The Carp Co Avis 

123
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I have to say after speaking with carp co the issue was resolved and they where very helpful just goes to show sometimes its better to wait before leaving a bad review

L'entreprise a répondu

Noté 5 sur 5 étoiles

Soo helpful , attentive and fast to respond to messages , The delivery was fast and smooth , My fish was safe , well and beautiful Highly recommend 👌

Noté 5 sur 5 étoiles

I couldn’t source sticklebacks locally so found Carpco online. I was dubious about having live fish delivered but am so pleased I did. Excellent communication & delivered on specified day within time... Voir plus

Noté 3 sur 5 étoiles

Just received 20 mixed goldfish. One is missing half its tail fin, others have very ragged dorsal fins, two have fungal infections with white lumps on their fins. Have asked "why would you send o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

The Carp Company. In 1995, Andrew Lintott purchased Bourne Valley Fish Farm from The Environment Agency. Since that time, the fish farm has seen many changes and developments and we are now very proud of the fact that we are one of the countries large...


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4,5

Excellent

TrustScore 4.5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(123)

15 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Ordered 6 koi, now there are only 2 left

Ordered 6 koi That arrived 23rd March. Fist one died for no apparent reason on 4th May. When I sent pics of fish and water parameters was told it probably died of stress!! What nearly a month later ok I can handle that. I’m now down to 2 of the 6 the other 3 have all died within days of each other which I can only describe of rotting. Now I have another 5 koi in my pond and other fish and no other fish are showing any symptoms that there fish showed. When I contacted them about the other fish it was like banging my head off a brick wall. However if I made another order that would replace them. Thanks but no thanks. Would never buy anything from this company again

8 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

10 small koi in great condition

We ordered 10 small koi, which arrived in really good condition and are happily swimming around our pond. Just awaiting the plants arriving so I can put a container garden together.

Would happily order form here again.

28 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Bought 10 koi all looked OK when turned…

Bought 10 koi all looked OK when turned up until I noticed one koi had a hole in its side the size of a 10 pence piece could see the kois insides. So contacted them expecting a refund or a replacement they asked me to send photo which I did and all I got was sorry to hear about ure poorly fish and to let them know how it gets on as they are guaranteed.

13 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolutely terrible AVOID AT ALL COSTS

Absolutely terrible, bought 11 pond goldfish they came with fin rot and despite treatment thr fish were infested with internal parasites and all died within the first month. Water was perfect 0, 0 and PH stable at 7.8. They sent me medicated food which also didn't help. I got refunded for the 11 dead fish but still had to pay for the food..... thanks because that will come in handy to feed the dead fish.

I have all the photos from day 1 and all the water tests.....

10 mai 2020
Avis spontané
Noté 4 sur 5 étoiles

Got mixed bag fish had 2 lots before…

Got mixed bag fish had 2 lots before but had heron problems lost 40+ fish before sorted problem but the fish were great🤗 but son got another lot he took 4 but 1 died but mine only one survived trouble is I have large pond and the big carp is happy healthy. It may be my pond or just an unusual batch. But will order from them again just blame covid19😂😂

8 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Despite problems with the couriers, The Carpco went above & beyond to sort out our order and keep us up to date with progress. Excellent service despite problems beyond their control.
The order was well packed and the fish were healthy and exactly as described on the website. The plant and fish food were also of excellent quality.
Will be happy to recommend to all our friends, and will certainly use them again.

(Order 56957).

3 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered fish to restock our garden…

Ordered fish to restock our garden pond. Absolutely beautiful fish, in great health and wonderful vibrant colours. They're settling in well. The food I ordered at the same time is great quality too.
Due to the current situation with covid19 the delivery was a week later than planned, however carpco were professional and kept me up to date with my order. They were fantastic and worked incredibly hard to rearrange the delivery which is greatly appreciated.
Will definitely buy from them again and recommend to others.

23 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Over the moon.

First time buyer.wasnt sure at first so I bought 2#8-10 inch koi pond fillers.ordered Monday 16-3 delivered 18-3.lovely fish.have settled in well with my others.picking more fish now.wont be going anywhere else.well done carp co.

20 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Not what I ordered

My husband ordered 20, 3" to 4" Koi. At no time did he ask for ' butterfly' Koi.
When they arrived they were all butterfly Koi and no bigger than 2" to 3"
Very disappointing. Would not buy from these again

17 septembre 2018
Avis spontané

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