Camerich Avis 

478
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bade was just the best. Very kind and patient. Took the time to take us through all the different sizes and sofas. And genuinely interested in our needs and requirements. Very prompt too. Thanks so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lola was extremely helpful during my visit at the store to choose my sofa. She is very knowledgeable, friendly and offers excellent customer service. She was very attentive, suggested different option... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus

L'entreprise a répondu

4,9

Excellent

TrustScore 5 sur 5

478 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(478)

93 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Quality and support

High quality furniture and supper nice staffs at their Kings road branch in London.

1 juin 2024
Avis spontané
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Réponse de Camerich

Hello, Thank you for taking the time to leave a review. We're really glad you enjoyed your visit to our Fulham and Chelsea showroom, and like our furniture. Camerich UK

Noté 5 sur 5 étoiles

Excellent products and service

I have been really impressed with Camerich. Great products and the service from Carolina and Tom was excellent. The team could not be more helpful.

17 mai 2024
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Réponse de Camerich

Hi Andrew, Thank you for taking the time to leave a review. It's lovely to hear that Carolina and Tom were able to provide such excellent service and we're sure they'll be delighted with your feedback. Camerich UK

Noté 5 sur 5 étoiles

Camerich are a class act

Camerich are a class act. Great service and expertise and happy with the deal we received too. Marnie looked after us and was charming and very informative and clued up on her stock. A great experience. Looking forward to our sofa arriving in due course.

19 juin 2024
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Réponse de Camerich

Hello, Thank you for taking the time to leave a review. We're really glad that Marnie looked after you and provided such a great experience. We hope you enjoy your sofa for years to come but if you have any further queries, please don't hesitate to get back in touch. Camerich UK

Noté 5 sur 5 étoiles

It was a smooth and easy going…

It was a smooth and easy going experience, from the store visit, the order and delivery process. Lexi has been very responsive and helpful with the queries after we left the store which helped for us to have the new sofa at home in less than two weeks.

14 avril 2024
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Réponse de Camerich

Hello,
Thank you for taking the time to leave a review. We're really glad that Lexi was able to help you with your order and ensure you got the quick delivery you needed. Please don't hesitate to get back in touch if there's anything further we can help with. Camerich UK

Noté 5 sur 5 étoiles

Anna-Mariya is exceptional


Anna-Mariya is exceptional! She went above and beyond to ensure my order was delivered on time for my client's return. Her communication was clear and efficient, making the entire process smooth and stress-free. I highly recommend her services. Honestly, if it weren't for Anna-Mariya, I doubt my order would have arrived on time. My previous experience with customer service had not been satisfactory, but Anna-Mariya's dedication and professionalism completely turned things around. Five stars well deserved!

31 mai 2024
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Réponse de Camerich

HI Gabriela, Thank you for taking your time to leave a review. We're really glad that Anna-Mariya was able to assist and provided such clear communication to turn your experience around. Please don't hesitate to get back in touch if there's anything further we can assist with. Camerich UK

Noté 1 sur 5 étoiles

De kwaliteit van de bankstellen is…ronduit slecht

De kwaliteit van de bankstellen is slecht, al na een paar dagen sporen van doorzitten. Blijkbaar was de kwaliteit een aantal jaren heel goed, maar is het daarmee steeds bergafwaarts gegaan en met de prijs bergopwaarts.
Reeds vele mails geschreven maar zoals zovelen nooit een antwoord gekregen. Ons tapijt dat in augustus besteld is is nog steeds niet geleverd, gelukkig hebben we in december nog niet voor het tapijt betaald, zoals ons gevraagd werd.
Heel ontevreden dus, jammer dat we geen 0 kunnen geven. Dit gaat over Camerich Antwerpen

20 février 2024
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Réponse de Camerich

Good morning,
Thank you for getting in touch, and I’m sorry to hear you’ve had problems with your order. Please note that Camerich UK is a separate franchise to Camerich Antwerp and as such cannot help directly with your enquiry. If you could kindly forward your details onto us at sales@camerich.co.uk, then we’d be happy to pass your feedback onto Camerich Antwerp for you in an effort to get this resolved. We look forward to hearing from you. Camerich UK

Noté 5 sur 5 étoiles

Excellent Service all around

Marnie knew the products, delivery options, technical details and was super helpful from entering to leaving the shop. Also Email correspondence was excellent, timely, helpful and providing details in a visual manner. Overall, great experience.

30 avril 2024
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Réponse de Camerich

Hello, Thank you for taking the time to leave a review! We're really pleased to hear that Marnie was able to assist in a timely manner and that you had a positive experience overall. We hope to see you back in touch showrooms soon. Camerich UK

Noté 5 sur 5 étoiles

Great experience & customer service

Many thanks to Anna-Mariya for all her help when picking out our furniture pieces in store, but also her continuous responsiveness and input via email over the several weeks post-initial visit and before finalising the order. Really looking forward to receiving our furniture pieces soon!

24 mars 2024
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Réponse de Camerich

Hi Giorgos, Thank you for taking the time to leave a review. We're really glad that Anna-Mariya was able to assist with your purchase! We hope you enjoy the furniture for years to come, but please don't hesitate to get back in touch if there's anything further we can help with. Camerich UK

Noté 5 sur 5 étoiles

We went into store and were helped out…

We went into store and were helped out by Carolina who was excellent. She helped us choose the best option for us and really took the time to understand what we were looking for and the best options. We then placed an order and everything was seamless. Would definitely recommend Carolina - can’t wait to get our sofa now!

23 mars 2024
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Réponse de Camerich

Hi Stuart, Thank you for taking the time to leave a review. We're really glad that Carolina was able to assist and provided excellent service! I'm sure she'll be very pleased to hear your lovely feedback. We look forward to welcoming you back in the showrooms in the future. Camerich UK

Noté 5 sur 5 étoiles

Lovely sofas, super service

The fab window display is what drew us in! We saw a fab sofa ( the Casa) and loved it . The store layout was very easy to shop and styles /fabrics easy to browse and choose. We were served by Anna - Mariya, who dealt with us from our first step into the shop to our placing of the order. Anna-Mariya was brilliant. She was friendly, patient (she needed to be!) she was very knowledgeable,as well as being very efficient. The whole experience was great, she helped along every stage and nothing was too much trouble. We love our choice (although we have only just ordered so not received yet) and the whole process was handled very professionally and superbly by Anna- Mariya. She is a credit to your Company. We would not hesitate to recommend her and your company Antony & Paula x

27 avril 2024
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Réponse de Camerich

Hi Antony, Thank you for taking the time to leave a review. We're so pleased that you loved the showroom and had such great service from Anna-Mariya, we will be sure to pass on your lovely feedback. We hope you'll be very happy with your Camerich furniture once received! Camerich UK

Noté 5 sur 5 étoiles

Great Professional Service

Carolina Ferreyra was incredibly helpful during my search for a new sofa and chair from Camerich. At all stages of the process, Carolina provided me with all the help and information I needed promptly and expertly. I always felt confident about the choices I was making, and never under any pressure to make a final decision. Great professional service is a rare commodity in London, so it's good to be able to wholeheartedly recommend Carolina and Camerich for theirs!

1 mai 2024
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Réponse de Camerich

Hello, Thank you for taking the time to leave a review and provide such a lovely recommendation. We're really glad to get such fantastic feedback on your experience and we'll certainly pass this onto Carolina who I'm sure will be delighted she was able to assist. Camerich UK

Noté 5 sur 5 étoiles

I reluctantly visited the Chelsea…

I reluctantly visited the Chelsea showroom with my partner on a Saturday morning (I dislike shopping in stores!). But we were approached by Carolina Ferreyra who provided such a professional, warm & diligent service. From sourcing furniture from the different showrooms, to keeping me informed on stock availability, to assisting with arranging delivery of my furniture; to providing me with urgent documentation on time, Carolina Ferreyra went far & beyond, and really converted me to a Camerich client - so much so that I’ve recommending the company to my friends and family.

30 avril 2024
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Réponse de Camerich

Good morning, Thank you for leaving such a lovely review. We're really glad that Carolina was able to provide such brilliant service and hopefully changed your mind on shopping in stores! I'm sure she'll be delighted she was able to assist and we'll certainly pass this feedback on. We look forward to welcoming you back in the showrooms in the future. Camerich UK

Noté 5 sur 5 étoiles

Anna-Mariya at Camerich was incredible

Anna-Mariya at Camerich was just incredible! She was so knowledgeable about all the items and helped me pick out items best for my space. Nothing was too much trouble for her and she was so generous with her time and ideas. Beautiful sofas and exceptional customer service. Thank you Anna

14 février 2024
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Réponse de Camerich

Morning Ruks, Thank you for taking the time to leave a review. We're so pleased that you had such an incredible experience from Anna-Mariya and we're sure she'll be delighted with this feedback. We hope you'll enjoy your Camerich furniture for years to come! Camerich UK

Noté 5 sur 5 étoiles

Camerich - you definitely should….

The showroom was nicely presented and we were given time to look around at our pace. When help was needed Marnie was on hand and amazing. She was knowledgeable and very helpful. Nothing was too much trouble. We loved the lazy time plus deep four seater sofa and ended up buying two. A great experience and we can’t wait to receive the sofas.

27 avril 2024
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Réponse de Camerich

Hi John, Thank you for taking the time to leave such a lovely review. We're really glad that Marnie was able to assist and that you loved our showroom and your experience! Please don't hesitate to get back in touch if there's anything further we can help with. Camerich UK

Noté 5 sur 5 étoiles

Camerich is one of the Best furniture…

Camerich is one of the Best furniture stores in London - I've many pieces of furniture & cushions from them & always excellent service - Abbie was the last person I saw recently when I was purchasing new cushion covers & was 5⭐️ - I've highly recommend them to clients of mine who have purchased sofa's & beds & have been very pleased - keep up the amazing customer service.Martin

2 janvier 2024
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Réponse de Camerich

Hi Martin,

Thank you for taking the time to leave such a fantastic review! We're really glad you've had such positive experiences with us and I'm sure Abbie will be delighted that she has been able to match your previous customer service. We hope to see you back in our showrooms again soon! Camerich UK

Noté 5 sur 5 étoiles

Abbie is a star

Abbie at the Swiss Cottage office is super knowledgeable and helpful. She is professional and prompt with responses and next steps. Would highly recommend

5 avril 2024
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Réponse de Camerich

Hi Patrick, Thank you for taking the time to leave a review. We're sure that Abbie will be delighted she was able to assist! Please don't hesitate to get back in touch if there's anything further we can help with. Camerich UK

Noté 5 sur 5 étoiles

Sabrina was great in helping us work…

Sabrina was great in helping us work through the details - I would highly recommend her and Camerich !

22 mars 2024
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Réponse de Camerich

Hi Arthur, Thank you for taking the time to leave a review. We're glad that Sabrina was able to assist and that you've provided such a brilliant recommendation! Please don't hesitate to get back in touch if there's anything further we can help with. Camerich UK

Noté 5 sur 5 étoiles

Carolina at Camerich was outstanding

Carolina at Camerich was outstanding. We recently bought a dining room suite at the Chelsea store. Carolina was efficient and helpful throughout the entire process. Nothing was too much trouble and the service from the time of inquiry to the delivery to our home was seamless. I highly recommend this company!

10 février 2024
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Réponse de Camerich

Hi Jill, Thank you for taking the time to leave a review. It's lovely to hear that Carolina provided such outstanding service and we're sure that she will be delighted with your feedback. We hope you enjoy your dining set for years to come! Camerich UK

Noté 5 sur 5 étoiles

My experience with Sam at Camerich was…fantastic!

My experience with Sam at Camerich was second to none. He could not have been more helpful, efficient and had a great design eye. The brief was to provide furniture/accessory for a 2 bedroom flat and the brief was followed perfectly, just what we wanted. The delivery went so smoothly and the assembly team on the day were wonderful too. All in all would not hesitate to recommend.

4 mars 2024
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Réponse de Camerich

Hi Emma, Thank you for taking the time to leave such a lovely review. We're really glad that Sam was able to assist and that he met your brief so perfectly! We really appreciate the recommendation and hope you enjoy your furniture! Camerich UK

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service.
I contacted the Camerich team because I had lost the long screws needed to keep different parts of a sofa together. Even though the sofa was purchased a couple of years ago, they were super responsive and sent me the screws the same day. It is rare to see this kind of after sale support .

13 février 2024
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Réponse de Camerich

Hi Stephane, Thank you for taking the time to leave a lovely review! We're really glad that our Customer Service team were able to help and your sofa is now how it should be! If you have any further queries, please don't hesitate to get back in touch. Camerich UK

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