Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Magasin de fournitures pour restaurant
  2. Magasin de plans de travail

Écrit par l'entreprise

CE Online Ltd was established in 2000 as a specialist supplier of commercial catering equipment. With over two decades of industry experience, we have grown to become one of the UK's leading providers of high-quality catering products and services. Our goal is to supply businesses with reliable, innovative equipment that supports their day-to-day operations, from kitchens in small cafes to large-scale hospitality venues. We are passionate about providing exceptional customer service and support through our knowledge, efficiency, and experience of our industry. By understanding a customer’s individual needs, we can offer product and technical knowledge to match products to your requirements. We pride ourselves on the strong relationships we have built with our customers and aim to go above and beyond to exceed expectations. We are always here to assist you at every step. You can call 01885 498 350 for direct assistance or use our live chat to talk to a customer help adviser.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had great experience with ce online

I had great experience with ce online, shipment was arranged in timely manner and equipments arrived in great condition, no issues whatsoever. Maria has been great help through out the process from ordering items to delivery. Great experience overall

20 novembre 2025
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

Thank you for taking the time to leave such a lovely review.

It’s great to hear everything went smoothly again and that your equipment arrived on time and in perfect condition. I’ll make sure your feedback is passed on to Maria, she’ll be delighted to hear it.

Thank you for your continued support and for choosing CE Online.

Noté 5 sur 5 étoiles

Top Company

Dealing with CEO Online go above and beyond to help and find anything we need from buying new appliances to repairs or spare parts for any of our equipment we already have. Would highly recommend this company. Keep up the good work Maria and Fern 👍🏻

14 janvier 2026
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

We’re really glad to hear you’ve had such a positive experience with everything from new equipment to repairs and spare parts. Long-term relationships with our customers are really important to us, so feedback like this means a lot.

Thanks again for the recommendation and ongoing support, it’s always a pleasure working with you Denise!

Noté 2 sur 5 étoiles

Item not in stock, but took money. I made an order today for almost…

I made an order today for almost £3,000.00. They took my money only to say that it was no longer available. They did offer an alternative for more money (although a reduction from on-line price). They now say it will take 2-3 days to refund my money. Please check stock before ordering as they will not refund immediately.

11 juillet 2025
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

Thanks for your message, and I'm sorry again for the inconvenience caused.

We do everything we can to keep our website accurate, but occasionally suppliers discontinue items without notifying us. In this instance, the item was no longer available, and we offered the closest alternative at a reduced price to help.

Your refund was processed immediately from our side. The 2–3 working day delay is down to your own bank’s processing time, which is unfortunately outside of our control.

We completely understand your frustration, but please be assured we acted as quickly and fairly as possible in this situation.

Noté 5 sur 5 étoiles

Brilliant professional company

Extremely friendly and helpful. Will definitely be using them again!

2 septembre 2024
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

Thank you so much for your 5 Star review and so pleased to hear that you were happy with our service! We look forward to helping with any future requirements you may have.

Noté 5 sur 5 étoiles

CE Online are a great company to work…

CE Online are a great company to work with, I want to say a big thank you to Fern and Maria who are always very friendly and helpful, look forward to working with them more in the future.

Thanks you both again
Heidi

24 septembre 2024
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

Thank you so much, Heidi! It’s always a pleasure working with you. Maria and I look forward to continuing our work together and supporting you in the future. Thanks again for your lovely feedback!

Noté 5 sur 5 étoiles

Nearly 15 stores in with them, more to come!

TOP QUALITY EQUIPMENT & SERVICE!

Great people to work with. Most importantly, they get back to you! Thanks to Maria and Fern for looking after us for many years now and have helped kit out nearly 15 of our franchise locations.

24 septembre 2024
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

Thank you so much for your fantastic review Amran! We’re so pleased that Maria and I have been able to look after you along the way.
It’s been a pleasure working with you and supporting your franchise as it grows. Here’s to many more stores and continued success for your business!

Noté 5 sur 5 étoiles

Smooth professional service from start…

Smooth professional service from start to finish

22 mars 2023
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

Thank you for your wonderful feedback! We’re delighted to hear you experienced smooth and professional service from start to finish. We look forward to working with you again in the future!

Noté 1 sur 5 étoiles

Ordered from this shop no respond no…

Ordered from this shop no respond no shipment try to contact by phone no luck not recommend

7 avril 2021
Avis spontané
Logo de CE Online Ltd

Réponse : CE Online Ltd

We’ve checked our records and can confirm that no order was ever placed with us under this name or email address.

We’re always happy to help genuine customers, but without an order there would be no shipment or correspondence to reference. If this review has been left in error, please feel free to update it or get in touch with us directly.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus