Brayleys Cars - Brayley Nissan Oldham Avis 

Fantastic customer service from start to finish.

The salesperson Semion was amazing, very helpful and extra ordinary charming. He did all my paperwork in one sitting.

Very quick change over for courtesy car, after dropping my motability car for its first MOT

Brayleys phoned up to say a service was due so it was booked in by them. Took the car in and an easy check in process only real problem was how little room to manoeuvre and park but there was a small tow truck dropping off so don't know if that was the problem or how much room there was beyond it! Left it there and they phoned to say it was ready after a couple of hours. Easy process.

as promised this is my second review. your sales person Mohammed Miah has been great. he has made everything easy to understand and answered all my questions with honesty to make my purchase go through smoothly, my car was delivered last night by Mohammed in person, thanks for everything Mohammed five star in my book

Absolutely brilliant dealership I would highly recommend brayley Nissan Oldham. Richard our sales rep was brilliant very helpful had all the answers and really helped us out couldn’t thank them enough

All round good experience Zayne was very good and went through everything

Always had great service from you very polite can’t do enough for you show you everything on offer to help make your mind up

Very good from when I received the email from Brayleys.
Easy to follow booking details.
Good reception when I arrived at Brayleys.
Work carried out promptly.
Nice when things are going good.
Thanks

No pushy car sales just friendly staff who were happy to help.

Mo is brilliant, listens to what we want and what we can afford and gets us what we need, explains everything in simple terms that we can understand

Great communication, friendly and informative staff, prompt and quick service

From arrival and leaving the vehicle to picking it up on completion of the work it was an enjoyable experience.
Down side was that the valeting service was no longer offered.

Mohammed Nissan Oldham what can I say fantastic service this lad give me and my wife great deal done very happy. Even makes a great coffee. May pop in just for a coffee lol thanks Mohammed

Very welcoming
Was a quick recalll visit
Was done very quickly

The young girl on the desk was really helpful.
The service was very quick when dropping car off and picking up.
Other staff around the showroom were welcoming too.

Good experience with the sales process. Bad experience with the vehicle as it was handed over with a broken front passenger seat. The seat had not been checked before handover. The car is booked in for repair in late December.

may be necessary to evaluate the competency of the Nissan trained technicians involved in the inspection process.

I raised a complaint with Nissan, anyone experienced any same issues like this? Any advice ?

I reached out to the dealers, and they advised me to contact the warranty team regarding a car replacement or refund. After speaking with the warranty team, they informed me that the decision ultimately depends on the dealers. I then emailed Jack in Brayleys about the warranty team's response, but since then, he has stopped communicating with me.

No response from Nissan Customer service team after raised complaint.

I started my journey with this dealer ship iver 4 yrs ago with my first Juke. Yas helped me choose my new Nissan. He was patient and calm. There was no pushing or making me feel under pressure. I'm very happy with his approach. Zayne stepped in well after working hours on pick up day as poor Yas was in hospital, what a lovely polite and professional young man. Above and beyond.