Flexicrate of Birch ordered and delivered within a few days. Don't be put off by 'roadside delivery' as the delivery driver will do his best to place the crate where you require. Experience has shown... Voir plus
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Great customer interaction and very prompt service . I’ve bought from this company before and know that the wood they supply is the best quality you can buy . Well packaged product and even the delive... Voir plus
L'entreprise a répondu
Great firewood arrives promptly and delivered to the right location, so much nicer to burn than composite logs, it smells good and burns well.
L'entreprise a répondu
When I initially placed an order there were difficulties with the payment due to problems with my mobile. The company then emailed me to try and resolve this, which I did not expect and was grateful f... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Coordonnées de contact
3 Crompton street, BL9 0AD, Bury, Royaume-Uni
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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excellent service and delivery and nice…
excellent service and delivery and nice quality wood.
11 octobre 2026
Great selection of log types and pallet sizes.
Great selection of log types and pallet sizes. Easy ordering. Straightforward deliveries.
10 octobre 2026
Excellent all round
Excellent all round. Even when the road was blocked they came back
I use them every year
12 octobre 2026
Was easy to order and was delivered…
Was easy to order and was delivered within 2 days.
29 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your great feedback! We’re delighted to hear you were happy with our service and quick delivery.
Excellent service and product
27 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thanks for your review! It’s great to hear the product and delivery service met your expectations.
Great firewood!
Great firewood arrives promptly and delivered to the right location, so much nicer to burn than composite logs, it smells good and burns well.
4 octobre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your lovely feedback! We’re delighted you’re enjoying the natural aroma and warmth of our firewood, and that delivery was prompt and convenient. We really appreciate your support!
Order dispatched quickly
Order dispatched quickly
Was kept aware of my order and it’s progress without any problem
30 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thanks for such a lovely review! We’re delighted to hear you’ve had such a great experience with us and hope to serve you again soon.
Another great experience
It’s always great dealing with buy firewood direct, great pricing, delivery service is first class and the wood is amazing.
30 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you! It’s lovely to hear that both the product and delivery met your expectations. We really appreciate your support!
Great product
Great product, honest communication, good price, I’m a regular customer.
30 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your kind words! We’re glad you value our honest communication and quality products.It’s great to have you as a regular customer!
Ordered and delivered within a few days.
Flexicrate of Birch ordered and delivered within a few days. Don't be put off by 'roadside delivery' as the delivery driver will do his best to place the crate where you require. Experience has shown that birch works best for us; the hardwoods need a hotter fire.
Online ordering works just fine.
30 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your lovely review and continued support! We’re pleased to hear that birch works so well for you and that ordering and delivery were straightforward. We appreciate you sharing your experience with others!
Simple to order and they let me know in…
Simple to order and they let me know in advance when the logs would arrive. The delivery driver was friendly and helpful.
29 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you! It’s lovely to hear that both, our service and delivery met your expectations. We really appreciate your support!
Delivered very promptly
Delivered very promptly, and a good price for good dry wood.
28 septembre 2026
Réponse de BUY FIREWOOD DIRECT
We really appreciate your feedback and are glad you were happy with both the wood and delivery service.
Réponse de BUY FIREWOOD DIRECT
Thanks for taking the time to leave a review! We’re delighted you were pleased with professional service.
Fast delivery
Fast delivery , not sure if all the logs are hardwood though. Some burn so fast they seem like softwood !!!!
21 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your feedback! We can assure you that all our firewood is 100% hardwood and kiln-dried. Dry wood can burn more efficiently because less energy is wasted evaporating moisture, allowing more heat to be released into your home. Moisture content, log size and the type of hardwood can all affect burning time. Our logs are thoroughly dried to provide excellent heat output, even if this can sometimes make them burn more vigorously than expected.
Quality wood
Quality wood. Got a freeby lighters. Excellent delivery, the man knew what he was doing.
27 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Great to hear! We’re pleased you’re happy with the quality of the wood and that everything went smoothly with delivery. Enjoy the firelighters!
Prompt delivery and palette moved to…
Prompt delivery and palette moved to where needed. Returning customer would recommend.
26 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your feedback! We’re delighted to hear you had a good experience and that our driver was so helpful with the delivery. We really appreciate your support!
Top quality.
Excellent service. Top quality wood, having bought and used last year it was good to have my chimney sweep remark on the fact that I must be using good wood as the flue was near spotless.
17 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your continued support! It’s fantastic to hear that even your chimney sweep noticed the difference. Our kiln-dried firewood is designed to burn efficiently, and we’re delighted you’re happy with the quality. We look forward to supplying you again!
Wood you believe it !!i
Great customer interaction and very prompt service . I’ve bought from this company before and know that the wood they supply is the best quality you can buy . Well packaged product and even the delivery driver put the crate exactly where I wanted it with a cheerfull smile .
21 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for your continued support and such a wonderful review! We’re delighted that you’re happy with the quality of our wood and the service you receive. We’ll be sure to share your kind words with our team and the delivery driver!
Well stacked pallet of wood
Easy to use website and very prompt delivery.
Quality Kiln Dried Logs on a well stacked pallet.
Recommend this company 👌
21 septembre 2026
Réponse de BUY FIREWOOD DIRECT
What a lovely review — thank you! We’re especially pleased to hear you appreciated our product and service throughout. Hope to serve you again soon.
Best service yet
Very easy and informative online web site ordering and payment easy and we were kept up to date with delivery The crate was robust and delivered on pallet by cheerful chappie Would definitely recommend Best service from a firm for decades
20 septembre 2026
Réponse de BUY FIREWOOD DIRECT
Thank you for such a fantastic review! We’re delighted you enjoyed the whole experience, from ordering to delivery. Your recommendation means a lot to us!
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