Castle Green Homes Avis 

Friendly and helpful. Any problems they address immediate. Lovely properties

Hilary has been an absolute lifesaver throughout my home-buying journey! She didn't just solve the problems I knew I had—she even anticipated and resolved issues I hadn't even thought about yet.
Buying a house is a huge life decision, and I found myself visiting the sales office multiple times with endless questions. Through it all, Hilary remained incredibly patient, never making me feel rushed, and consistently offered genuinely professional advice.
If you are looking for someone knowledgeable, patient, and truly on your side, I couldn't recommend Hilary enough! Thank you !

Helpful agent and easy access to all but one property

I purchased my property with Castle Green Homes in March 2026, and the entire experience has been incredibly smooth from start to finish. The team guided me through every stage of the process with professionalism and genuine care, making what could have been a stressful journey feel effortless.

Even after moving in, the support has continued. The Customer Care team has been outstanding, especially Hannah Greenfield, the Customer Care Manager. She has been brilliant at what she does — always prompt, always helpful, and consistently going above and beyond to assist with any queries or issues we’ve had. Her dedication and responsiveness have made a huge difference.

I strongly recommend Castle Green Homes. They truly are one of the best, and my experience has been nothing short of excellent.

Overall, we are happy with our new Castle Green home, but the process of getting here was far from straightforward.
Our original move-in date was expected to be the end of May, then it was pushed back to June, and we eventually moved in during July because the property wasn't ready. While delays can happen, it was frustrating to have the date changed multiple times.
I do want to mention that Laura was always lovely, helpful, and kept us updated throughout the process, which we really appreciated.
Unfortunately, the move-in day itself wasn't the experience we had been looking forward to. We were told what time to arrive, but when we got there there was still a large group of cleaners inside the house. We ended up waiting outside for around 30 minutes in 32-degree heat. The cleaners also seemed quite disorganised, so it certainly wasn't the exciting "turn the key and move in" moment we had imagined.
There have also been a few issues since moving in. We were told the grass would be laid before we moved in, but it still hasn't been done. I understand the hot weather may have delayed this, but having what is essentially a mud patch instead of a garden has been difficult, especially as we have a dog.
We were also advised that the oven would be replaced because it had a dent in it. This hadn't been done before move-in and had to be changed the following day. There are a few other finishing touches around the property that aren't quite up to the standard we expected, although I appreciate that some snagging issues are common with new-build homes.
Finally, we were told that the front of the house and driveway would be pressure washed last week as they are incredibly dusty, but we've not heard anything further about this.
Despite the issues, we are happy with the house itself and can see its potential. However, the overall move-in process and communication around outstanding jobs could have been much better.

From the very beginning, Hillary and Kristen have been absolutely amazing. What started as a dream of owning our forever Castle green home is now becoming a reality, and we couldn't be more grateful for all their support.
They have kept in regular contact throughout the entire process, explaining every step clearly and making sure we always knew what was happening. No question has ever been considered silly, they've always been at the end of the phone, happy to answer anything and put our minds at ease.
Their professionalism, patience, and genuine care have made what could have been a stressful experience feel so much more manageable. We can't thank them enough for everything they've done so far and look forward to continuing the journey with them as we complete the purchase of our forever home.

We are buying a house at Woodland Manor. The location of the development and green open spaces is what attracted us . The sales office staff are so welcoming and friendly especially Pam who answered all our questions and concerns. Her care and communication with us was and is fabulous ❤️.
We can’t wait to complete on our new home

Cormac is a well informed salesman offering a high level of service
The fitters Muir and Rhys are excellent
High quality tradesmen that know their job inside out
Very impressed with the fitment
Professionalism and polite manner which they adopt
Highly recommended

We recently completed on our new home and couldn’t be happier with the whole experience.
A huge thank you to Carole for making the handover process so smooth and welcoming on completion day. Thank you also to Steve, the Site Manager, who was always helpful, approachable, and happy to answer any questions we had throughout the process.
A very special mention goes to Laura, who has been absolutely amazing from start to finish. Her support, communication, and care made such a difference. We were especially touched that she checked on us the following day to make sure everything was going well.
We also received a beautiful gift, which was such a thoughtful gesture and made our move even more special.
We are absolutely over the moon with our new home and are so grateful to everyone involved. Thank you for making what can be a stressful experience such a positive and memorable one!

From walking into the site office at Castle Green Orchard Place, we knew we would be buying a home. After leaving our home after 17 years to down size Bianca and Donna so helpful and professional from start to finish. Nothing too much trouble. We moved in yesterday and the handover was so easy no stress. Reassured about everything and told any issues to call immediately. Pete the site manager is so nice and came to see us this morning and was super helpful in relation to our rubbish whilst we await the bins.
I can honestly say the quality of the appliances, bathrooms everything is high end.
I would recommend to anyone upsizing or starting off or downsizing these are the guys. Thank you again 🥰

We recently purchased a new‑build home with Castle Green, moving from a much smaller flat and needing a great deal of guidance throughout the process. From the very beginning, the team showed genuine willingness to understand our situation, support us, and make sure we had the clarity we needed at every stage.

Despite the time it took to sell our flat, Castle Green never made us feel like we were holding up the process. Their organisation, communication, and professionalism were consistent throughout, and the time they dedicated to us never went unnoticed.

It’s a proper, well‑run setup — no confusion, no pressure, just clear information and real care. We’re genuinely grateful for how they helped us reach our dream home, and we’re so glad we chose Castle Green.

Heather was incredible, welcoming, knowledgeable and respectful.Thanks Heather.

We reserved our new home with Castle Green Homes in January, and although the process took around seven months due to delays further down the chain, the whole team made what could have been a stressful experience so much easier.

Rhianna, Pam, Ellis and site team were incredibly supportive throughout. They kept us updated, reassured us when things were delayed, and were always understanding that the hold-ups were completely out of our control as we were relocating.

On completion day, we didn’t complete until later in the evening, but Rhianna went above and beyond by giving up her own time to wait until 8pm so we could collect our keys for our home. That level of dedication meant so much to us, and we’re incredibly grateful.

They also recommended an excellent solicitor PLS, which made the legal side of our purchase much smoother.

We can’t thank the team enough for all of their support, professionalism and kindness throughout the purchase of our second home. We would highly recommend Castle Green Homes to anyone looking for a development and team that genuinely cares about their customers.

Also our home was absolutely stunning and just how we imagined.

Highly recommend always

Pam ⭐️⭐️⭐️⭐️⭐️⭐️
yes I can count I have given 6 stars to Pam, that is the easy bit of the review, the hard bit is explaining in a few words why.
Pam is Cool, calm and helpful and patient taking time to fully explain the house buying process
Your houses are your asset, but your best asset is Pam, ensuring the house and the people fit, is a skill, other house builders take note

Really friendly staff, especially Heather at Rydal View, who took the time to talk us through everything and explain the whole process. She wasn't pushy with the sales pitch either, which we really appreciated. We'd visited the site several times before deciding to reserve our plot, and we always felt welcome and never under any pressure. Heather made the whole experience relaxed, informative, and enjoyable.

Great staff clear information helpful

Extremely informative, covered everything thoroughly and answered all questions/concerns. Very happy with our purchase.

All in all a great experience.

Sally has been great from the start.

I can't wait to complete on my new home.

The design of the house is perfect for me.
Kelly from Castle Green Homes in Rossett was so friendly , helping me choose the plot, new kitchen, worktops, wardrobes and tiles for the bathrooms.