I am delighted with the bath - I placed the order and chose a bespoke colour from Farrow and Ball. The bath was delivered within the expected time frame . The bath and accessories arrived well wrappe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Communication and delivery were fine. The item ordered was a enamel bath plug with the cast iron bath company branding which looked nice and well made. However it was too small for the bath waste by... Voir plus
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Voir plus
L'entreprise a répondu
Great service as always from The Cast Iron Bath Company. Bought our cast iron bath from them back in 2015 for our Reno and then another in 2018 for another house. Had an issue with some taps and the r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Cast Iron Bath Company
Écrit par l'entreprise
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Coordonnées de contact
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Royaume-Uni
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Excellent
555 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Cast Iron Bath Company
Thank you for leaving your review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
I’m leaving a 3 star review because my…
I’m leaving a 3 star review because my recent purchase is a direct replacement of the toilet seat I bought a little more than a year ago…the metal hinge snapped. The price is also 35% higher. These should be be built to last longer than this.
14 mars 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your feedback regarding the purchase of your toilet seat. While your original purchase was outside the warranty period, we do understand your concerns. The current version of this toilet seat has been upgraded to solid wood which is why the price had increased. We sincerely appreciate your input, as it helps us continue to refine our products and services.
Réponse de The Cast Iron Bath Company
Thank you for leaving your review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the tapware you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great products and service
Really good products and excellent customer service at this company. Highly recommend.
7 mars 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Purchase of brass tapware
Gabbie at CIBC was extremely helpful and knowledgeable. I have no hesitation in recommending this Company.
30 janvier 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from Gabbie and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent company to deal with
Excellent company to deal with . Great product . Highly recommend
5 mars 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Highly professional team both sales and…
Highly professional team both sales and when I had to return an item - both processes dealt with swiftly and with professionalism. I’d have no hesitation in ordering again from them as quality of products exceptional
19 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful product portfolio
Beautiful product portfolio, excellent CS both pre & post sale. They’ve always gone beyond our expectations. Thank you to Zoe and all the team.
6 mars 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from Zoe and the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Always a pleasure to deal with
20 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
The product was of a very high quality
The product was of a very high quality, it was received very quickly and packaged really well.
27 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent service
Excellent service, easy to order and quick delivery. Great product.
25 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Amazing friendly
Amazing friendly, helpful service. Thank you Zoe and Evie
The product is beautiful- will be posting photos on instagram once installed
7 février 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We will pass your comments onto Evie and Zoe. We really appreciate you taking the time to leave your positive feedback!
Very helpful staff
Very helpful staff. They know their products and can help with advice and questions. Excellent service all round, with prompt delivery and a good range of quality products.
25 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Fantastic customer service
Zoe from customer service has been incredibly helpful with expediting delivery of my order. I have had one of the best customer experiences ever- very impressed!!
26 février 2025
Avis spontané
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from Zoe at the Cast Iron Bath Company. We will pass your comments on to her. We really appreciate you taking the time to leave your positive feedback!
Exemplary service
I only ordered a small part - a brushed nickel basin waste but the service provided by CIBC was exemplary. I ordered on a Sunday and had a personalised email on Monday confirming order and delivery details. I then got an email with upfdate on delivery and the product arrived bang on time. Excellent service all round!
20 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Brilliant buying experience
Brilliant buying experience . Bought some fantastic items an at amazing prices . Very helpful staff will be back for sure .
14 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great product and not a bank buster
Great product and not a bank buster. Excellent customer service, knowledgeable and efficient. Well done!
14 février 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Lovely quality taps
Lovely quality taps, exactly what I was looking for. Delivery quick, no problems at all
29 janvier 2025
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Réponse de The Cast Iron Bath Company
Thank you for leaving your lovely review of the bath you purchased from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.