I am delighted with the bath - I placed the order and chose a bespoke colour from Farrow and Ball. The bath was delivered within the expected time frame . The bath and accessories arrived well wrappe... Voir plus
L'entreprise a répondu
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Communication and delivery were fine. The item ordered was a enamel bath plug with the cast iron bath company branding which looked nice and well made. However it was too small for the bath waste by... Voir plus
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Voir plus
L'entreprise a répondu
Great service as always from The Cast Iron Bath Company. Bought our cast iron bath from them back in 2015 for our Reno and then another in 2018 for another house. Had an issue with some taps and the r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Cast Iron Bath Company
Écrit par l'entreprise
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Coordonnées de contact
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Royaume-Uni
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Excellent
555 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great Service
Great Service, great products. Very happy with our concrete sink and taps.
25 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of your product and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Such a helpful and responsive team
Such a helpful and responsive team. Love that I can actually talk to people. Thank you!
27 octobre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Be prepared to do a lot of extra work to get bath plummed in
I purchased a white cast iron bath. It was supplied with drainage pipes, overflow pipe, U Bend, and various other components. There were no assembly instructions, and when I requested these were not available and I was told to "Employ a plumber". It was supplied with 2 identicale screws - one of which was far too long (Overflow connection) ans had to be cut down. The chrome overflow pipe supplied also had to have both ends shortening. This pipe should have already been cut to length as it can only fit 1 way. Having paid over £1300 I am disappointed with the extra unnecessary work required by the customer which shouldn't need doing.
3 septembre 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for your feedback regarding your recent purchase of your cast iron bath and fittings. We are sorry for any inconvenience you experienced during installation.
To help accommodate the wide range of installation setups and bath sizes, the overflow pipe and fixing screws are supplied at a slightly longer length so they can be cut down to suit the specific configuration on site. However, we appreciate that clearer guidance would make this requirement more transparent and the installation process smoother. Your comments have been passed to our product team so we can improve this in the future.
Thank you again for bringing this to our attention. Feedback like yours helps us continually improve the products and service we deliver.
Further to my review below
Further to my review below
I’m not sure on what grounds you have evidence to say the chip resulted in impact damage. Given it has now sustained four chips it is clearly not that fit for purpose as a bathroom basin.
Given that you have received no other reports of a similar issue for your concrete basin I would be even more concerned that I have received a faulty product, in which case I would expect some form of reimbursement.
28 octobre 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent customer service
Excellent customer service. I made a special request for next day delivery and then delivered. I was immensely grateful.
I also love the product. Thank you
15 octobre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of your product and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Quick delivery
Quick delivery. Staff very responsive to messages, polite and helpful.
16 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Really helpful customer services…
Really helpful customer services definitely will buy from them again
2 octobre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Very prompt despatch
Ordered a replacement bath plug and it was with me a couple of days later.
8 octobre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
High Quality, Great Service
The quality of the items I bought (taps and shower) was incredibly high and the staff were super-responsive both on the phone and via email. I plan to shop with them again.
17 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your taps and shower! We really appreciate you taking the time to leave your positive feedback!
Great Service
I called the company a couple of times before ordering the shower and both times I found them very helpful, not ordering from them before this reassured me. I received the shower on the day agreed, which was very helpful and it was packaged well.
The shower itself looks beautiful but we’ve not installed it yet.
24 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your shower! We really appreciate you taking the time to leave your positive feedback!
Couldn’t be more helpful and fantastic…
Couldn’t be more helpful and fantastic products.
24 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your products! We really appreciate you taking the time to leave your positive feedback!
Great company to deal with
Great company to deal with. Zoe in particular is a credit to the company. Would def use again for the next bathroom I do.
26 septembre 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Zoe and the team. We are so pleased you are happy with your vanity unit! We really appreciate you taking the time to leave your positive feedback!
Excellent customer service
Excellent customer service, and a small issue we had was politely and promptly resolved. Beautiful vanity unit!
15 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your vanity unit! We really appreciate you taking the time to leave your positive feedback!
Great customer service from Sophie
17 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Sophie. We really appreciate you taking the time to leave your positive feedback!
A breath of fresh air
Everything from start to finish has been fantastic, your customer support is wonderful and the product (Salcombe roll top bath) is just gorgeous!
16 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your Salcombe bath! We really appreciate you taking the time to leave your positive feedback!
Very helpful and knowledgeable
Very helpful and knowledgeable, and sent samples so we could choose the best color to match
10 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Faultless
Good communication, questions well answered and good flexibility on delivery along with detailed delivery instructions. Bath arrived perfectly packaged. We are very happy with it.
5 septembre 2025
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Minor issue resolved with efficiency and perfection
Had a minor issue with a freestanding bath mixer tap purchased over a year ago. Emailed today. Received an immediate and very helpful response from lovely Zoe. No quibbling. Replacement parts on way. Excellent service. Thank you Zoe. More people and companies like you please 🙏 x
5 septembre 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Zoe and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
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