Fairly straightforward order, plenty of time, and ran like clockwork. Carwow had a slightly better price than anyone else, got me exactly the car I wanted, delivered on the day I wanted to dovetail wi... Voir plus
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The attention to detail and fulfilling promises for sourcing and delivering my lease car was excellent. I cannot find a single fault in their process and the agent I had the good fortune to deal with... Voir plus
At carwow Leasey, I have been treated excellently by the company’s website initially and after I contacted regarding a lease Simon (Butler) has really helped me and not been pushy and has genuinely s... Voir plus
Sven and the whole team made the leasing of my Abarth 600e very easy indeed. I received bi-weekly updates in regards to the delivery of my vehicle and the Car wow team were very quick to respond to a... Voir plus
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Very poor customer service
It has now been 7 months since ordering my new car. I was originally given a 3 month waiting time, however the company has continually extended this wait with no valid reason.
I have chased monthly initially and now weekly to see where they are with supplying my vehicle. I am still no nearer to a delivery date. They have never proactively kept me up to date and have more recently began to ignore my calls and emails.
There has been no effort from them to appease me or offers to push the dealership to understand what the delays are. During all of this time I have lost money on the car I need to sell through unplanned depreciation and additional MOT and services that I hadn't planned to have to pay for.
This whole situation has completely spoilt any excitement of getting a new car and I wouldn't recommend this company to anyone.
Outstanding service from start to finish!
I couldn’t be happier with my experience using carwow leasey. The entire process went amazingly smoothly from start to finish.
A massive shoutout to Jamie Lowe, who was fantastic to deal with throughout. Jamie was always extremely quick to respond to any questions I had and kept me updated every step of the way, which made everything completely stress-free.
The car itself is absolutely perfect and exactly what I was looking for. I’m very happy with the service and would highly recommend Jamie and the team to anyone looking to lease a vehicle!
Great prices and service
I got a very good price on my new BMW and the entire process was straightforward
Outstanding Service from Start to Finish – Highly Recommended!
Outstanding Service from Start to Finish – Highly Recommended!
An absolutely outstanding experience with Carwow Leasey from start to finish. It's rare these days to find a service where every stage of the process is handled so professionally and efficiently, yet Leasey genuinely delivered.
A special thank you to Jamie Lowe, Senior Leasing Consultant, who guided me through the vehicle selection and ordering process. Jamie was knowledgeable and professional, making everything straightforward and ensuring I was confident in my choice and informed throughout.
Once my order was placed, Lucy Cooper from the Leasey Fulfilment Team took over and was equally exceptional. Her communication was first-class, keeping me regularly updated on the progress of my order, explaining the next steps and ensuring I always knew exactly what was happening. I never once felt the need to chase for information.
The pricing was extremely competitive, and to top it all off, my vehicle was delivered in just three weeks!
What really stood out was how seamless and enjoyable the entire experience felt. From the initial enquiry through to delivery, the professionalism, communication and attention to detail made what can sometimes be a stressful process an absolute pleasure.
Jamie and Lucy are a real credit to the Leasey team. I wouldn't hesitate to recommend Carwow Leasey to anyone considering leasing a vehicle.
Five stars – thoroughly deserved!
AVOID
AVOID, AVOID, AVOID! I contacted Carwow Leasey on 2 different occasions and both times they couldn’t actually offer the deal they were advertising online. It’s just a scam to obtain your details and then bombard you with emails, texts and calls. They are Unprofessional and ignorant.
Excellent service from Simon Butler
Excellent service from Simon Butler. Easy to deal with and does what he say he will do.
Ella was very helpful
Ella was very helpful, everything went as planned and car arrives as expected.
Everything just as it should have been
Fairly straightforward order, plenty of time, and ran like clockwork. Carwow had a slightly better price than anyone else, got me exactly the car I wanted, delivered on the day I wanted to dovetail with the end of another lease, and were the right blend of professional and friendly to deal with. No idea what they’re like for more difficult cases but mine couldn’t have gone better. Easy 5* rating.
Very good service from start to finish
Very good service from start to finish. Sven was very helpful throughout the whole process and would highly recommend!!!
Great service
Kept me in the loop at all stages, with emails updating on the delivery. Simon Butler was very swift and informative in answering any questions I had! Would highly recommend
The whole process was easy and trouble…
The whole process was easy and trouble free.I am very happy with the whole transaction.😊
Above and beyond my expectations.
The attention to detail and fulfilling promises for sourcing and delivering my lease car was excellent. I cannot find a single fault in their process and the agent I had the good fortune to deal with, Ellie, was above and beyond every step of the way. I know where I will go for future lease deals and would have no hesitation in highly recommending Carwow.
Sven was really helpful leasing was…
Sven was really helpful leasing was easy highly recommend these guys
Good and quick service no head ache
Good and quick service no head ache. Would definitely recommend. Good customer service from Jamie.
Fast, friendly service from Simon Butler!
Fast, friendly service from Simon Butler when getting a quotation. All clearly explained and outlined
The staff where amazing from start to…
The staff where amazing from start to finish. Car was delivered to my house to. 100% recommend and great prices to
Really good service from start to…
Really good service from start to finish. Knowledgeable staff helped with model selection and deals, communication throughout was really good, and kept in frequent contact to rectify an issue occurring during delivery quickly. Made everything very easy.
Excellent service
Excellent service from start to finish. The process was smooth, communication was great, and everything was handled professionally. Very happy with my new car and would definitely recommend them to anyone looking for a business lease.
Great experience overall and thank you Eleanor.
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