Bows Boutiques Avis 1 551

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This company not only has a huge range of reasonably priced, good quality clothes but their Customer Service is fantastic too ! The clothing is truly represented on their social media pages and nev... Voir plus

Noté 5 sur 5 étoiles

Great service and super fast delivery. The clothes are true to size and accurately described on the website/app and in the online videos. Good quality and great value for money. Customer Services are... Voir plus

Noté 5 sur 5 étoiles

Just recieved my 1st order which came really quickly. The jumpsuit is absolutely gorgeous and fits like it was made for me, perfect sizing. Really good quality too. I got so fed up of trying clothes o... Voir plus

Noté 5 sur 5 étoiles

I emailed customer service with a query regarding trousers of a Co ord. my query was dealt with straight away and passed to the relevant person to answer. Thank you Georgia and Ella for your great c... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Live Love Fashion. The latest trends and fashion online at Bows Boutiques. New lines added daily, check out our new collections.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Excellent customer service.

Emailed to report an item fault. Received reply within a few minutes. Very impressed with customer service.
Have ordered a few items now and find them very goid value for money.

17 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor Customer Service

Their customer services team do
not honour a free returns label when the items are faulty even after sending photos in. There’s always an excuse that the items are not faulty.

This has happened on more than one occasion now.

Will not purchase from Bows ever again, the clothes are very poor quality and arrive squashed into small bags and then have to spend time trying to get the creases out.

Such a shame . After spending hundreds of pounds over the years to lose business over return postage labels.

2 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Love Bows

Love Bows, the quality of the dresses I have bought are amazing & I have just bought the Navy Jodi Maxi dress, it fits perfectly & is very flattering, I am a size 20 & only 5 ft tall!!

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely loves Bows

Absolutely loves Bows. Get loads of beautiful clothes from there. The quality is always fabulous and the detail is exceptional. The videos are fabulous to give a real idea what the clothes will look like on. They also very frequently have special offers and discounts so you always feel like you get a bargain.

Customer service is fantastic, although very rare, if you have an issue they sort it almost immediately and communication is also with a human not a computer.

3 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

So happy!

I just purchased 5 outfits and all fit lovely and arrived before my trip!
I love that all your outfits cover your bum and don’t hug on my stomach

23 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought a coat from them and there was…

I bought a coat from them and there was a hole in the pocket. A hole in the pocket lining is a issue and I only accepted the £5 to get it repaired and you wanted me to pay for postage to return a faulty item even though your shop is in borehamwood and I would of returned it in person. Also the boots I ordered the front has worn away after wearing them only for a few weeks..

Also magic trousers bought from them wearing them now hole in the inside leg.
Which was correct they are from January but I only toke off the tags today and wore them today.

Very badly made I did write a email to them regarding coat they said £5 back to fix it.
However I just feel like the clothes are not the best made quite disappointing. I didn't see a point of complaining or trying to trying to return after the customer service I received about the coat. But now writing the review as I am annoyed about the third item with the trousers. And it appears you don't want to see this as you blocked me on Facebook!

23 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Susannah thank you for your review. The coat you have did not have an issue, you had a tear in the pocket lining and accepted the £5 refund to have it repaired instead of the offer of returning it to us to repair for you. You have not contacted us about your Daz trousers, which you have had since January. The other items on your order do not have an issue as we have not been told and as this was your only 1 order with Bows, it is not really a great analysis to say not the best clothes. Thank you again for your review.

* EDIT: I have an email trail of you being offered a FREE returns label to return the coat for a REFUND. You asked to exchange in store and were told we can not guarantee the item to be in stock but you could try. You were offered £5 to repair the tear or return for free a refund and you chose the repair.

I have no emails about any boots?

I have no emails about the Daz trousers?

Noté 5 sur 5 étoiles

Customer service 10/10!

Customer service 10/10!
I had a slight problem with one of the items I had ordered. I emailed bows on an evening and got an instant response from one of the team. My problem was rectified instantly! The team are so friendly and I can’t recommend bows enough! You wouldn’t get 5* treatment in a high street chain. Bows made me feel such a valued customer and I have shopped with them for years. AMAZING!

19 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Melanie Thank you for your review! We are blown away by your words thank you again

Noté 5 sur 5 étoiles

Bows clothes always great have orderd…

Bows clothes always great have orderd last few years sunnier collection last year they smashed it just orderd tge somonia frill piece in white love it fast delivery as always 10/10 bows

6 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Margaret !
We truly appreciate your kind words, we always strive to provide the best customer service. Thank you for shopping with Bows Boutiques x

Noté 5 sur 5 étoiles

Stumbled over Bows during lockdown

Stumbled over Bows during lockdown, absolutely amazing quality clothing, material of all these clothes are just beautiful, order from Bows all the time and I'm never dissappointed, I highly recommend Bows Boutique, the owners are beautiful people and so helpful and friendly, I'm so pleased I found Bows online as I order mainly my clothes from here now, truly amazing

15 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hello Karen !
We truly appreciate your kind words, we always strive to provide the best customer service. Thank you for shopping with us x

Noté 5 sur 5 étoiles

Amazing clothing

Bows are amazing the quality of clothing is great they do lives all day so you can see what the clothes will look like on customer service is one of the best I've ever had to deal with if you have any questions you message them and they get straight back to you with a answer and it’s sorted Ozay and Ossie are fantastic they work so hard and the girls in the borohamwood store are fantastic too x

14 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Gail ! You've just made our day with your kind words we truly appreciate it. Thank you for shopping with Bows Boutiques x

Noté 5 sur 5 étoiles

Stunning clothes & great customer service

I have been shopping with Bows Boutiques for a good few years now, and hand on heart they are the best clothing company I have ever purchased from!! The customer service is incredible, they are always quick to respond to any questions or queries you have. All of the ladies are just phenomenal!! The clothes are excellent quality and absolutely stunning, there are styles to suit everyone!! I will always 100% recommend Bows 🎀🥰

13 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Lucy ! We are so glad to hear you're happy with the items you purchased from us and we truly appreciate your kind words. We always strive to provide the best customer service for all our special customers. Thank you for shopping with Bows Boutiques x

Noté 5 sur 5 étoiles

Amazing company and my go to every time

This company is so quick when you order and the quantity of their products are outstanding. They always go out of their way if you have an issue and they are always my first go to go to when I need an outfit for an occasion or just an outfit for comfort. Their Black Friday deals were amazing!! Also love the fact they do so many lives where you can actually see what the product looks like on before ordering. Keep up the good work xx

6 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hello Sharon ! We always strive to provide the best customer service. We are so glad to hear you're happy with your items. Thank you for shopping with us x

Noté 5 sur 5 étoiles

Nothing is ever too much trouble for…

Nothing is ever too much trouble for this company the clothes and quality are amazing. The response is always quick if you have a question etc. So pleasant and willing to help at all times

4 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hello Joy ! We always strive to provide the best customer service. We are so glad to hear you're happy with your items. Thank you for shopping with us x

Noté 5 sur 5 étoiles

I've just discovered your boutique x I…

I've just discovered your boutique x I received my first order yesterday and it definitely won't be my last x I got the dot jumpsuit in navy x It's absolutely gorgeous 😍 it's very flattering on and the material is amazing ❤️ I'm a size 12 but it would stretch easily to a size 18 and it won't lose it's shape x And there's a bonus too it doesn't need ironing x I also bought a floral dress x It feels lovely on and also so flattering x I also bought my Mam 2 tops for mothers day ❤️ and I know she's going to love them ♥️ I got free delivery has I spent over £75 ❤️ I put my order in on Friday and they arrived on Monday x I would definitely recommend you and I'll be visiting your website very soon xxx A huge thank you 😊

3 mars 2025
Avis spontané
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Réponse de Bows Boutiques

Hello Barry ! We are so happy to hear. Thank you so much for shopping with us x

Noté 5 sur 5 étoiles

Bows always deliver

Bows always deliver! I absolutely love their clothes. The quality and range are brilliant. I have only ever had one or 2 minor issues and it's safe to say the rectified them without question and extremely quickly! Their customer service is second to none, alot of companies could learn a thing or two from them. Thankyou to the Bows team..... you're incredible!

28 février 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Debbie ! We always strive to provide the best customer service for our customers. Thank you for shopping with us x

Noté 5 sur 5 étoiles

Been shopping with Bows Boutiques for…

Been shopping with Bows Boutiques for several years. This company goes beyond customer service. Every step of the way from ordering to delivery is emailed to you. The speedy delivery is excellent. Great team and top class customer service. Wonderful selection of ladies wear only problem is it becomes very addictive highly recommend.

25 février 2025
Avis spontané
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Réponse de Bows Boutiques

Hi Angel! We always strive to provide the best products and customer service. Thank you for Shopping with Bows Boutiques x

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