Carwow Leasey Avis 

1 435
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fairly straightforward order, plenty of time, and ran like clockwork. Carwow had a slightly better price than anyone else, got me exactly the car I wanted, delivered on the day I wanted to dovetail wi... Voir plus

Noté 5 sur 5 étoiles

The attention to detail and fulfilling promises for sourcing and delivering my lease car was excellent. I cannot find a single fault in their process and the agent I had the good fortune to deal with... Voir plus

Noté 5 sur 5 étoiles

At carwow Leasey, I have been treated excellently by the company’s website initially and after I contacted regarding a lease Simon (Butler) has really helped me and not been pushy and has genuinely s... Voir plus

Noté 5 sur 5 étoiles

Sven and the whole team made the leasing of my Abarth 600e very easy indeed. I received bi-weekly updates in regards to the delivery of my vehicle and the Car wow team were very quick to respond to a... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 435)

777 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service provided by Jamie Lowe

Great service provided by Jamie Lowe. No issues at all and very helpful and professional

10 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Stuart,

We're so happy to hear that our service was helpful and professional. We truly appreciate you sharing your positive experience with us.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

This was a no hassle arrangement

This was a no hassle arrangement, Sven gave me a call to check that this was the right option for me, approximately 2 weeks after the initial call I had my new car.

Amazing from start to delivery of the new car.

I would highly recommend Carwow and Sven.. and will definitely be using again once my lease is due for renewal.

3 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Peter,

We're so pleased to hear about your smooth and efficient experience, from your initial inquiry to the delivery of your new car. It's wonderful to know that our team provided excellent support throughout the process.

We truly appreciate your high recommendation and look forward to assisting you again when your lease is up for renewal. Thank you for sharing your positive feedback!

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Thank you Joe! …

Throughout the whole process Joe was prompt and courteous in his communications, sorting everything out for us, and putting our minds at ease with our first foray into the world of EV driving. Couldn't recommend highly enough!

13 juillet 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Simon,

We're so glad to hear that we could make your first experience with EV driving a smooth and reassuring one.

Your positive feedback means a lot to us, and we truly appreciate you sharing it.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Such a refreshing experience

Such a refreshing experience. Normally when dealing with car salesmen and advisors it can be so unrealistic and unrelateable but Richard was great and easy to talk to. Spoke through different option and helped get me a test drive for new car. Wasn’t pushy and wanted the best for us! Spot on!

4 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Olly,

We're so happy to hear that your experience with us was refreshing and positive! It's wonderful to know that our team member made you feel comfortable and understood your needs without any pressure. We always aim to provide a supportive and helpful environment for our customers, and we truly appreciate you sharing your kind words.

Thank you for your fantastic feedback!

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Sven was very helpful and great quick…

Sven was very helpful and great quick communications from him. He was very helpful with any questions and got back to me very quickly. Would recommend Carwow as I also sold my old car through car wow and received a good price

7 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Thomas,

Thank you for your fantastic feedback!

We're so pleased to hear about your positive experience and that our team member provided such helpful and quick communication. It's wonderful to know that we could assist you so effectively, and we truly appreciate your recommendation.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Easy talking with a professional

Spoke with Ben about a couple of cars, he came up with a fantastic deal on a Skoda VRs which is now sat outside my house.
Totally satisfied with the whole service. I asked Ben lots of questions, each one answered with ease.
Great job!

3 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Devine,

We are so pleased to hear about your excellent experience with us and that you are totally satisfied with your new car.

We are glad our team could assist you so effectively. Thank you for your wonderful feedback!

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Great experience

Sven kept me updated throughout. There was a bit of misunderstanding with my contract but Sven was very honest and apologetic regarding this, so I felt I could trust him and went ahead with my contract. I received regular emails with the updates.

1 juillet 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Sarika,

We are so pleased to hear that our team member kept you well-informed throughout the process. We appreciate your understanding regarding the contract clarification and are glad that our honesty fostered trust.

We always aim for clear communication and are happy that you received regular updates. Thank you for your positive feedback!

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Denise was amazing and very…

Denise was amazing and very professional. Her communication was on point and knowledge exceptional! Thank you 5 star service! The car is amazing also!

3 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Ben,

We are so happy to hear that our team member provided you with such an excellent experience! We appreciate your kind words and are glad you are enjoying your new car.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Great experience and Sven was very helpful!

Searching the options was really easy and efficient to fine tune a lease option I was happy with. Sven then stepped in to guide me through the process and get it all finalised. He was very helpful, friendly and patient. Would definitely use this again for my next lease.

1 juillet 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Benny,

We are so pleased to hear that our options made fine-tuning your lease easy and efficient. We are especially glad that our team member provided such helpful, friendly, and patient guidance throughout the process.

We truly appreciate your kind words and look forward to assisting you again for your next lease!

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

A very good experience.

A very good experience.
My leasing consultant, Sven Liegis, was excellent and all points of interaction with Carwow Leasey were smooth, clearly explained and prompt.
What could be a potentially daunting process was made easy and I would highly recommend them.

1 juin 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Kurt,

Thank you for your wonderful feedback! We're so pleased to hear that your experience was excellent and that all interactions were smooth, clearly explained, and prompt.

It's great to know that we could make a potentially daunting process easy for you.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Fantastic service from Sven at Carwow

Fantastic service from Sven at Carwow, who took my requirements and sourced a car and deal which met them

30 juillet 2026
Avis spontané
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Réponse de Carwow Leasey

Hi there,

Thank you for your fantastic feedback!

We are so pleased to hear that our team member was able to understand your needs and successfully find a car and deal that perfectly matched your requirements.

It's wonderful to know you had such a positive experience.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Great customer service

Great customer service! Uwais Mahmood was extremely helpful and understood exactly what I was looking for. Highly recommend

3 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Umey,

Thank you for your wonderful feedback! We're so pleased to hear that you experienced great customer service and that our team member was extremely helpful in understanding your needs.

We truly appreciate your high recommendation.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Uwais has been very thorough in…

Uwais has been very thorough in explaining about the cars I was interested in . He has been excellant in all his dealings and followed up with emails .
Thanks alot .

5 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Aqsa,

Thank you for taking the time to share your positive experience. We're delighted to hear that our team member was thorough and excellent in all their dealings, providing clear explanations and consistent follow-up.

We truly appreciate your kind words.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Uwais was very trustworthy

Very trustworthy and honest about how they do business. This helps me make my decision very much

I would also like to share in my personal experience Uwais was very helpful with finding the right car for me. I know it can sound a little silly, but I was stuck between a few options which Uwais did a very good job of simply laying out the facts and helping clear up any confusion when it comes to comparisons.

Honestly, I thank you very much Uwais

5 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Dakar,

We are so glad to hear that our transparent approach to business helped you make an informed decision. It's wonderful to know that our team member provided such excellent assistance in clarifying your options and guiding you to the right car.

We truly appreciate you sharing your positive experience with us.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Great experience with Ralph Burbeck…

Great experience with Ralph Burbeck from start to finish regularly updated with our order and checked in with us when the car arrived to make sure we was happy will be using Ralph again when purchasing our next car

4 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Spencer,

Thank you for your fantastic feedback!

We're so pleased to hear about your excellent experience from start to finish. It's wonderful to know that you were regularly updated and checked in with upon your car's arrival. We look forward to assisting you with your next car purchase.

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Good service

Simon was very helpful and everything went very smoothly

4 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Kieran,

We're so glad to hear everything went smoothly and that our team member was helpful. We appreciate your kind words!

Kind regards,
Caio at Leasey

Noté 5 sur 5 étoiles

Jamie was in touch straight away and on…

Jamie was in touch straight away and on hand with support throughout the process. Great service.

4 août 2026
Avis spontané
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Réponse de Carwow Leasey

Hi Marcus,

We truly appreciate your kind words! We're so pleased to hear our team provided excellent support throughout your experience. Your feedback means a lot to us.

Kind regards,
Caio at Leasey

Noté 2 sur 5 étoiles

★★☆☆☆ Still waiting, communication is inconsistent

Ordered a BYD through Carwow Leasey with a straightforward ask: delivery close to a fixed date I gave them at the point of sale. That date is looming with no confirmed delivery date.

Communication has been well-intentioned but scattered. At one point I was told "I totally forgot about you" regarding a promised follow-up — which I appreciated the honesty of, but it doesn't inspire confidence. I've also had messages relaying that a manager "agreed with" what I'd already been told, rather than that manager actually speaking with me directly, which felt like an odd way to reassure a customer. The current explanation is that the delay sits with the manufacturer, which may well be true, but after several rounds of updates I'm still no clearer on an actual date.

I have just had a call with a manager called Charlie who has told me the team have done everything right their end, everything was handled as it should be and I should wait to call judgement until the car is on my drive. That was an "interesting" call to say the least.

To be fair, it has been confirmed I'd get a full refund with no penalty if I chose to cancel — no complaints there. This review reflects where things stand right now; I'll update it if the situation is resolved properly.

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Ellie was friendly

Ellie was friendly, responsive, and kept me updated every step of the way. Everything went smoothly, and she made the experience hassle-free. Thanks for all your help!

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

A fantastic experience from start to…

A fantastic experience from start to finish. Max was brilliant throughout the whole process- he made everything so easy, kept me updated every step of the way, and found me exactly the car I wanted. Nothing was too much trouble, and he was always happy to answer any questions I had. I couldn’t be happier with my new SEAT Ibiza. I’d definitely recommend Carwow Leasey, especially if you get Max looking after you!

3 août 2026
Avis spontané

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