Buzzard Reptile Avis 

332
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are first time owners of a Hermann tortoise and visited Buzzard Reptiles with a whole lot of questions relating to his upkeep and welfare. Wookie and his team were amazing. They were so patient and... Voir plus

Noté 5 sur 5 étoiles

I shopped online and I love that you can choose from 100's of individual pieces of wood/branches/cork etc. The communication from the store was great & the delivery was quick, everything arrived in g... Voir plus

Noté 5 sur 5 étoiles

Many thanks to those at Buzzard repltiles, i ordered an aquarium that was packaged brilliantly. i had ordered the same aquarium from a well-known online retailer but they failed to show any attention... Voir plus

Noté 1 sur 5 étoiles

Have purchased live food from buzzard reptile once or twice and never ever again..I would strongly advise against these people as they do not take any care when orderering live INSECTS ..I spent 20 mi... Voir plus

À propos de l'entreprise

  1. Magasin de reptiles

Écrit par l'entreprise

Based in Leighton Buzzard, Buzzard Reptile offers a wide range of products, both online and instore, giving all you need to keep your exotic pets happy and healthy. From Livefood to live plants, water bowls to specialist plant lighting, we have it all at Buzzard Reptile!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

332 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(332)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top class company

Little mix up with one of the items but I emailed them and they sent out the correct one,ordered a few times now and this has been the only problem but was swiftly sorted,top class company

29 mai 2024
Noté 1 sur 5 étoiles

Dubia invasion

Dubia beetles loose in a cardboard box. They went everywhere. 😡I have never recieved an email response. I buy loose beetles all the time from other companies. Never just opened a box where they are all loose.

28 mai 2024
Logo de Buzzard Reptile

Réponse de Buzzard Reptile

Hi Dawn. As mentioned in our email response, the website description is quite clear on this product that there are 2 packaging options - eco-pack and pre-pack - pre-pack come in tubs while eco-pack are loose in the cardboard sleeves. On your order, you have selected the eco-pack option. Whilst we appreciate that mistakes can happen on ordering, but it is disappointing when we are left poor reviews for providing exactly what a customer orders...

Following your edit, your email was responded to on the 2nd June

Noté 5 sur 5 étoiles

Top marks all round

Fast delivery, well packaged and regular communication. The springtails were sold at a good price, plenty in the package and healthy/lively.

29 avril 2024
Noté 5 sur 5 étoiles

Amazing stock!

Great experience, its been some years since I've ordered from them last and I've been well reminded of their great quality. I won't be ordering from anywhere else from now on!

26 avril 2024
Noté 5 sur 5 étoiles

attention to detail, great service

Many thanks to those at Buzzard repltiles, i ordered an aquarium that was packaged brilliantly. i had ordered the same aquarium from a well-known online retailer but they failed to show any attention to packaing it properly where as these guys wrapped it in foam showing care, and it was well worth the effort as it arrived in one piece. Brilliant will use you guys again.

22 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

Package

Package was in good condition but some of the powder spelled out into the second outer layer of packaging

2 avril 2024
Noté 5 sur 5 étoiles

Exceptional Customer Service

Called to ask for some advice on setting up our bio active set up for a Crested Gecko and the help was amazing. The lady who I spoke to had a crestie and provided a wealth of knowledge and vital information. Went out of her way to call me back as the plant set we needed wasn’t in stock but was having a delivery the following day so called to confirm that I could add to my order.
Made the order on line and was all delivered the following day. Plants were great and a good mixture. Had a little issue with the Habistat accessory kit which wasn’t there fault as it’s a pre packed kit however after speaking to them on this issue they sorted it out quickly and promptly.
I couldn’t recommend them enough and will use them in the future.
Excellent customer service and support.

26 mars 2024
Noté 5 sur 5 étoiles

Amazing as always!

Super fast delivery! Everything well packaged. Plants all arrived perfectly secure and look brilliant in my tortoises table top enclosure. Buzzard Reptile is the only place I shop as I know I'll never be disappointed!

2 avril 2024
Noté 5 sur 5 étoiles

Finally found a knowledgeable, ethical reptile shop!

I've been shopping for aquatics/invertebrate/reptile supplies since 2021 and I've had....such a mixed bag of experiences, to put it mildly. Mostly not great, honestly - slow to ship, some that decline to ship at all after payment (?!), poor quality, unreasonable prices, etc.

And until this shop, I haven't seen any that indicate that a serious amount of research has been done into the husbandry for the species the shop caters to - it's clearly up to the buyer to be educated enough to buy the appropriate items for their animals, not just the items that manufacturers market for.

I took a chance on a larger order than I normally would be comfortable risking on a shop I'd never purchased from before (this has come back to bite me several times in the last few years, as recently as December), based purely on the impression I got from the products offered (as well as the item descriptions), which clearly evidenced a knowledgeable enough owner that this would be less of a "risk" than usual.

Items were shipped immediately and received quickly, and I was very impressed with the quality of the livegoods/plants. I'm still fairly novice in reptile-keeping, but I do prefer naturalistic/research-based husbandry in general, and it's a relief for me at this point to know that there's a shop available that not only ships to the Highlands without issue, but can support me to make sure I'm purchasing appropriately for my animals.

4 mars 2024
Avis spontané
Noté 3 sur 5 étoiles

Cork bark and branches I ordered were…

Cork bark and branches I ordered were as pictured. Box that delivery came in was shocking. Open at the top and falling apart, delivery driver said was picked up by him like that.
Would worry what the live bug shipment boxes would look like.

26 février 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus