Brayleys Cars - Brayley Nissan Wolverhampton Avis 

As a Motability customer there are a lot of additional needs to be considered. At Nissan Brayleys the service is excellent. Fabien in Motability is superb as is Vanessa from Service.

Mark was very helpful and knowledgeable, making our experience truly enjoyable, he always kept us informed along the way. The handover went smoothly apart from one small hiccup but that was soon rectified

Absolutely brilliant service - would like to commend Vanessa who was so helpful and detailed with everything. Excellent customer service

Excellent customer service, consistent reliability and communication provided by staff and management at Brayleys Wolverhampton.Thank you.

Very smooth felt looked after no fuss and no unnecessary attempts to upsell

Very easy from start to finish to book a Service and MOT. Great communication, very helpful staff, greeted well and took control of the process.

The video inspection was clear, no hidden charges. Paying was a breeze and technical know how was clear.
Clear advice given. Would totally highly recommend.

Had a fantastic experience purchasing my new aryia from salesman Gino and also help from mark in getting the deal over the line and when I picked it up the bodywork looked like a mirror ! Many thanks for all your help

Excellent customer service, super helpful and polite.

We came here after having a awful experience at (big motoring world) Gino was polite and very professional from our first phone call with him to handing the car over to us. We're very happy with the service we received by him and when it's time to change our 2nd car out we have decided to come here again. Should of come here first! Thank you for a stress free experience.

Visited garage for an annoying rattle with identified location (under warranty), 2nd visit for same issue, nothing done effectively first time.
Arrived at garage and asked if rattle was obvious this morning and I mentioned it is less obvious when weather warm. The Nissan response was “why don’t you bring it back when it’s colder”. This was not particularly helpful after a 50 minute drive to get to the garage for 8.00 am.
I was told to wait and 10 minutes later told they didn’t know where my courtesy car was, but they knew it had a puncture, so would I wait to see if they could sort something out. Having a busy schedule I did not have the time to wait for something that may not materialise and had to leave in my car.
Nissan appears to happily accept sub standard service levels from some of its dealers.
Maybe answer is to “go Chinese”.

Polite and professional. Jobs done within good time frame.

Staff helpful and polite

Good service helped by doing service quickly for me

Great service

Great customer service. Kept informed during the whole time the vehicle was in

Laurence was excellent great customer service advising step by step of what needed doing
A great asset to the company
10/10

Vanessa was very friendly and helpful. She explained everything to me and I was not pressured into having extra work undertaken. However the online booking system let me down. It did not relayed any of the information I had put on to the dealership. Vanessa managed to sort things out and I will never use online booking again.

I just want put this review is for Lawrence only not for Nissan. Ive not had good experience in the past generally from 3 different Nissan branches this being the fourth. But Lawrence turned that around. If i was ever to return to Nissan it would be because of him. His expertise, mannerism, knowledge stood out. He was willing to listen, wasnt pushy, understood the problem and found the solution. He did exactly what i needed and i cannot fault his service. I wish i had met him before, and wish there was more people like him in the car trade. A genuine person honestly... So thank you Lawrence once again, i hope your recognised for the Value you add to this branch.