Brayleys Cars - Brayley Nissan Wolverhampton Avis 

352
•
TrustScore 4.5 sur 5

4,7

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great communication we came from south wales to Wolverhampton, everything was as described and a really easy process. Luca was fantastic and I would 100% purchase from here again! Excellent service t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de réparation automobile
  4. Magasin de pièces auto d'occasion
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Royaume-Uni

  • 01902219603

4,7

Excellent

TrustScore 4.5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(352)

3 442 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff very helpful and engaging

Staff very helpful and engaging. New waiting area with seats of different heights for those of us who struggled with the low chairs. Coffee machine easy to use and great taste. Kept me informed every step of the way.

1 mai 2026
Avis spontané
Logo de Brayleys Cars - Brayley Nissan Wolverhampton

Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Andy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, on arrival a mechanic took me on a test drive to identify the noise issue in my car. I waited for just over an hour free tea and coffee was available. The mechanic then asked me to go on another test drive during which he explained what he had found to resolve the noise problem.
Glad to say knocking noise was resolved.

1 mai 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Excellent Used Car Buying Experience

Excellent service from Rehana when buying the car remotely. Personalised video of the car sent to me after initial enquiry with all of the questions I had answered promptly, fully and honestly. Once the decision to purchase was made, Rehana walked me through all of the steps required to complete it, even offering to pick me up from the station on collection day. Buying from Brayleys Nissan was a pleasure from start to finish.

27 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ben, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Just brought my Nissan qashqai

Just brought my Nissan qashqai.
The whole experience was good With Rehana.
👍👏

30 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Wendy, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

I bought my Kia Eniro from this dealer

I bought my Kia Eniro from this dealer, I had fantastic service from Rehana who was very helpful and let me make sure the car was suitable for my family needs. She answered all my questions and was very polite, professional with a great sense of humour, she wasn't pushy either, which was a breath of fresh air as someone who has worked in the car industry for 14 years so I know how sales executives can behave. The car was cleaned to a good standard and came with a full charge. I would recommend Rehana at Brayleys Nissan to anyone. I also received a brilliant citnow video showing all the cars features before I went to view it. Thank you all.

25 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 3 sur 5 étoiles

The Service carried out was fine, HOWEVER.....

The Service carried out was fine, as was the report on it.........However, I expected th car to be washed as other Delerships do and as this one used to, and I don't expect both front seats to be moved, the rakes of the seats changed, and filthy mats on both the passenger and drivers side.......did two people go out in it to a builders merchants while it was supposed to being servicid within the Dealership .. ...This would also explain why the dash cam was switched off and left off !!!!

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Very poor service

Very poor service the sales person i had been given knew nothing about the car and any question i raised they had to ask someone else perhaps if you were to buy a new car rather than one of their used ones service might be better but i would not recommend them to anyone in the end it took 2 days to buy the car due to the poor service with a total of 300 miles in two return round trips for us
had it not been that my wife was set on it is why i bought if it had a been a car for myself i would have walked away

11 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Nice and helpful staff.

2 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Excellent experience

Jat at Brayleys helped me with my purchase of a used car and was extremely helpful and professional from the beginning to the end of the process, even following up afterwards to make sure that everything was ok. Based on my experience I'd highly recommend the company.

18 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Alex, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Service & Mot

Nissan Wolverhampton carried out the service and the mot on the Juke. Everything from dropping the car off to picking the car up, customer services delivery by Vanessa was excellent, taking time and care at every part of the process. Car feels great 😃

17 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Jacque, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Good service

Good service. Clear explanation of work undertaken. Professional friendly staff.

15 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Liz, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Polite and Courteous Business

Staff were polite and courteous,
Sent detail explanation and diagnosed the faults with my car
Offered payment plan, for easy payments should I require it
Returned my car looking and smelling spank new

13 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Angela, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Friendly helpful staff.

Friendly helpful staff.
Quick service.

15 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Daphne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

5 star customer service

I was greeted by Mr. Lawrence with a cheerful smile. Premises was clean and tea/coffee offered while you wait. I was provided a space to carry on with my work while car was being serviced. Service report was explained and appreciated the advise based on the report.

13 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Imran, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Very pleasant experience getting my…

Very pleasant experience getting my radio code sirted. Coffee and a warm, clean environment while I waited. Free health chech on my car was helpful and informative. Laurance on Customer Services was very helpful, kind and considerate. Couldn't have been looked after better. The lady who took my booking over the phone was also most helpful and informative. Well done everyone. Thank you.

13 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ann, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

MOT check

Job done fairly quickly

10 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Helpful staff member. Lawrence

The member of staff (Lawrence) was friendly, professional and helpful and discussed everything with me following the work that had been done.

8 avril 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Laurence was very helpful

Laurence was very helpful. Fantastic service from start to finish

30 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi Claire, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 4 sur 5 étoiles

Experience was Ok

Experience was Ok, with our other cars and makes when having a service our car was cleaned but is no offered by Nissan. Also we were able to arrange pick up and drop off, which unfortunately Nissan does not offer :(

31 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Noté 5 sur 5 étoiles

Very professional whilst dealing with…

Very professional whilst dealing with the purchasing of our new vehicle. I would not hesitate to recomend this company to family and friends.Sales staff very informative and knowledgeable .

26 mars 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Nissan Wolverhampton

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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