follow up support.

Friendly and professional audiologist.

Very professional, friendly and helpful

Halima was very helpful and professional.

The hearing care specialist made me feel very comfortable and was helpful to my needs. She explained everything very clearly

My audiologist Halima who talked my through the whole process step by step and helped me make a decision on the most suitable hearing aid for me. She never hurried or pushed me with my decision and obviously being somewhat apprehensive she made made me feel totally comfortable with the whole procedure. I would definitely recommend her.

I've been very satisfied with the advice and help provided by Halima Firdus. She has been extremely helpful and efficient during each appointment

I was seen on time. The audiologist was professional, knowledgeable and friendly. She was very clear and concise, made me feel comfortable and gave me confidence.

Your audiologist was thoroughly professional, personable and reassuring.