WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... Voir plus
L'entreprise a répondu
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At this stage we are still waiting for half our order to still be delivered. The 3 stars is because while Boutique retailers have been incredibly responsive they have been let down by their delivery... Voir plus
L'entreprise a répondu
Package arrived on time. I was kept in the loop re the post. Mainly--and most importantly--purchase and delivery were hassle free. Good work, Boutique Retailer!
L'entreprise a répondu
The Pyjamas are the best I have been able to find anywhere. Comfortable, warm and perfect fit.A little pricey but good quality. The only thing wrong was the choice of delivery....it was soooo slow, m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.
Coordonnées de contact
Australie
- www.boutiqueretailer.com.au
4,4
Excellent
711 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Big W products
I bought the products through the Big W website and it was easy to use for searching and buying the products. The products were shipped within a few days and arrived in good condition.
18 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Janis, thank you for taking the time to share your experience. We are pleased to hear everything went smoothly and that your purchase arrived safely. We truly appreciate your support and hope to serve you again soon.
Amazing fast delivery so happy thank…
Amazing fast delivery so happy thank you so much
30 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Bubbles, thank you for your wonderful feedback. We are thrilled to hear you had such a positive experience and truly appreciate your support. Enjoy your purchase and we hope to serve you again soon.
Illegal returns policy
Refused to return an item because it was used. This is despite it was used once and found to not work as intended.
I will never use this company again
1 juin 2026
Avis spontané
Réponse de Boutique Retailer
Hi Capital, thank you for sharing your experience. We are sorry to hear about your disappointment and understand your frustration. Please reach out to us directly so we can review the matter further and do our best to assist you.
Excellent service prompt acknowledgment
Excellent service prompt acknowledgment
21 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Dave, thank you for your kind feedback. We are delighted to hear you had a positive experience and truly appreciate your support. We look forward to assisting you again in the future.
All good thanks
28 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Philip, thank you for your feedback. We are pleased to hear everything went well and truly appreciate your support.
a very happy purchaser
Advertised as real leather and it was very happy with purchase and quick delivery highly recommend
29 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Ray S, thank you for your feedback. We are pleased to hear you were satisfied with your purchase and the quick delivery. We truly appreciate your recommendation and support.
Great service great product
Great service great product. I trust this seller 💯. Thank you
28 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Ralph, thank you for your kind feedback. We are glad to hear you are happy with your purchase and appreciate your trust in us. Your support means a lot and we look forward to serving you again.
Product arrived as described and…
Product arrived as described and quickly ! Great quality
27 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi John, thank you for your kind feedback. We are pleased to hear everything met your expectations and that your order arrived quickly. We truly appreciate your support and look forward to serving you again.
Réponse de Boutique Retailer
Hi Mark, thank you for your kind feedback. We are pleased to hear you are happy with your experience and truly appreciate your support. We look forward to serving you again.
Product is poor quality
Product is poor quality. Metal feet are not machined smooth. Skewers are dangerously thin. Disappointed in this product…
1 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Sharon Anne, thank you for sharing your experience with us. We are sorry to hear the item did not meet your expectations and we truly appreciate your feedback. Please feel free to contact us directly so we can better assist you and help resolve the issue. Your comments are valuable to us as we continue improving our products and service.
Réponse de Boutique Retailer
Hi Vickj, thank you so much for your lovely feedback. We are delighted to hear you were happy with the speedy service, value, and delivery experience. We truly appreciate your support and look forward to serving you again soon.
Twas a perfect fit and I will buy two…
Twas a perfect fit and I will buy two more
23 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Jack, thank you for your wonderful feedback. We are so happy to hear everything worked out perfectly for you, and we truly appreciate your support. We look forward to your next purchase.
Réponse de Boutique Retailer
Hi Jeevan, thank you for your kind feedback. We are delighted to hear you were happy with the quality and truly appreciate your support. Hope to serve you again soon!.
Réponse de Boutique Retailer
Thank you so much, Jo-ann! We’re really glad to hear your order arrived so quickly. We appreciate your support and hope to serve you again soon!
Quick delivery
The order came quickly and was left in my letterbox securely.
15 mai 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Michael! We’re so pleased to hear your order arrived quickly and was delivered safely to your letterbox. We really appreciate you taking the time to share your experience and hope to serve you again soon!
It needs to be pumped up!
It took a few weeks to be delivered. Also, it needs to be pumped up. There was no mention of this on the BigW website.
(I personally would not have bought it if I knew it needs to be pumped up as I don’t have this in my skills set!)
Why three stars? I haven’t gotten it pumped up yet. Where do I go for this? A tyre place? So I don’t know yet if the ball is good or not.
20 mai 2026
Avis spontané
Réponse de Boutique Retailer
Thank you for your honest feedback, Jeni. We’re sorry to hear the delivery took longer than expected, and we completely understand your frustration about not knowing the ball would need to be pumped up before purchase. Most sports or bike stores and tyre/service stations should be able to help inflate it for you quickly, and we really hope once it’s ready to use, you’ll enjoy the product. We appreciate you taking the time to share your experience with us.
Réponse de Boutique Retailer
Thank you, P K! We’re so glad to hear you found the service fast and reliable. We really appreciate your support and look forward to serving you again in the future!
The product was not as described
The product was not as described. I can’t find a way to return product. Waste of money.
4 mai 2026
Avis spontané
Réponse de Boutique Retailer
Thank you for your feedback, Michelle. We’re very sorry to hear the product didn’t match your expectations and that you’ve had difficulty finding return information. That’s certainly not the experience we want for our customers, and we’d encourage you to reach out to our support team so we can assist you with the return process and work toward a resolution.
Very good product and good price except…
Very good product and good price except that delivery was delayed
17 mai 2026
Avis spontané
Réponse de Boutique Retailer
Thank you, Chan! We’re really pleased to hear you were happy with the product and found it to be good value. We do apologise for the delivery delay and appreciate your patience and understanding. Thanks again for your support, and we hope to serve you again soon!
Easy to deal with seller
Easy to deal with seller. Good product range and had the exact item I was searching for.
Reasonably priced item that was quickly sent and well packaged.
10 mai 2026
Avis spontané
Réponse de Boutique Retailer
Hi Cameron, thank you for the great feedback. We’re so glad you found exactly what you were looking for and that everything arrived quickly and in perfect condition. We really appreciate your support and hope to serve you again soon.
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