Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Voir plus
L'entreprise a répondu
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Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Voir plus
L'entreprise a répondu
Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Voir plus
L'entreprise a répondu
I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... Voir plus
L'entreprise a répondu
Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company
L'entreprise a répondu
A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.
71/72 North Street, PO19 1LP, Chichester, Royaume-Uni
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Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company

Réponse de Closs & Hamblin
I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful as Closs & Hamblin and I would definitely recommend them.

Réponse de Closs & Hamblin
Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.

Réponse de Closs & Hamblin
Andrew came to price & measure for window shutters. Absolutely brilliant. Professional/friendly & well explained various options ...placed order there & then. Highly recommend.

Réponse de Closs & Hamblin
Ordering was relatively easy and paper came within a few days of ordering. Unfortunately, whilst not Closs and Hamblin's fault the paper we purchased, (Villa Nova Arriccio paper), was not particularly good quality, despite it being marketed as such. Our decorator found it very difficult to work with, despite using the recommended adhesive and following the installation instructions
The customer service agent was really pleasant and helpful when I rang to enquire if my order had shipped as apparently there was a failed delivery attempt (there wasn't, they just didn't knock or ring!)
The courier is awful (Fed Ex) but the customer service at Closs and Hamblin was lovely - shout out to Malcolm for all of his help and his follow up email.
A bit of a curate's egg however after a long delay we received our curtains which are of excellent quality. There was a supplier problem so not really the fault of C and H.
On a previous occasion the service was exemplary so just one of those things.
If you want quality this is the place to go
A wonderful selection of quality fabrics, helpful and friendly staff. Highly recommended and swift, efficient organisation of installation of blind. Many thanks
Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall in an old house!), the fitters, Anthony and Phil, found ingenious solutions to every problem and, with patience and incredible skill, created a perfect result. If only all tradespeople took the same pride in their work as these excellent guys!

Réponse de Closs & Hamblin
Went to the Canterbury store today. Totally ignored by staff as to what we were there for. No interest in us. Very disappointing. We will go elsewhere for our upholstery needs.

Réponse de Closs & Hamblin
I bought some Laura Ashley curtains online last week after telephoning with queries. The gentleman was very helpful as I was calling from Guernsey where we do not pay VAT. They arrived earlier than expected, well packaged and the VAT was refunded to my account a day before the curtains arrived! Would DEFINITELY use this company in the future.

Réponse de Closs & Hamblin
Ordered 2 nets came after 3 weeks not 2.shabby service wrong address got 1 set not 2 .gentleman that served me was okay blonde lady when I said I wanted a refund who had nothing to do with my query was shaking her head. Rubbish service

Réponse de Closs & Hamblin
Julie and Sharon from Chichester made our curtain buying experience fun. They are full of energy and totally trustworthy. Chris who put up our rails and curtains for the whole house was calm and methodical and the whole experience was a pleasure.

Réponse de Closs & Hamblin
Fast delivery,easy to order online,I will use this company again without hesitation!

Réponse de Closs & Hamblin
Great customer service and wall paper arrived pronto, very well wrapped. Very happy!
A great experience with Closs & Hamblin. Sam is very lovely, friendly and wonderfully knowledgeable, with great advice about the right curtains for our space. We were trust with loads of samples to check out in our own time. The ordering was very easy. Chris, who fitted our pole perfectly, also very friendly. And the curtains are perfect, exactly what I imagined. Very happy and would highly recommend!
Great pictures and great price. Free & quick delivery!
These guys have made curtains and blinds for us on a couple of occasions and we've been delighted. Great service. Efficient and punctual for both measuring and fitting. A good range of materials on offer. Decent enough prices. Recommended.
Professional service from beginning to end! Would thoroughly recommend them.
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