WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
At this stage we are still waiting for half our order to still be delivered. The 3 stars is because while Boutique retailers have been incredibly responsive they have been let down by their delivery... Voir plus
L'entreprise a répondu
Package arrived on time. I was kept in the loop re the post. Mainly--and most importantly--purchase and delivery were hassle free. Good work, Boutique Retailer!
L'entreprise a répondu
The Pyjamas are the best I have been able to find anywhere. Comfortable, warm and perfect fit.A little pricey but good quality. The only thing wrong was the choice of delivery....it was soooo slow, m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.
Coordonnées de contact
Australie
- www.boutiqueretailer.com.au
4,4
Excellent
711 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Easy to order online and order was…
Easy to order online and order was delivered well in a wrapped up protected box, left outside the front door in a safe place.
1 juillet 2026
Avis spontané
Réponse de Boutique Retailer
Thank you Con for your kind feedback. We are delighted everything arrived safely and that your shopping experience was smooth from start to finish. We truly appreciate your support and look forward to serving you again.
Purchased the battery powered salt and…
Purchased the battery powered salt and pepper grinders as firstly I like the sleek look of the shaker and a peep hole to check level of salt or pepper. I was tired of purchasing salt and pepper grinders that would only last a few weeks and I would end up with RSI from trying to turn the top. The battery powered grinders are great, very happy.
26 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you Pauline for your wonderful feedback. We are so pleased to hear your new grinders have been a great addition to your kitchen and are making everyday use much easier. We truly appreciate your support and hope you continue to enjoy them for a long time.
Set of three pairs of socks
Very fast service and delivery. Socks only 20 per cent wool, but still ingood value for money. Ordered two sets of the same size. Received two different sizes - labelled incorrectly by manufacturer. You beauty, one set for my brother and one for me!
18 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Christine. We're glad everything worked out and that you were able to share them. We truly appreciate your support and hope to serve you again soon.
I love Big W so much you don’t have to…
I love Big W so much you don’t have to wait for delivery so quick
Thank you so very much
25 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you so much, Megan. We're delighted to hear everything arrived promptly and truly appreciate your kind words. We look forward to serving you again soon.
Réponse de Boutique Retailer
Thank you, Glenn. We're delighted you had a great experience and truly appreciate your support. We look forward to serving you again soon.
Good niche items available
Stocks Seward's hankies which are getting harder and harder to find. Arrived fast.
18 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Matt! We're glad we could help you find this item and that it reached you quickly. We appreciate your support and hope to serve you again soon.
Unwearable
The product arrived in a timely way with good communication, BUT the product itself was terrible quality and unwearable. The return cost of $15 flat rate and no returns from marketplace sales means it was a complete waste of my time and money.
The product has no bearing on normal human form. Short tight legs more like a childs size and no space or height in the back to accomodate a bottom and too much space in the front. Unwearable.
19 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you for your feedback, Flo. We're sorry to hear this purchase did not meet your expectations. We appreciate you sharing your experience, and your comments will be passed along to our team for review. Please feel free to reach out to us directly if there is anything further we can assist with.
Réponse de Boutique Retailer
Thank you, Chris! We're delighted to hear you're happy with your purchase and found good value. We appreciate your support and look forward to serving you again.
The walking stick (Cane)
The walking stick (Cane)is just what I needed the light is also very good
19 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Daphne! We're so pleased to hear the cane is working well for you and that the light has been a useful addition. We truly appreciate your feedback and hope it continues to serve you well.
The mortar and pestle was impressive
The mortar and pestle was impressive. Free freight for a low priced purchase was a bonus.
20 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Dianne! We're delighted to hear you were pleased with your purchase and that the complimentary shipping made it even better. We appreciate your support and hope to serve you again soon.
The clothes I ordered were of good…
The clothes I ordered were of good quality
15 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Deborah! We're delighted to hear you were pleased with your purchase. We appreciate your support and look forward to serving you again in the future.
Fast delivery service and great product…
Fast delivery service and great product thankyou
17 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Jeanette and Dann! We're delighted everything arrived promptly and that you were happy with your purchase. We appreciate your support and hope to serve you again soon.
The picture in the app made the product…
The picture in the app made the product looked larger than it was. Yes I should have checked the measurements but was totally shocked to receive a small purse when it arrived
15 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Ol. We appreciate your feedback and understand the item was not what you expected. We will keep working to present products as clearly as possible so customers can make informed choices. Thank you for sharing your experience with us.
Terrible experience! Buy elsewhere
I purchased a hat from Boutique Retailer, but when it arrived it was obviously the wrong one.
When I told Boutique Retailer they claimed the hat they sent me was “part of the same product line, and variations in stitching and material composition can occur between batches”.
This is total rubbish and a blatant lie. The hat I received has a different product label from the one I ordered and its own distinct listing on their website.
Not only that, it is CHEAPER than the one I paid for. That’s effectively stealing and an appalling way to treat a customer who purchases from you in good faith.
Despite multiple attempts to contact Boutique Retailer’s customer service team, as well as sending them photographic proof, I’ve been left out of pocket.
Their response was ‘If you are not satisfied with the item, you’re welcome to return it for a refund’. Of course, that means posting the item back at my own expense, so I lose even more money.
Under Australian Consumer Law, I am entitled to a remedy for products that do not match their description. By refusing to provide a prepaid return label for an item that is clearly not what I ordered, Boutique Retailer is failing to meet their legal obligations to provide a cost-free remedy for a major failure.
I’ve never left a negative review like this before. But why should Boutique Retailer be allowed to get away with such dishonesty?
It’s not even about the money. It’s the principal.
My advice is if you’re thinking of buying something from Boutique Retailer DON’T DO IT.
I’ve now raised a dispute with my financial institution.
A terrible experience that I will not be repeating ever again.
16 mai 2026
Avis spontané
Réponse de Boutique Retailer
Tom, thank you for taking the time to share your concerns. We are sorry to hear that your experience did not meet expectations. Our team aims to resolve all issues fairly and we would welcome the opportunity to review this matter further with you. Please contact us directly with your order details so we can assist.
Get some cotton wear into your life
The items were as described and they are the most comfortable cotton nightdress I've ever had. I was delighted I could buy sizes too big and have an oversize nightie. I've told another friend too.
9 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Linda. We are so pleased to hear that you are enjoying your purchase and that it has been such a comfortable fit for you. Your recommendation means a lot to us, and we truly appreciate your support. 😊
Excellent service .
Excellent service .. so easy - easier than going to Bunnings. Product was ordered on a Tuesday and delivered the following Monday - to Far North Queensland - amazing.
2 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Elizabeth. We are delighted to hear everything went so smoothly and that your order arrived so quickly. We truly appreciate your kind words and are grateful for your support. 😊
Fast delivery and the products were…
Fast delivery and the products were excellent value
5 juin 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Lynette. We truly appreciate your kind feedback and are delighted everything arrived smoothly. We hope to serve you again soon.
Réponse de Boutique Retailer
Thank you, Rob. We really appreciate your support and are glad everything went smoothly. Enjoy your purchase and we look forward to serving you again in the future.
Excellent supplier
I recently bought candles from this company through Ebay. They were a good price and arrived promptly in perfect condition. I'm happy to buy from Boutique Retailer again.
3 juin 2026
Avis spontané
Réponse de Boutique Retailer
Hi Peter, thank you for your kind support. We are delighted to hear everything arrived as expected and that you had a positive experience with us. We look forward to serving you again soon.
The moccassins were delivered very…
The moccassins were delivered very quickly. They are comfy warm & fit perfectly.
Thank you
25 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Debbie, thank you for your lovely feedback. We are delighted to hear you are enjoying your purchase and that everything worked out so well. We truly appreciate your support.
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