Closs & Hamblin Avis 

4 151
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

on ordering a pair of curtains a little hiccup with the payment (my fault). They kept me informed with the purchase, every step of the way with updates second to none. The curtain quality was excel... Voir plus

Noté 5 sur 5 étoiles

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur et fabricant de rideaux
  2. Magasin de rideaux
  3. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,5

Tous les avis

(4 151)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

On line order - My order was very professionally…

My order was very professionally processioned and received the package without any delay. Will be very happy to order from them again. Well done!

20 décembre 2022
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Réponse de Closs & Hamblin

Thank you so much for the lovely feedback, Elizabeth! We're thrilled you are happy with your order, and we can't wait to see you again!

Noté 5 sur 5 étoiles

Excellent!

I asked a question in the morning, had an answer by return, ordered in the afternoon and delivered the next day! Excellent. Ordered Hot Paks and they're super warm for this weather.

8 décembre 2022
Avis spontané
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Réponse de Closs & Hamblin

Thank you fo much for your feedback, we're pleased you had a great experience! Stay warm

Noté 5 sur 5 étoiles

Lovely Company

My items were easy to order with super fast delivery, my Laura Ashley items arrived in excellent packaging, really good company. Will definitely use again in the future.

6 décembre 2022
Avis spontané
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Réponse de Closs & Hamblin

Hi Anne and thank you so much for your feedback, we're pleased you had a good experience and we hope to see you again soon!

Noté 5 sur 5 étoiles

Good products; fast delivery.

Have used this company several times before.
Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goods. This year I got most things at a discounted price, even in the lead up to Christmas. This is a competitive field (ProCook, Dunelm, Lakeland and others....), and I can see why C and H have to discount many products. However, quality is high, and delivery very efficient (better than many this time of year).
I shall continue to use this company, I am sure.

15 décembre 2022
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Réponse de Closs & Hamblin

Thank you so much, Kevin, we're pleased to see you again! We hope you'll enjoy our new arrivals as well, and we wish you happy holidays!

Noté 5 sur 5 étoiles

Amazingly fast delivery

Amazingly fast delivery. Ordered Thu 15.00 hrs arrived Friday 11.00 hrs - unbelievable delivery

16 décembre 2022
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Réponse de Closs & Hamblin

Hi Natasha, thank you for your feedback - we're always happy to see our deliveries arriving sooner than expected!

Noté 5 sur 5 étoiles

Exceptional

The range is extensive, the quality great and the staff exceptional. We'll use you for the entire house.

14 décembre 2022
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Réponse de Closs & Hamblin

Hello and thank you so much for your feedback, we're looking forward to helping you with your home! Please have a lovely week.

Noté 5 sur 5 étoiles

Tablecloth

Ordered a tablecloth.
Good quality super quick delivery

26 novembre 2022
Avis spontané
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Réponse de Closs & Hamblin

Thank you so much for your feedback, we're pleased you had a pleasant experience!

Noté 5 sur 5 étoiles

Fab scissors and very helpful staff on the phone

Very helpful on the phone as my e voucher code wouldn’t work, the scissors I received have some weight to them they will be much used

3 décembre 2022
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Réponse de Closs & Hamblin

We're pleased we could help you with your voucher, please get in touch anytime! Enjoy your shopping and we hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent service all round.

Excellent service all round.
Well thought out site, great price and super fast delivery.
The item was well packaged and as described.
What's not to like?
Will use again. :)

17 novembre 2022
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Réponse de Closs & Hamblin

Hi Lee, thank you so much for a glowing review, we're so happy you had a great experience! Please come again and in a meantime, enjoy your holidays!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Really quick delivery. Great product.

30 novembre 2022
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Réponse de Closs & Hamblin

Thank you for your review Diane, we hope you have a great week ahead!

Noté 1 sur 5 étoiles

Battered 'box' - Missing items.

Completely battered 'box'. Held together with tape but was really just cardboard wrapped around my items. Large hole one end so two items missing. Two small items were in a bag from courier company otherwise I'd have lost them too. Cardboard has been used to send items somewhere else as part of their address label still on 'box'.

1 décembre 2022
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Réponse de Closs & Hamblin

Hi Hannah, I'm sorry to hear about the condition of the parcel, we'll enquiry with our delivery company to investigate why the box was so damaged. In terms of boxes being previously used, we try to recycle our boxes to reduce waste and our environmental impact, however, we do our best to send the parcels in the best condition possible. Again, sorry this happened and we are really grateful for your feedback.

Noté 5 sur 5 étoiles

Quick service and delivery

Quick service and delivery. No problems at all.

30 novembre 2022
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Réponse de Closs & Hamblin

Thank you for the review, we're pleased you had a good experience with us!

Noté 5 sur 5 étoiles

Excellent service

As described, quick delivery, will use again

24 novembre 2022
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Réponse de Closs & Hamblin

Thank you so much for your feedback, we hope to see you back soon!

Noté 5 sur 5 étoiles

I ordered online and they didn't have…

I ordered online and they didn't have exactly what I wanted so phoned me to discuss my order and work out the best way of getting the amount of curtain fabric I wanted. Helpful and pleasant staff.

30 novembre 2022
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Réponse de Closs & Hamblin

Hi Jill, thanks so much for your lovely feedback, we're happy our staff was able to help you. Please have a lovely week ahead!

Noté 5 sur 5 étoiles

Well packaged and delivered on time

Well packaged and delivered on time. Can’t fault this company, have ordered from them a couple of times before, always good products and service.

30 novembre 2022
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Réponse de Closs & Hamblin

Hi Sue, thank you for shopping with us again and for your lovely review, we hope to see you again soon!

Noté 5 sur 5 étoiles

Quick and efficient service and item…

Quick and efficient service and item arrived well within estimated timescale.

27 novembre 2022
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Réponse de Closs & Hamblin

Hi Monica, we're happy you had a pleasant experience and we hope to see you again!

Noté 5 sur 5 étoiles

Really good price and quick delivery

Really good price and quick delivery. We are very pleased with our new curtains.

30 novembre 2022
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Réponse de Closs & Hamblin

Hi Lynn, we're pleased you found the experience satisfying, and please enjoy your new set of curtains!

Noté 2 sur 5 étoiles

Great online customer experience

Great online customer experience, but still waiting for the sample order. After ordering we're informed several times that it's going to take a while, but it's frustrating when the client wants to see what's available.
Will the actual order take even longer?

30 novembre 2022
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Réponse de Closs & Hamblin

Hello and thank you for your feedback. Sadly, due to strikes, the festive season rush and staff shortages, our couriers are experiencing delays and sadly we cannot help it. However, I do understand your frustration and we hope your next parcel will arrive swiftly.

Noté 5 sur 5 étoiles

Impressed I could speak to someone in…

Impressed I could speak to someone in the Winchester store, she was very helpful. It’s sad the store is only going to offer a bespoke service for curtains in the future. We need craft Supplies.

26 novembre 2022
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Réponse de Closs & Hamblin

We're sorry to close our big Winchester store, however, we can no longer sustain selling crafts. As a sewist myself, I appreciate it's not great news, but we truly hope you will something to love about our new showrooms! Thank you for your lovely feedback.

Noté 5 sur 5 étoiles

Really pleased with the William Morris…

Really pleased with the William Morris apron and table cloth. Good quality cloth. Love the colours. Have already bought the oven gloves in the same style. Feel very posh. Quick delivery.

26 novembre 2022
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Réponse de Closs & Hamblin

Thank you so much for your lovely feedback, we're thrilled you found our Morris range appealing! Please enjoy your new kitchen set!

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