Our recent experience with Carpet Barn was absolutely excellent. We were looked after extremely well, from choosing our carpets to having them installed. Everyone we dealt with was so kind, patient... Voir plus
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The Carpet Barn team have been very helpful. Treating me with kindness & respect. To meet my needs & expectations. The quality of my new floor covering & the way it has been installed by Matt have bee... Voir plus
Have used Carpet Barn on 3 occasions recently and overall, it was a bit patchy. A few attempts to order carpets from the showroom, only to find they were discontinued. Then fitter never turned up an... Voir plus
L'entreprise a répondu
Super helpful from the moment I walked in the store. Had an idea of what sort of carpet I wanted but the very member of staff let me take home lots of different samples and provided very useful inform... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Carpet Barn and The Bed Store. All the leading makes of flooring, carpets, beds and mattress at the very best prices!
Coordonnées de contact
Cobham Road 11, BH21 7PE, Ferndown Industrial Estate, Royaume-Uni
- www.carpetsandbeds.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stay with established brands offering trial and exchange
The Harrison Spinks mattress in no way resembles the one tested in store. Zero firmness and the springs are creaking and easily felt at the sides. still in the process of turning weekly and have added 18mm plank hardwood underneath hoping for improvement. Don't have the time nor inclination to jump hoops for recompense.Putting it down to bad experience for both the brand and store

Réponse de Carpet Barn & The Bedstore
The staff at the Carpet Barn & Bed…
The staff at the Carpet Barn & Bed Store are always very friendly and helpful.
Just excellent everytime
Excellent help in the store to sort out what we needed and no upselling of additional things like gripper rods. Just good quality service. The fitter was also really helpful. He offered to change the time he arrived to fit in with things like the school run.
Very helpful and great price
Very helpful and great price. Everyone very professional
Superb customer service in Salisbury
The local store had a problem with one of their national suppliers but Mike, the manager persevered and got us a very satisfactory result. It is this kind of customer service that makes the Salisbury store VERY special, after all, customers expect the product to be satisfactory.
New carpet
From buying to fitting all within 6 weeks,the store people were very helpful. The person who came to fit the carpet rang us when about an hour away which was great and he was done and dusted with excellent efficiency.
The incorrect address for the delivery…
The incorrect address for the deliverz of our order was shown on the delivery notice and was unable to be changed.
Despite having paid in full in advance when placing the order, the order was only partially complete.As the order was for 2 bed, only one could be used could be used (we had visitors!) and we were forced to wait a week for the full order to be completed.
Having paid in advance, there was no opportunity for recompense.
Very dissatisfied with the service offered.

Réponse de Carpet Barn & The Bedstore
Helpful and patient sales staff
Helpful and patient sales staff. Carpets and fitter arrived on time and made a perfect job of fitting.
Friendly staff experienced throughout…
Friendly staff experienced throughout purchase & fitting experience.
I was sold a great product and my…
I was sold a great product and my purchase was dealt with professionalism and courtesy throughout. I will definitely recommend Carpet Barn.
Great Carpet
Great Carpet - Professional Communication slight change of scheduling which was unavoidable, however the fitting team where again friendly informative - Overall really happy with the work and carpet choice
the service was first class from…
the service was first class from ordering to fitting very pleased
Great customer service.
Very easy to contact and kept us up to date throughout.
Very competitively priced.
Fitting was quick and thorough, we are really pleased with our new floor.
Excellent service
The team managed my urgency, we're cooperative and friendly. The fitter was second to none.
The fitter was very helpful and…
The fitter was very helpful and friendly so we're the staff in the store and I am extremely pleased with the outcome
It was very good.
Everything went according to plan
Everything went according to plan, the fitter was courteous and efficient
Very knowledgeable
Very knowledgeable, helpful and reliable. Options for every budget.
Thk u carpet barn
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