Carrefour Egypt Avis 

اسوء شركة الواحد ممكن يتعامل معاها ... مافيش اي التزام بالمواعيد ولا اهتمام بطلبات المتعاملين ... اسوء مواعيد ضربولي العزومة لعدم التزامهم بموعد التوصيل ... لو بتفكروا تلجؤولهم لطبات الاونلاين انصحكم ان ماتفكروش
They are the worst company you can deal with ... they are careless and if you have plans don't depend on them and their delivery as they don't follow the provided timing on the app ... I ordered and they informed me the order wil be delivered before 11 am on Saturday and unfortunately I didn't get it until next day its really frustrating specially if you have plans and all is destroyed because of them. Don't depend on them for any plans as they are not into their words and only you can hear is apologises and no coordination and system is upside down no good communication or contacts ... this is my last time to order online from them as they are not to depend on at all 😡😡👎👎👎

Placed an order online, a TV, delivery after one week, 25 miles from carrefour to my home tho, however I won’t mind waiting for a week or just go and pick it myself whenever I would like to, called customer service 4 days later and asked if I can come to pick it up my self and they simply said no you will have to wait for it to be delivered by us, again I won’t mind I will wait for it to be delivered, on delivery day checked order status and guess what!! Order canceled! item out of stock!! You will be refunded within a week!! It took you a whole week to realize you don’t have the item in stock?? And even without any kind of notification that me the order has been canceled? And when I called 2 days before delivery date to ask for pickup option, your customer service representative doesn’t know the item is out of stock? Last time to deal with those people. I know they won’t even try to reach me, those guys doesn’t know anything about customer service standards by any mean..

Carrefour egypt charged me twice for the same products. They claimed the first CC is not working, so I gave them another CC, after several days I discovered that they charged me twice, I went to both banks to confirm and they said carrefour should refund you. I went to customer service, they did not want to make any effort. I filed a complain in their facebook page, no one seems to care from their staff.The have the worst customer service.

Delivery orders are rip off , they charge full amount and they deliver half the order and when you complain they dont even come back to you .

Very bad service, delay in delivery, order is missing items, and I received defective kettle since two weeks, however many times I called, there is no response.
Please run away don’t trust them.

Horrific customer service by all means on earth.. horrific and don't give you a copy of your complaint, nor ever respond. Aggressive customer service, and they sell expired foods!!