Boutique Retailer Avis 

712
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I really like the texture of the materials and very fast deliver but i think i bought the wrong size but still fit thank you

Noté 5 sur 5 étoiles

WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Package arrived on time. I was kept in the loop re the post. Mainly--and most importantly--purchase and delivery were hassle free. Good work, Boutique Retailer!

L'entreprise a répondu

Noté 3 sur 5 étoiles

At this stage we are still waiting for half our order to still be delivered. The 3 stars is because while Boutique retailers have been incredibly responsive they have been let down by their delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grand magasin

Écrit par l'entreprise

Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

712 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(712)

316 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service

24 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Thanks so much, Mark! We really appreciate your kind words and are so glad you had a great experience with us. Looking forward to serving you again next time!

Noté 5 sur 5 étoiles

Got exactly what I expected

Got exactly what I expected

20 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Thanks so much, Kostas! We’re really glad everything met your expectations and that your experience went smoothly. We appreciate you taking the time to share this and hope to serve you again soon!

Noté 5 sur 5 étoiles

Boutique retailer

Easy to use and understand and great prices and easy to shop online and find what i needed

22 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Thanks so much for your kind words, Derek! We’re really glad to hear you found everything easy to use and that you were able to find what you needed at a great price. It means a lot to us, and we look forward to serving you again soon!

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering
Delivery smooth
Happy with igniter - it works as hoped

5 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Lee, thank you so much for your kind feedback! We’re really glad to hear everything went smoothly and that the igniter is doing exactly what you needed. We truly appreciate you taking the time to share your experience and hope to assist you again in the future!

Noté 5 sur 5 étoiles

Great product and delivery time was…

Great product and delivery time was quite fast

12 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Jason, thank you so much for your kind feedback! We’re really glad to hear you’re happy with the product. We truly appreciate you taking the time to share your experience and hope to serve you again soon!

Noté 5 sur 5 étoiles

Product as described and at a great…

Product as described and at a great price. Very fast postage and excellent communication. Will use again.

12 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Wade, thanks so much for taking the time to share your experience! We’re glad to hear everything met your expectations, from the value to the quick dispatch and helpful updates along the way. Your support means a lot to us, and we’d be happy to welcome you back anytime.

Noté 5 sur 5 étoiles

Quick and efficient service

12 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Jase, thank you for sharing your feedback! We’re really pleased to hear everything went smoothly and that your experience was seamless from start to finish. We truly appreciate you taking the time to leave a review and hope to serve you again in the future.

Noté 3 sur 5 étoiles

Disappointed customer

I'm not sure who I'm reviewing but I can say that the ordering was the easy part but if this review is for what I bought from Bunnings then I would like to say that I'm extremely disappointed with what I received in the mail. What I received was not what I ordered. Yes I got 12 tea towels but they were not the ones that I thought I ordered. So I'm now stuck with the ones that arrived because my daughter thought she would help me and done a load of wash and she put them in with the towels so they can't be returned. So I'm not very happy with the items that arrived at my door.

5 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Anette, thank you for taking the time to share your feedback. We’re really sorry to hear that the tea towels you received weren’t the ones you expected, and we completely understand how disappointing that must be. While we’re glad to hear the ordering process was smooth, this certainly isn’t the experience we want for our customers. Please feel free to reach out to our support team so we can look into this further and see how we may be able to help.

Noté 5 sur 5 étoiles

I liked this shower Chair a lot because…

I liked this shower Chair a lot because we have a 900x900 shower and we could unclip the legs to insert this chair into the shower floor through the shower door then quickly clip them on again .

6 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Jimmy, thank you so much for sharing this! We’re really glad to hear the shower chair worked well for your 900×900 shower and that the removable legs made it easier to fit through the door and set up inside. It’s great to know that feature made things more convenient for you. We truly appreciate you taking the time to leave your feedback!

Noté 4 sur 5 étoiles

Not UGG branded as advertised

These were advertised as UGG brand slippers and although I do love the slippers they don’t have any UGG branding on them and neither did the packaging so I don’t believe they are UGG branded… the quality is ok and
Delivery was super fast

5 mars 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Viv, thank you for sharing your feedback. We’re really glad to hear the delivery was quick and that you like the slippers themselves. However, we’re sorry for the confusion regarding the branding. we completely understand how that could be disappointing. We appreciate you bringing this to our attention and hope you still get plenty of comfort from them.

Noté 1 sur 5 étoiles

Purchased a pair of black Merino Wool Socks.

Purchased a pair of black Merino Wool Socks, What arrives a mixture of color of socks and written in Russian writing all over it. When requesting what has happened here they told me the socks were out of order and sent these instead. No communication to myself to ask if I wanted an alternative pair or not, They just sent it. Then upon looking at what they had sent, It was a much lesser product that was nearly half the price of what I had paid, I paid $60.99, And was sent socks worth $35.99. They offered me a 10% refund, Which is $6. When they have made $24.00 in profit from this deal in delivering the lesser brand of socks, Would NOT recommend this company to anyone. Seems to be a drop shipping company just purchasing from cheaper stores and placing their own mark ups. Now I have been robbed of $24.00 and am left with a far less superior product to what I had purchased. If they had asked if I wanted a refund or alternative item, I would have asked for the refund, But nothing was mentioned, Item was shipped same day purchase and had to wait for it arrive. Now I have to deal with chasing them up to see if they will refund my money they virtually stolen from me.

26 février 2026
Avis spontané
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Réponse de Boutique Retailer

Hi Shannan, thank you for taking the time to share this. We're really sorry for the frustration and disappointment this caused. Receiving a different item than what you ordered, especially without being asked first, isn’t the experience we want anyone to have.

We completely understand why you’d be upset about the price difference and the lack of communication, and we’d truly like the chance to make this right for you. Please reach out to us directly so we can review your order and work toward a proper resolution.

Noté 5 sur 5 étoiles

Easy online process!

Easy online experience and the delivery was super fast. Highly recommend.

12 février 2026
Avis spontané
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Réponse de Boutique Retailer

Gail, thank you so much for your wonderful feedback. We’re thrilled to hear everything was smooth and that your order arrived so quickly. We truly appreciate the recommendation and your support.

Noté 5 sur 5 étoiles

Better than the last Ice mat I got

Better than the last Ice mat I got. I still put it in the fridge to cool it but the cool lasts on my head for some time. It really helps with sleeping on a hot night.

15 février 2026
Avis spontané
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Réponse de Boutique Retailer

Thank you so much for sharing your experience! We’re thrilled to hear this one outperformed your previous purchase and that it’s bringing you more comfort in warmer weather. It means a lot to know it’s making your nights more restful. We truly appreciate you giving us a try and taking the time to let us know!

Noté 5 sur 5 étoiles

Reliable

Reliable, good communication, sent promptly

12 février 2026
Avis spontané
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Réponse de Boutique Retailer

Thank you for your kind feedback, Mar. We’re so pleased to hear everything went smoothly and that you felt well informed throughout the process. We truly appreciate your support and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Ordered from their Ebay store

Ordered from their Ebay store. Top came quickly and good value for money.

15 février 2026
Avis spontané
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Réponse de Boutique Retailer

Tracey, thank you so much for your lovely feedback. We’re really glad your order arrived quickly and that you felt it was great value. We truly appreciate your support through our eBay store.

Noté 3 sur 5 étoiles

I haven’t used them yet

I haven’t used them yet

14 février 2026
Avis spontané
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Réponse de Boutique Retailer

Thank you for your feedback, Kelly. We hope you’ll enjoy the items once you’ve had the chance to try them.

Noté 5 sur 5 étoiles

Seller gave excellent service

Seller gave excellent service, frequent updates on my order. I received my order quickly and it was packed well. I have no hesitation in recommending this seller.

11 février 2026
Avis spontané
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Réponse de Boutique Retailer

Christopher, thank you for your feedback and for pointing this out. We are sorry to hear the description caused confusion regarding the lids, and we appreciate you bringing this to our attention. We are glad to know you are still happy with the product overall, and your comments will help us improve our listings moving forward.

Noté 5 sur 5 étoiles

A quick response in filling my order

12 février 2026
Avis spontané
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Réponse de Boutique Retailer

Thank you so much for your kind words, Beverley. We’re delighted everything was handled promptly and appreciate your support. We look forward to serving you again soon.

Noté 3 sur 5 étoiles

Plastic Lids, not glass as advertised

The containers I ordered were advertised as all glass but the lids were completely plastic, misleading advertising but overall still a good product.

11 février 2026
Avis spontané
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Réponse de Boutique Retailer

Christopher, thank you for your feedback and for pointing this out. We are sorry to hear the description caused confusion regarding the lids, and we appreciate you bringing this to our attention. We are glad to know you are still happy with the product overall, and your comments will help us improve our listings moving forward.

Noté 5 sur 5 étoiles

Products always arrive here on time

Products always arrive here on time, very professional and trustworthy, knowing I am not going to be ripped off is very comforting. Thank you

8 février 2026
Avis spontané
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Réponse de Boutique Retailer

Nicholas, thank you so much for your kind words. We’re really glad you feel confident shopping with us and appreciate you taking the time to share this.

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