Caspian Insurance Avis 10 259

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My advisor gave me time and opportunity to asked questions and reassurance that if there's any doubt I can contact always for clarity ✨️. He was patient and well informed, kind and compassionate My... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke to Luke Pollitt-Parry, from Caspian Insurance and he was very patient and very helpful and explained everything to me and reassured me so I’ve had a good experience and now I’ve got income pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

James made the whole process of setting up my life and critical illness insurance simple and stress-free. He took the time to explain everything clearly, answered all my questions, and made sure I und... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Craig was friendly and knowledgeable. He helped me review my current policy and made adjustments as required. Excellent customer service throughout the phone call. Documents came through via email... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance aux entreprises
  2. Courtier d'assurances
  3. Compagnie d'assurance de personne-clé
  4. Compagnie d'assurance vie
  5. Compagnie d'assurance personnelle
  6. Compagnie de protection des actionnaires

Écrit par l'entreprise

Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.

Caspian Insurance

Écrit par l'entreprise

Financial Protection For Your Family's Future
At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.

Experts in Life Insurance

Our advisors are fully trained in financial protection

Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic

I spoke to Luke Pollitt-Parry, from Caspian Insurance and he was very patient and very helpful and explained everything to me and reassured me so I’ve had a good experience and now I’ve got income protection, life insurance & more.
Thanks Luke.

28 mai 2026
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Réponse de Caspian Insurance

Hi there,
Thank you so much for your kind words and for taking the time to leave us a review. We're so glad to hear everything went well with Luke.

Albert
Caspian Customer Care Team

Noté 5 sur 5 étoiles

My advisor gave me time and opportunity…

My advisor gave me time and opportunity to asked questions and reassurance that if there's any doubt I can contact always for clarity ✨️. He was patient and well informed, kind and compassionate
My advisor was Carl his customer service was on point. He's amazing

27 mai 2026
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Réponse de Caspian Insurance

Hi Patricia!
Thank you so much for such a lovely review and for putting your trust in us. We're really pleased to hear you had a good experience with Carl

Albert
Caspian Customer Care Team

Noté 3 sur 5 étoiles

The seller was very pushy.

The seller was very pushy.
I wanted to pay for one level of insurance and he talked me up!

19 mai 2026
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Réponse de Caspian Insurance

Hello Julia,
We’re really sorry about the experience that you’ve had.
Please could you email us at info@caspianinsurance.co.uk so we can look into this for you.
Kind regards - Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Jake was extremely polite

Jake was extremely polite, helpful and clear.

27 mai 2026
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Réponse de Caspian Insurance

Hi there Michael,
Thank you so much for taking the time to leave us a review, we're so glad everything went well for you

Albert
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Always answers my calls and emails.

Always answers my calls and emails.
Really impressed great service.

2 janvier 2026
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Réponse de Caspian Insurance

Hi John,
Thank you for taking the time out of your day to leave us a review. I'm glad we were able to get everything sorted for you.

Albert
Caspian Customer Care Team

Noté 5 sur 5 étoiles
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Réponse de Caspian Insurance

Hello Lesley,
Thank you so much for your review! We really appreciate you working with us and for taking the time to leave us a review

Albert
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Great experience sorting my life…

Great experience sorting my life insurance. Everything was explained thoroughly and the advisor was patient and very helpful.

22 mai 2026
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Réponse de Caspian Insurance

Hi there!
Thank you so much for the kind words, I'm so glad everything went smoothly with setting up your policy. Thank you for putting your trust in us!

Albert
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Great service, and staff

The service was great and everything was explained well.

20 mai 2026
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Réponse de Caspian Insurance

Hi,

Thank you for selecting Caspian Insurance to protect your loved ones, it’s always great to hear our customers are happy with their life insurance policy.

Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Very helpful and informative.

18 mai 2026
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Réponse de Caspian Insurance

Hello,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
It’s always great to hear our customers are happy with their life insurance policy.

Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

The customer service was really good!

The customer service was really good!

18 mai 2026
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Réponse de Caspian Insurance

Hello,

We are so glad you are happy with our service. Thank you for your 5-star review!


Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Great friendly and professional…

Great friendly and professional service. No hard sales. Given lots of variables to suit my needs.

20 mai 2026
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Réponse de Caspian Insurance

Hello,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

I was dealing with Mishel and had a…

I was dealing with Mishel and had a good experience, she explained everything clearly and precisely through our conversation. It was a pleasure dealing with her.

15 mai 2026
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Réponse de Caspian Insurance

Hi,

It is great to hear that you are satisfied with the level of customer service Mishel provided here at Caspian!
Thank you for taking the time to leave us a 5-star review!

Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Helpful and informative

I found Caspian to be very helpful & informative. The recent agent that helped me to review my policy (Jenna) was patient, informative and friendly- made the process very straightforward. Not having to contact lots of companies myself was great for me.

12 mai 2026
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Réponse de Caspian Insurance

Hello,

It is great to hear you feel reassured in knowing you have an updated life insurance policy in place.
Thank you for selecting Caspian Insurance to protect your loved ones.

Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Great service by sam!

Great service by sam!! very helpful and professional , Very happy with his service

14 mai 2026
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Réponse de Caspian Insurance

Hi Kish,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Noté 5 sur 5 étoiles

I’ve had an excellent experience with…

I’ve had an excellent experience with Caspian Insurance and couldn’t be more impressed with the level of service provided.

From start to finish, everything was handled professionally, efficiently, and with real care. Communication was clear and straightforward, and any questions I had were dealt with quickly and confidently.

I would especially like to highlight John Collins, who was outstanding throughout. He was patient, knowledgeable, and genuinely went out of his way to make sure everything was clearly explained and easy to understand. His approach made a real difference and turned what could have been a stressful process into a smooth and reassuring experience.

It’s rare to come across customer service at this level, and it reflects very positively on the company as a whole. I would highly recommend Caspian Insurance based on the experience I’ve had.

21 avril 2026
Avis spontané
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Réponse de Caspian Insurance

Hi Stephanie,

Thank you for taking the time to leave such a kind review about John Collins. We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Noté 5 sur 5 étoiles

James made the whole process of setting…

James made the whole process of setting up my life and critical illness insurance simple and stress-free. He took the time to explain everything clearly, answered all my questions, and made sure I understood all my options. The whole experience was smooth, easy, and professional from start to finish. I really appreciated his patience and support throughout. Highly recommend James Driver for anyone looking for friendly and reliable advice.

11 mai 2026
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Réponse de Caspian Insurance

Hello,
firstly, thank you for taking the time to leave such a lovely review
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with James as your advisor.

Jake
Caspian Customer Care Team

Noté 5 sur 5 étoiles

Jessica was lovely and happy to answer…

Jessica was lovely and happy to answer all of my questions (I had a lot). Extremely helpful. Would definitely recommend!
Thank you

11 mai 2026
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Réponse de Caspian Insurance

Hi,
It is great to hear you feel reassured in the work Jessica has done with you, we hope that you have peace of mind knowing that your loved ones would be financially protected.

Thank you for choosing Caspian

Jake
Caspian Customer Care Team

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