Boston Wardrobes Avis 

279
•
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

“Bait and switch” Purchased a sweat shirt and was sent a garment not even close to the advertised display. They ghosted me after reaching out for a return request. UPDATE finally two weeks plus went... Voir plus

Noté 3 sur 5 étoiles

The reviews are confusing. I was looking for Boston Wardrobe in NZ, and clothing company. Reviews are talking about a totally different product. This is confusing and worth nothing.

Noté 4 sur 5 étoiles

We're thrilled with the service we received from Boston Wardrobes. Lee stepped us through our options and provided expert knowledge and advice which really helped shape our somewhat vague brief. We... Voir plus

Noté 5 sur 5 étoiles

Boston Wardrobes never disappoint. Right from the start with the visit by the lovely and talented Bonnie through to the installation of their very high-end quality product. Even at close inspection, t... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation
  2. aussi dans
  3. Artisan créateur de meubles
  4. Magasin de portes

À propos de Boston Wardrobes

Écrit par l'entreprise


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(279)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient Service

Very efficient and good communication.

15 octobre 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you for the review, Barbara!

Noté 5 sur 5 étoiles

I love my wardrobe

I love my wardrobe
Great service too

Thank you

Super happy.

6 octobre 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you, Fiona! We're so happy you're happy

Noté 5 sur 5 étoiles

I first visited the showrooms at Boston…circa April, returned to book in June

I first visited the showrooms at Boston Wardrobes around April of this year, and was able to get some ideas on how to fit out the bedroom wardrobes and other cupboard spaces in my recently refurbished 2 bedroom townhouse.
I was able to take a few photos of some setouts that caught my eye and also take some measurements as a guide. Bonnie was the person in the showroom that day and she showed me around some of the displays, pointing out features that are less obvious, such as retracting jewel drawers and dress mirrors.
After some thought, I made some sketches and returned again to the showroom - this time Venessa was the contact. She was helfpul and upon looking at the sketches I had done was able to give constructive advice as to how to make the finer details work, eg: leaving enough space to gain access to shirt /trouser slider rails that occupy an end of space cubby hole. Having worked out enough detail for a quote to be prepared, she took all the necessary details and advised me of lead times (about a week for initial quote, then a site measure, and then a month or so for maunfacture to install). All of these times were adhered to.
I made one small adjustment to the first set of plans and after a day or so, the final set of plans were sent back with official quote and request of confirmation to proceed. Again, all to prompt timing.
The install was done in one working day. Very impressive - my house is not that large, but some of the spaces needed to be fitted quite precisely.....I was very pleased with the end result. I now have 2 very tidy looking bedrooms, as well as 2x fitted hall cupboards and a wire shelving setout for the airing cupboard.

30 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you for taking the time to leave us a review, Peter. We appreciate the positive feedback and are so pleased you are satisfied with our service and product. All the best!

Noté 5 sur 5 étoiles

Installer arrived early and was very…

Installer arrived early and was very good couldn't have asked for better. This is a huge bonus for any company to have a trades person turn up on time and with a well organized van / working environment - hes a credit to Boston wardrobes

26 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you, Karen. We are so glad you had a great experience with our installer. We hope your wardrobe is just as satisfactory!

Noté 5 sur 5 étoiles

I can not comment on the use of the…

I can not comment on the use of the shelving because we have not used them yet. As for the ordering, delivering and installing processes of your firm, we are very satisfied with your job.
Thank you.

25 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you for taking the time to leave a review, we appreciate it

Noté 5 sur 5 étoiles

Very happy and Profesional job done from Boston Wardrobes

Very happy with all services from Boston wardrobes.Easy to talk with consultant and very fast installation.Very profesional and quality of job was done to make our Wardrobes to look amazing.Thank you Boston Wardrobes team.I will recommend this Company Boston Wardrobes to everyone.

23 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thanks so much for the lovely review!

Noté 4 sur 5 étoiles

Overall very good job and good…

Overall very good job and good services. Only small spot of scratched seen on one side of the mirror.

23 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Hi Nabil, thank you for leaving a review. It's unfortunate there is a scratch on your mirror. Feel free to get in touch with us on 09 377 5799 or info@boston.co.nz to see how we could resolve this for you.

Noté 5 sur 5 étoiles

15A Ayr St:

15A Ayr St:

The team was great to deal with from first enquiry to final install. Clear communication and a personable service characterized our experience.
We would definitely use Boston Wardrobes again.

23 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you, Grant, we really appreciate the wonderful review

Noté 5 sur 5 étoiles

New wardrobes with mirror doors

We had 3 bedrooms with new wardrobes installed, all sliding with built in hangers and drawers. The team were so helpful and the wardrobes all look amazing. Really happy with them. Thanks Rebecca for your help

20 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

We're happy you're happy, Cassey! Thank you very much for the review

Noté 5 sur 5 étoiles

All good

All good. Although the company changed their range and no longer have my colour shelves which was frustrating as it was a standard line at the time

18 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Hi Rebecca, thank you for leaving us a review. The discontinuing of the colour must have been disappointing, please accept our apologies.

Noté 5 sur 5 étoiles

We love our new wardrobe

We love our new wardrobe. After pricing a kit set at a hardware store we were pleasantly surprised about how affordable it was in comparison, considering price included installation. Just sorry we didn't do this sooner!

16 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you for choosing Boston Wardrobes, Marlize. We guarantee you made the right choice :)

Noté 1 sur 5 étoiles

A waste of $9.2k. Shop elsewhere!

My initial interaction with Boston Wardrobes was good - they were prompt to design and quote. I paid $9,200. Install was 3 weeks longer than initially quoted - post installation, there was no follow up, until I was contacted to see if my wardrobe could be photographed. I explained that I was unhappy with the service and the product - the wardrobe/dressing room had ‘snags’ scratched surfaces etc and other parts weren’t to the agreed plan. The Sales Manager promptly came out and agreed to remedy the issues. Four weeks later, the snags were fixed. The installer arrived with no idea what he was there to do/fix.
That was one week ago. Since the installer left (I wasn’t home) there has been zero follow up.
The drawer handles haven’t been installed correctly, however I simply cannot be bothered to contact Boston Wardobes again.
Overall, I would not recommend Boston Wardobes - the service and product simply aren’t worth it.

14 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Hi Laura, thanks for taking my call yesterday. Again I would like to apologise for the service you were provided. It clearly did not meet the level you expected, and it did not meet the levels we would expect.

Your feedback was appreciated and as a result we will be improving our processes to ensure better internal communication as well as with clients in this type of situation.

Regards
Dave Wenham,
Managing Director, Boston Wardrobes

Noté 5 sur 5 étoiles

Great local service!

Good advice, clear communication and quick production and installation time. They came back and corrected something that was not perfect. Great to use a local company. Thanks!

11 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

You're welcome, Amanda. We love to see you happy!

Noté 5 sur 5 étoiles

Excellent service

Excellent service overall from initial consultation to final installation. Fast service and great quality of work. Highly recommended.

11 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

Thank you for the review, we're glad to be of service

Noté 5 sur 5 étoiles

From when I submitted a request for…

From when I submitted a request for Boston to come and view our wardrobes and give a plan to the actual instalment of the systems I have been very happy with them. Each person I have dealt with in the company have been friendly, helpful and the final product is of a very high standard. Thank you Boston :)

10 août 2021
Logo de Boston Wardrobes

Réponse de Boston Wardrobes

You are so welcome, Debra. Thank you for taking the time to write a review!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus