We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... Voir plus
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Lisez les avis des autres
I visited the store in Tottenham Court Road where I met Heba who assisted me. I was thoroughly impressed by Heba .. she helped me build the coffee table I wanted and went further by contacting their o... Voir plus
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I’m absolutely delighted with my Alison Bed. It’s always a bit nerve racking when you’ve not seen any of the products or used a company before, I don’t know what I was worrying about the quality... Voir plus
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We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus
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À propos de l'entreprise
Coordonnées de contact
61 Fairfax Road, NW6 4EE, London, Royaume-Uni
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Excellent
469 avis
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A répondu à 100 % de ses avis négatifs
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Fantastic shopping experience
Fantastic shopping experience. Kalea W-A was so knowledgeable and patient. Amazing service
13 juin 2026
Avis spontané
Réponse de Camerich
Hi Roxane,
Thank you so much for taking the time to leave us such a wonderful review.
We’re delighted to hear that you had a fantastic shopping experience and that Kalea was able to provide such knowledgeable and patient service. We’ll be sure to share your kind feedback with her.
Thank you again for your support, and we hope to welcome you back to Camerich again soon.
Kindest regards,
Camerich UK
ive had an excellent experience the…
ive had an excellent experience the Assistant and duty manager was very helpful and i could not have had a better experience. Very informative. Thankyou
25 juin 2026
Avis spontané
Réponse de Camerich
Hi Carmel,
Thank you so much for your lovely review!
We're delighted to hear you had such a positive experience with us. It's great to know that our Assistant Manager Ishraq was able to provide helpful, informative service and make your visit such an enjoyable one.
We really appreciate your kind words and hope to welcome you back to Camerich again soon!
Best wishes,
Camerich UK
High Quality made furniture at a very…
High Quality made furniture at a very competitive price. Customer service people Bade and Lexi were both very helpful in communication with my questions on my orders.
15 juin 2026
Avis spontané
Réponse de Camerich
Hi David,
Thank you for your wonderful 5-star review!
We're delighted to hear that you're pleased with the quality and value of your furniture. It's also great to know that Bade and Lexi were able to assist you and provide helpful communication throughout your order process.
We really appreciate your feedback and thank you for choosing Camerich. We hope you enjoy your furniture for many years to come.
Kindest regards,
Camerich UK
Exemplary service
I visited the store in Tottenham Court Road where I met Heba who assisted me. I was thoroughly impressed by Heba .. she helped me build the coffee table I wanted and went further by contacting their other branch and immediately got me photos and a video of exactly the version I wanted to have made. It resulted in my placing an order whilst there. The product looks excellent and I look forward to delivery once mine is made but can’t thank Heba enough for her knowledgeable and attentive service. A delight to deal with!
3 juin 2026
Avis spontané
Réponse de Camerich
Hi Anya,
Thank you for your lovely review! We're so pleased to hear Heba was able to help you find exactly the coffee table you wanted. We'll be sure to pass on your kind words – she'll be delighted to know her service made such a positive impression.
We hope you love your new coffee table when it arrives and look forward to seeing you again soon!
Kindest Regards,
Camerich UK
Lexi at Tottenham Court Road store
We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home. When we visited the property, there were bookcases and fireplaces not shown on the plan so our selected sofa couldn't fit. We returned a week later and Lexi really helped us choose a sofa that would look stylish and fit the space. She created more rendered copies and we can't thank Lexi enough for her help, given is a such pleasant manner. Overall the experience was excellent.
30 mai 2026
Avis spontané
Réponse de Camerich
Hi John,
Thank you for taking the time to share your experience.
It’s great to hear that Lexi was able to support you throughout the process and help you find a sofa that worked both for your space and your style. It sounds like the additional details in the property made things more complicated than expected, so we’re really pleased the drawings and visualisations helped you come to the right decision.
We’ll be sure to pass your kind words on to Lexi. She puts a lot of care into helping customers get the right outcome, and I’m sure she’ll appreciate your feedback.
Thank you again for your review.
Kind Regards,
Camerich UK
Top flight service to match the product quality
We were lucky enough to be advised and carefully guided by Lexi Stoklosa at the store on Tottenham Court Road - she was brilliant! So patient and knowledgable; a real credit to the brand.
30 mai 2026
Avis spontané
Réponse de Camerich
Hi Eva,
Thank you for your lovely review.
We're so pleased to hear that Lexi looked after you so well during your visit to our Tottenham Court Road showroom. We'll be sure to pass on your kind words – she'll be delighted to hear them.
Thank you for choosing Camerich, and we hope to see you again soon.
Kind Regards,
Camerich UK
I’m absolutely delighted with my Alison…
I’m absolutely delighted with my Alison Bed. It’s always a bit nerve racking when you’ve not seen any of the products or used a company before, I don’t know what I was worrying about the quality is excellent. I’m pleased with our choice of style and fabric, aided by the ever so helpful Winnie, it fits perfectly into our room.
I also have to say that Atlas your choice of delivery company was also excellent. The two young men were, clean, careful and respectful.
22 mai 2026
Avis spontané
Réponse de Camerich
Hi Alison,
Thank you for your lovely review. We’re so pleased to hear you’re happy with your Alison Bed and that the quality met your expectations. We know buying furniture from a company you haven’t used before can feel a bit uncertain, so it’s great to hear the whole experience put your mind at ease.
We’re glad Winnie could help you choose the right style and fabric, and that the bed fits perfectly in your room. We’ll make sure your kind comments are passed on to her.
Thank you as well for mentioning Atlas and the delivery team. It’s great to hear they were careful, respectful, and professional throughout the delivery.
We really appreciate you taking the time to share your experience.
Kind Regards,
Camerich UK
I wanted to thank you for the wonderful…
I wanted to thank you for the wonderful assistance you provided me Dereece and also your colleagues Raisa and Aston.You were incredibly helpful, patient, and knowledgeable throughout the process, and you made the whole experience very easy and enjoyable.I truly appreciated the time you took to answer my 100😂questions and help me choose the right sofa. Your excellent customer service made a big difference, and I am very happy with my purchase.
Thank you again for your kindness and professionalism. It was a pleasure dealing with you all in shop.
Emina
15 mai 2026
Avis spontané
Réponse de Camerich
Hi Emina,
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear Dereece, Raisa and Astin were able to help you find the right sofa and make the whole process easy and enjoyable.
We really appreciate your support, and we hope you enjoy your new sofa for many years to come. We also look forward to welcoming you back in store again in the future!
Best wishes,
Camerich UK
Camerich - order of 6 dining chairs
I placed an order for 6 dining chairs. I was served by Ishraq Abdulhussein in the Tottenham Court store. No pressure selling. She was helpful and able to answer all my queries re the dining chairs I purchased.
4 mai 2026
Avis spontané
Réponse de Camerich
Good afternoon,
Thank you for your kind feedback. We’re delighted to hear that Ishraq provided such a helpful and pressure-free experience during your visit to our Tottenham Court store. It’s great to know she was able to answer all your questions and help you choose your new dining chairs with confidence. We really appreciate you taking the time to share your experience and hope you enjoy your new chairs!
Kind Regards,
Camerich UK
I've bought from this company several…
I've bought from this company several times. Staff are always friendly. The quality of the furniture is excellent. Everything is really well made and for me not too expensive. The only niggle I would have is lead times can be a bit long but worth the wait and would still give them 5 stars
16 mai 2026
Avis spontané
Réponse de Camerich
Hi Philip,
Thank you for your continued support and for taking the time to leave such a lovely review. We’re so pleased to hear that you’ve consistently had positive experiences with our friendly team and that you’re happy with the quality and value of our furniture. We also appreciate your feedback regarding lead times and are grateful for your patience and understanding. It means a lot that you still consider us worthy of 5 stars - thank you again!
Kind Regards,
Camerich UK
Great experience, thanks to Nisya
Nisya made what is typically a stressful experience - sofa buying - into a surprisingly pleasant one. She was responsive, knowledgeable, and never pushy. Highly recommend asking for her!
13 mai 2026
Avis spontané
Réponse de Camerich
Hi Catherine,
Thank you so much for your kind words! We’re delighted to hear Nisya made your sofa-buying experience such a pleasant one and i know your feedback will mean a lot to her.
Thank you again for choosing Camerich, and we hope you enjoy your new sofa for many years to come!
Kind Regards,
Camerich UK
Fantastic customer service and patience!
This is the third time I’ve bought furniture from Camerich, with my first purchase back in 2015, and I’ve had such a positive experience every time. The quality is always excellent, and there’s a fantastic range of options in terms of style, fabric and finish, which makes the whole process feel really personal.
This time, Kalea Wiltshire-Allen was incredibly helpful from start to finish, and Dereece Leigh-Gayle was also wonderful. They both went above and beyond to advise me and make sure I was 100% happy with my choices. They were patient, knowledgeable and made the whole experience feel easy, enjoyable and stress-free.
That level of care is a big reason why I’ve come back to Camerich again, and I wouldn’t hesitate to recommend them to anyone looking for beautiful, well made furniture and genuinely excellent customer service. Great price point too, which is always welcome :-)
30 avril 2026
Avis spontané
Réponse de Camerich
Hi Chantal,
Wow, thank you so much for your kind review, and for your continued support over the years - it really does mean a lot to us that you’ve chosen Camerich again since 2015!
We’re so pleased to hear you’ve had another positive experience and that you’re happy with the quality and range. I’ll be sure to pass your kind words on to Kalea and Dereece - they’ll really appreciate it.
Thank you again for your recommendation, we hope you enjoy your new furniture and look forward to welcoming you back in the future!
Kind regards,
Camerich UK
sofas look great in the showroom BUT
sofas look great in the showroom, but now I've had them for three months I'm not impressed with quality and service is APPALLING. Their sales are almost permanent so you're not getting an expensive product at a good price, its just a marketing strategy - in reality its average quality at an average price. they are actually made in China so delivery takes forever. it took two months to get the correct covers for the back cushions despite being a stock item and in some lights they are a different shade to seat cushions. made on a budget - the more expensive cloth is only used in visible areas and cheaper cloth else where. the ottoman is appalling - cushion seems don't align with base (ikea argos qulity)
and I can't count how many phone calls and emails I've made/sent
1 février 2026
Avis spontané
Réponse de Camerich
Hi Martin,
Thank you for leaving a review - we’re truly sorry that you were unhappy with the service and products received.
Regarding the back cushions, there was a stock discrepancy when you placed your order, so in an effort to try and minimise the inconveniences caused we supplied some alternative cushions whilst we waited for the correct ones to arrive. We must apologise that this was not communicated more promptly and clearly, but please be assured it came from a position of attempting to assist rather that cause further frustration.
One of the key selling features of our sofas is their fully removable covers, and another is that we upholster both sides of most seat cushions with the same facing fabric. This is well above industry standards and indicative of a quality product designed for many years of use whilst providing opportunity to change or replace covers in the future. We encourage all customers to visit our showrooms to see and feel for themselves the level of quality and design detail that characterises our products.
Nevertheless, we must again apologise that you’re not happy with your experience, and that we’ve not been able to make it right for you on this occasion. We would welcome the opportunity to discuss further any issues that you may feel are unresolved – our customer services team have a dedicated care line and remain keen to address anything to ensure all our customers are satisfied with the products and service received.
Kind Regards,
Camerich UK
I had a really lovely experience…
I had a really lovely experience ordering from Camerich. Winnie was incredibly helpful throughout: warm, patient, and genuinely attentive without ever being pushy. She took the time to answer all my questions and made the whole process feel easy and reassuring.
It’s rare to come across such thoughtful and personable service, and it made a real difference to the experience. I’m very pleased with my purchase and wouldn’t hesitate to recommend Camerich, and especially Winnie, to others.
27 avril 2026
Avis spontané
Réponse de Camerich
Hi Monica,
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
Winnie will be absolutely delighted to hear your feedback, we will be sure to pass along your feedback to her.
We’re so pleased you’re happy with your purchase, and thank you for recommending us. We hope to welcome you back to Camerich again in the future.
Kind regards,
Camerich UK
Bufa sofa
We had a very positive experience visiting the Tottenham Court store, with sales advisor Kalea, who was very helpful and supported us through the ordering and fabric choice. The Bufa sofa we chose has won design awards and is really comfortable. Looking forward to receiving our order.
26 avril 2026
Avis spontané
Réponse de Camerich
Good afternoon,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience at our Tottenham Court store. Kalea will be especially pleased to know her support made the ordering process and fabric selection enjoyable and easy for you.
The Bufa sofa is a fantastic choice and we’re excited for you to receive it and hope it becomes a much-loved addition to your home.
If you need anything further in the meantime, please don’t hesitate to get in touch!
Kind Regards,
Camerich UK
The customer service was excellent
The customer service was excellent. I dealt with Nisya Sabah-Alleyne who was very commercially minded and helpful. She took proactive steps to get the best available package for me, showing independent initiative in following up to secure my order and ensuring that she could offer pricing that responded to my own concerns. Nisya then ensured that the process of order, payment and contact with logistics was smooth and seamless. Overall it was a very positive experience.
8 avril 2026
Avis spontané
Réponse de Camerich
Hi Derek,
Thank you for your kind review.
We’re delighted to hear that you had such a positive experience with us, and that Nisya provided helpful, proactive support throughout your purchase!
I’ll be sure to pass on your feedback to Nisya - she’ll be very pleased to hear it.
We hope you enjoy your purchase and look forward to welcoming you back to Camerich in the future.
Kind regards,
Camerich UK
Was totally impressed with knowledge…
Was totally impressed with knowledge and patience in store today assisted and advised colours and ideas
Very professional
12 avril 2026
Avis spontané
Réponse de Camerich
Hi Db,
Thank you for your kind review.
We’re pleased to hear you had a positive experience in store and that the team’s knowledge and patience made a difference while choosing colours and ideas. Providing clear, professional guidance is something we really value.
We appreciate your feedback and hope to see you again soon.
Kind regards,
Camerich UK
I’ve just received my third sofa from…
I’ve just received my third sofa from Camerich - fantastic furniture and great professional and friendly service from Lexi
3 novembre 2025
Avis spontané
Réponse de Camerich
Hi Philip,
Thank you for your continued support - we’re so pleased to hear this is your third sofa from us!
It’s great to know you’re happy with both the furniture and the service and we’ll be sure to pass your kind comments on to Lexi. She’ll really appreciate it.
We look forward to welcoming you back again in the future.
Kind regards,
Camerich UK
We had a great experience at Camerich…
We had a great experience at Camerich Fulham. Ishraq Abdulhussein provided excellent service — very attentive, responsive, and genuinely interested in helping us choose the right sofa. She guided us patiently through the options and made the whole process smooth. Now just hoping the sofa lives up to the service when it arrives! 😃 Highly recommend
4 avril 2026
Avis spontané
Réponse de Camerich
Hi Asad,
Thank you so much for leaving us a 5-star review.
We’re really pleased to hear you had a positive experience at our Fulham showroom. Ishraq will appreciate your feedback and it’s great to know she was able to support you clearly and efficiently throughout the process.
We hope you’re just as pleased with your sofa once it arrives, and thank you for your recommendation!
Kind regards,
Camerich UK
Great quality and great service from Lexi
Recently bought several large items from Camerich for an interior design client and we're both really pleased with the furniture items and the service. The quality of the furniture is fabulous and they're very well built and beautifully finished. Lexi, the showroom manager, was incredibly helpful with the buying process, quickly responding to any queries I had and contacting other showrooms on my behalf for further information I needed for items which weren't on show at Tottenham Court Rd.
I have every intention of returning to Camerich for future projects.
2 décembre 2025
Avis spontané
Réponse de Camerich
Hi Jill,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that both you and your client are so pleased with the furniture and overall experience. It’s fantastic to know that the quality and craftsmanship met your expectations.
I’ll be sure to pass on your kind words to Lexi - she’ll be thrilled to hear your feedback.
We appreciate your support and look forward to welcoming you back to Camerich for future projects.
Kind Regards,
Camerich UK
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