Bubbly Belle Avis 

1 174
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I use to order from them many years ago. I've had always loved there products and rings, I was always buying they products until I got laid off and couldn't afford them anymore, the only reason I thou... Voir plus

Noté 5 sur 5 étoiles

This morning started out with a Bubbly Belle order, and in my haste I accidentally hit the button for a full set of all the wonderful bath bombs, but I knew there wasn't enough money on my debit card... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a first time customer. When my package arrived an item was missing. I contacted customer service after hours,not expecting to hear from them until the next day. Not only did they answer me within... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Horrible customer service. Like many other people, Bubbly Belle robbed us of the money for a subscription, though we placed only one order. We assumed that it was an honest mistake, so they wo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Industrie cosmétique
  3. Magasin de cosmétiques
  4. Grossiste en produits cosmétiques

Écrit par l'entreprise

Bubbly Belle is based out of Venice, FL, and we are reimagining self-care. Bubbly Belle has a 16,000-square-foot state-of-the-art facility where our team of self-care specialists dedicate their time to researching, testing, and producing high quality (and fun!) products for your bath and home. All of our products are made in the USA. Founded in June of 2017, Bubbly Belle started our full line of self-care products with what we're most known for: our handmade bath bombs, with a surprise inside. Once these handmade bath bombs dissolve, they reveal a surprise ring with a special code to reveal its value, so you're left with a little sparkle to brighten your day. It's our personal passion for self-care and attention to detail which allows for Bubbly Belle to ensure the highest quality of each and every product we make.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(1 174)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Check out is horrible..

Check out is horrible... it takes your card info first then makes you think you are getting prizes and all of a sudden they charge $100 on your card. I thought I was ordering 3 bath bombs and somehow my order was doubled.. Furthermore atleast 1 ring arrived broken so far and I got nothing but multiple of the same ring in 2 bags of extra rings (the tricked me into adding to the cart rings) I have not done the bath bombs yet so I'm sure there will be more to add to this.

2 juin 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Sarah,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

karl@bubblybelle.com

Best,
Karl

Noté 5 sur 5 étoiles

I LOVE Bubbly Belle products and…

I LOVE Bubbly Belle products and customer service. I have insomnia and was still awake at 3:30 last night trolling the web. I was on bubbly belle's site and saw a couple things my daughter's would like. I can't take baths any longer due to my wheelchair. Anyway, I was reviewing my order and I hit a button............ IT got sent !!!! I was horrified. I quickly wrote to the company about the problem. Within a mere few hours someone answered my email, told me to how to rectify my situation and couldn't have been any nicer if she tried. If only more companies had compassionate, and friendly customer service people maybe fewer folks would walk around with a chip on their shoulder and ice in their hearts.

1 juin 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Starlet,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 1 sur 5 étoiles

Y'all never PD me back for that oil…

Y'all never PD me back for that oil bottle that I and I return the oil y'all never PD me back

26 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Amanda,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Noté 2 sur 5 étoiles

Not worth the Trouble or Money

The overall checkout process for this website is very deceiving because once you select your bubble bath bombs and Enter your card information it then asks you if you would like to add additional items onto your order which is very tricky because it almost makes you have to select something in order to get to the next page and then if you do add some thing it doesn’t show you what your total is until you’ve already placed the order. I mistakenly did this and my order which originally was supposed to be about $35 ended up being close to $80. I figured I would just wait to see what items I got and then upon arrival of the items one of the rings sets that I ordered was actually a duplicate set and I wanted to return it but their customer service only offered me $17 back but then also requested I return pretty much half of the items that I purchased which is a rip off because I paid close to $80 for my order. Overall I think the website layout of this company is very deceiving because they charge you for things you didn’t think would be charged for. Plus the bath bombs don’t really smell that much nor are they bright in color. The rings are pretty but I don’t think I would be ordering from this company again and will just have to take a loss for what I paid. Make sure to read all the fine print because all the important stuff is in small lettering.

25 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Noté 5 sur 5 étoiles

I would have given a 10+ rating

I would have given a 10+ rating! I love my ring and bath bombs! You've done an excellent job! Teresa Price

24 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Teresa,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 2 sur 5 étoiles

Received a ring & bath bomb

Received a ring & bath bomb. Trying to see the value & when I put in the info it shows all kinds of sites to click on & when I click, it gives me more of the same to click. Can't find one where I can just enter the code, keep getting all these that say enter code here & it just gives me more of the same.

22 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Patricia,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Noté 5 sur 5 étoiles

Bubbly Belle has been an awesome team…

Bubbly Belle has been an awesome team they have treated me so well my friends has seen what they and we all will be useing Bubbly Belle again and again. I record mean them to anyone and anybody wants to order from Bubbly Belle..I'm already loving my ring can't wait till i throw this one in the tub jyst can't wait to see what i get next!! And again thank you so much Bubbly Belle y'all are an awesome team!! Your friend michelle

21 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Michelle,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Noté 5 sur 5 étoiles

I am very happy the rings are stunning…

I am very happy the rings are stunning and the support is fantastic I had a small bump and they took care of me right away and so very polite! Ty so much

19 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Sandria,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Noté 5 sur 5 étoiles

Thanks Bubbly Belle for the awesome…

Thanks Bubbly Belle for the awesome product. Can't wait to order more. Your product, staff and customer service team are absolutely fantastic and great. Thanks from your new loyal customer, Tania Drean

18 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi Tania,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Noté 5 sur 5 étoiles

Amazing

Amazing. I used to use dollar store bath bombs. 😮my granddaughter and I used the bath bombs from bubbly last night , I am hooked!!! My ring is amazing and bombs are unlike any other. Thank you 🛀❤️

17 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Melissa,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 1 sur 5 étoiles

Just received my order last night

Just received my order last night, Took a bath and was very disappointed the fragrance of the ball did not last and it felt like a regular bubble bath except no bubbles lol. Nothing special a complete waste of money! The ring was cute something that can be ordered on wish.com Its no big deal very disappointing.

17 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

Noté 5 sur 5 étoiles

Bubbly belle Wonderful and so many ways…

Bubbly belle Wonderful and so many ways not only Nails wonderful and use relaxing and it’s fun to find the ring in and to find out what you’re gonna get. All of the rings I have gotten so far a beautiful I was so excited to find out what I had for rain but it was too hot for a bath so I melted it in the sink sink

15 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Suzann,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 5 sur 5 étoiles

I love the rings they are beautiful..😍…

I love the rings they are beautiful..😍
Nexts will be the candles..

14 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Labiel,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 5 sur 5 étoiles

Love the product try it.it is wonderful…

Love the product try it.it is wonderful had a real good and relaxed sleep last night.everyone should try it

14 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi Lee,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 5 sur 5 étoiles

Five Star Customer Service

This company has the best customer service I have come across in recent years. My order arrived in my hometown but apparently was severely damaged by the courier and not able to be delivered. I contacted Bubbly Belle and they instantly checked the tracking and have now reissued the order to me. THANK YOU! Looking forward to getting my Bath Bombs soon.

10 mai 2021
Avis spontané
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Réponse de Bubbly Belle

Hi Jodi,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Noté 5 sur 5 étoiles

But my last order i didnt get my free…

But my last order i didnt get my free ring

8 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi Dolly,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 5 sur 5 étoiles

So I had a mishap with my delivery

So I had a mishap with my delivery. It was shipped via FedEx who I loathe more than everything but that’s another story. My package sat in the center less than an hour away from me for 4 days and then I finally see it got shipped to my local distribution center. My local center reported damage to my package. I wasn’t too worried cause how bad could it be? Well when I revived it it was bad. I was missing an item and I had a loose ring just kinda hanging out. I touched base with customer service and sent them a photo and my goodness. I had the best experience cause they were willing to replace the missing item and start the shipping process next day. That’s where I fell in love. The rings are cute and true to size and the smells were amazing. The one I used from my damaged package did crumble immediately but I wasn’t mad. I got to see the beautiful green ring inside quicker. All in all it was a rough experience due to shipping but the customer service was so above the bar I couldn’t be happier.

6 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi Nichole,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Noté 5 sur 5 étoiles

Great service

5 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi There,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Karl

Noté 5 sur 5 étoiles

Ive been ordering from bubbly belle on…

Ive been ordering from bubbly belle on and off.and ive never had any problems.i love the bath bombs.and their customer service has a quick response.not only that they have gone out their way to make sure i got my tracking number .thank you bubbly belle team.keep up the good work

5 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi Tina,

Thank you very much for your wonderful feedback and kind words! There is nothing more rewarding than hearing how much our customers love our products and services!

We can't wait to hear from you soon! Stay safe always!

Best,
Julie

Noté 1 sur 5 étoiles

So unprofessional

So unprofessional. My mother had the unfortunate experience of someone getting her card info and This company not only not go by their policy but said she could not get her money back unless the products were returned..then after speaking with her she contacted them again and  it took her more that a month to get HALF of her money back because "they needed the product return before giving the rest of her money" when she never approved the purchase. After tracking the package from the end of March then it going back and forth from one FedEx location due to whoever ordering it not putting the correct address it finally arrives April 29th. I tell her to refused it and sent it back with a tracking number...when she called to let them know and to refund her they said they still needed the product to arrive to their location...after a heated conversation and asked to speak to a Manger (never did) they finally said she'd get a refund....never have I ever seen or delt with this lack of business acumen.

1 mai 2021
Avis spontané
Logo de Bubbly Belle

Réponse de Bubbly Belle

Hi Elena,

I am truly sorry to hear this. Please reach out to me directly and I will take care of you immediately.

julie@bubblybelle.com

Best,
Julie

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