Carwow Leasey Avis 

Simple, good advice, hassle free. Sven at CarWow was accessible, very responsive on all questions easy and complicated. They quarterbacked the whole thing up to delivery. Highly recommend.

Great experience with Carwow Leasey. Callum Dufus, in particular, was extremely helpful as we worked through the process. Can't recommend them highly enough.

Great service provided by Jamie Lowe. No issues at all and very helpful and professional

This was a no hassle arrangement, Sven gave me a call to check that this was the right option for me, approximately 2 weeks after the initial call I had my new car.

Amazing from start to delivery of the new car.

I would highly recommend Carwow and Sven.. and will definitely be using again once my lease is due for renewal.

Throughout the whole process Joe was prompt and courteous in his communications, sorting everything out for us, and putting our minds at ease with our first foray into the world of EV driving. Couldn't recommend highly enough!

Such a refreshing experience. Normally when dealing with car salesmen and advisors it can be so unrealistic and unrelateable but Richard was great and easy to talk to. Spoke through different option and helped get me a test drive for new car. Wasn’t pushy and wanted the best for us! Spot on!

Sven was very helpful and great quick communications from him. He was very helpful with any questions and got back to me very quickly. Would recommend Carwow as I also sold my old car through car wow and received a good price

Spoke with Ben about a couple of cars, he came up with a fantastic deal on a Skoda VRs which is now sat outside my house.
Totally satisfied with the whole service. I asked Ben lots of questions, each one answered with ease.
Great job!

Sven kept me updated throughout. There was a bit of misunderstanding with my contract but Sven was very honest and apologetic regarding this, so I felt I could trust him and went ahead with my contract. I received regular emails with the updates.

Denise was amazing and very professional. Her communication was on point and knowledge exceptional! Thank you 5 star service! The car is amazing also!

Searching the options was really easy and efficient to fine tune a lease option I was happy with. Sven then stepped in to guide me through the process and get it all finalised. He was very helpful, friendly and patient. Would definitely use this again for my next lease.

A very good experience.
My leasing consultant, Sven Liegis, was excellent and all points of interaction with Carwow Leasey were smooth, clearly explained and prompt.
What could be a potentially daunting process was made easy and I would highly recommend them.

Fantastic service from Sven at Carwow, who took my requirements and sourced a car and deal which met them

Great customer service! Uwais Mahmood was extremely helpful and understood exactly what I was looking for. Highly recommend

Uwais has been very thorough in explaining about the cars I was interested in . He has been excellant in all his dealings and followed up with emails .
Thanks alot .

Very trustworthy and honest about how they do business. This helps me make my decision very much

I would also like to share in my personal experience Uwais was very helpful with finding the right car for me. I know it can sound a little silly, but I was stuck between a few options which Uwais did a very good job of simply laying out the facts and helping clear up any confusion when it comes to comparisons.

Honestly, I thank you very much Uwais

Great experience with Ralph Burbeck from start to finish regularly updated with our order and checked in with us when the car arrived to make sure we was happy will be using Ralph again when purchasing our next car

Simon was very helpful and everything went very smoothly

Jamie was in touch straight away and on hand with support throughout the process. Great service.

Ordered a BYD through Carwow Leasey with a straightforward ask: delivery close to a fixed date I gave them at the point of sale. That date is looming with no confirmed delivery date.

Communication has been well-intentioned but scattered. At one point I was told "I totally forgot about you" regarding a promised follow-up — which I appreciated the honesty of, but it doesn't inspire confidence. I've also had messages relaying that a manager "agreed with" what I'd already been told, rather than that manager actually speaking with me directly, which felt like an odd way to reassure a customer. The current explanation is that the delay sits with the manufacturer, which may well be true, but after several rounds of updates I'm still no clearer on an actual date.

I have just had a call with a manager called Charlie who has told me the team have done everything right their end, everything was handled as it should be and I should wait to call judgement until the car is on my drive. That was an "interesting" call to say the least.

To be fair, it has been confirmed I'd get a full refund with no penalty if I chose to cancel — no complaints there. This review reflects where things stand right now; I'll update it if the situation is resolved properly.