Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We ordered the Nuna MIXX Next BMW travel system , within 12 days ( 9 working days ) we had it delivered which was before the expected time frame of delivery. Absolutely over the moon with the bundle.... Voir plus

Noté 5 sur 5 étoiles

Delivery stated upto 45 days for the travel system that I purchased - I got a little impatient around 40 days and popped a quick email over to customer services to ask for an update. Aoife replied ver... Voir plus

Noté 5 sur 5 étoiles

Fantastic customer service and communication from Aoife. Our travel system arrived over a month earlier than expected, we were emailed to ensure we were happy with this before they dispatched the parc... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back a... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time customer VERY HAPPY

Really great that they offer the interest free payment option. My travel set pram was £1099 and tot took only two days to arrive after submitting my last payment. Any issues or questions I had were answered and after each payment made I received a summary of all payments towards my purchase. Im very very happy! Definitely recommend if you want the products closer to your due date. They won't let you down!

2 février 2024
Noté 5 sur 5 étoiles

Can't praise bundle baby enough

Can't praise bundle baby enough! They are lovely girls to deal with, got me sorted out with my cybex pram and carseat, and delivered to my house when I was ready!! I will definitely be back when I'm ready for more baby bits! Nice to see shops who are so good at what they do rather than just all online.

8 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not use this company paid nearly…

Do not use this company paid nearly 1000 for a pram to come faulty and 6 months later still have nothing done about it. Other than be told I have to go without a pram until they send me the correct working parts to my pram bairing in mind it turned up broken I was told to use it and this issue would be resolved waited over 6 weeks for a reply to then 6 months later be in the same situation. Basically paid full price for a faulty pram to be sent to me and nothing to be done about it Surley you order faulty items off a company they sort it out ? Well not this company knew nothing like it apsloute disgrace still on going with little - no reply and we’re nearly in feb 2024

11 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Poor Communication

Firstly this could easily be a 5 star review but unfortunately the communication is very poor. I appreciate I ordered around Black Friday and my first correspondence with Niamh was good and only took a day to get back to me and I was told why there was a delay due to order volumes which is 100% acceptable. However, when my order arrived there was an item missing. I have emailed twice and had no response, the phone hasn’t been answered on the multiple times I have called and the 2 messages I have left have not been returned. I understand it’s Christmas but this is unacceptable to wait this long and I feel like this won’t get sorted as I just can’t get a reply. Very disappointed with the whole experience.

Update: Niamh was away on holiday so there was a delay in getting back to me. All sorted now and a free bouncer is being sent as an apology.

21 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased Bugaboo bundle

I recently purchased a stroller bundle and everything went smoothly. I paid off in installments and in the minute my last installment was paid off the whole Bundle was shipped and arrived here with us just after 2 days. Special thanks to Niamh who handled our order from start to finish in very professional and timely manner. I strongly recommend Babybundleonline for all your baby&child essentials needs 👍

7 décembre 2023
Noté 5 sur 5 étoiles

Got our pram from here Egg 2 bundle had…

Got our pram from here Egg 2 bundle had a slight issue but got resolved customer service is a little slow on replying sometimes but understandable considering how busy they are they go up and beyond for customer satisfaction 10/10

16 novembre 2023
Avis spontané
Logo de Bundle Baby

Réponse : Bundle Baby

Thank you Kyle for taking the time to leave this very kind review!

Noté 5 sur 5 étoiles

Absolutely amazing!

Could not recommend more! I used the pay off option and was able to pay whatever I could, whenever I wanted which was an absolute lifesaver, with this being my first child and having so much to buy. Customer service was absolutely brilliant, Niamh was always quick to respond with any questions I had. I payed my final instalment on a Friday, I then emailed Niamh asking how long until my travel system would be dispatched, she replied straight away and my order was dispatched within an hour. I was expecting it to take at least a week or more, but my order arrived the following Monday! Excellent! Thank you so much!

2 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and helpful customer service

As this is my first baby my bank decided my order was unusual and therefore must be fraudulent and cancelled the transaction. Niamh at bundle baby could not have been more helpful in sorting it out and went out of her way to make sure I didn't accidentally order twice. Always lovely to speak to a real human being, I will be recommending to all.

12 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

10/10 customer service and products.

Excellent service provided by the girls. Great communication and helpfulness in organising the last minute pieces for me. Very thoughtful and sent out some lovely gifts by way of apology for a small delay - not expected from Bundle Baby at all, but very appreciated! Would highly recommend for any baby gifts or essentials.

9 juillet 2023
Noté 5 sur 5 étoiles

Cybex Gi cheapest deal

Was looking for the new Cybex Gi and found Bundle Baby who I had never used before. They were the cheapest by a good margin. Got in contact with them before ordering, quick response. I ordered and the car seat arrived 2 working days later. Would really recommend

2 juillet 2023

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