Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This driving course platform is horrible. 1st They want you to record your voice as a form of authentication but if you take a course on a computer that does not have a microphone you are out of luck.... Voir plus
L'entreprise a répondu
I appreciated the thoroughness of the Safe Driving Course on line. Afterwards, I needed help with the delivery address of my Certificate. Your agent, Raen, was extremely patient and greatly helpful.... Voir plus
L'entreprise a répondu
I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and execu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- École de conduite
- Centre d'éducation
Écrit par l'entreprise
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Coordonnées de contact
Etats-Unis
- www.certus.com
4,2
Bien
313 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Jill was really helpful
17 avril 2026
Avis spontané
Customer Satisfaction!
All my questions and concerned were addressed with professionalism and courtesy. Highly Recommend!
15 avril 2026
Avis spontané
Thank you Jestin:)
17 avril 2026
Avis spontané
Training Guide
I was able to get the information I requested so I could open the training guide to help me with the OSHA training I'm required to do.
17 avril 2026
Avis spontané
Réponse : Certus
Thanks for letting us know!
Ok so I accidentally signed up with one…
Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me to the right spot he was very nice and very attentive since the beginning until the end , we need more people like him with that beautiful soul. Thank you Loy! Maria Juarez
16 avril 2026
Avis spontané
Réponse : Certus
We are so glad to hear you had a positive experience, thank you so much for letting us know!
The Power Of Good Customer Service!
I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and executing a plan of action. Angelo exceeded my expectations. My hero for the day!
16 avril 2026
Avis spontané
Réponse : Certus
That is so fantastic to hear, thank you for sharing!
Esra was extremely respectful and…
Esra was extremely respectful and helped me out a lot.. very pleased.
16 avril 2026
Avis spontané
Réponse : Certus
Thank you for sharing your experience!
The chats were quick in response
The chats were quick in response. Very helpful.
14 avril 2026
Avis spontané
Réponse : Certus
Thank you for dropping a review!
courteous and fast service i was so…
courteous and fast service i was so happy to deal with a company like this
14 avril 2026
Avis spontané
Réponse : Certus
Thanks for sharing your feedback!
Horrible driving course platform
This driving course platform is horrible. 1st They want you to record your voice as a form of authentication but if you take a course on a computer that does not have a microphone you are out of luck. For some reason this platform has a difficult time authenticating my voice. Shouldn’t a password suffice? This is a defensive driving course not a level 5 government clearance. 2. When you finish certain sections this platform won’t let you proceed to the next phase even if you clicked on all of the pictures and viewed every item. 3 when they give quizzes at the end of each section they word the questions in a confusing way. They can word the questions easier. I’ll give an example, in one chapter technology would prevent up to 40% of crashes but on the quiz the choices of answers were A) 10% B) 25% c) 0.4% D) 50%. Why would C just say 40% ? It’s little stupid stuff like that. This platform makes the process far more difficult than it has to be!
10 avril 2026
Avis spontané
Réponse : Certus
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
For New York defensive driving courses, identity verification measures—such as voice biometrics—are required by the State to ensure student participation and course integrity. While we understand this may feel like an extra step, it is part of the regulatory standards all approved providers must follow. A separate microphone or headset isn’t required, as a smartphone or any device with a built-in microphone can be used for this step.
We’re also sorry to hear about the navigation issues and quiz experience you described. That’s not the experience we want for our learners, and we appreciate you calling out those specifics. We will share your feedback with our team to review both the progression behavior and the clarity of assessment questions.
We’d like the opportunity to review your course activity more closely and help where we can. We’ve sent a request through Trustpilot for additional details—please feel free to respond there so we can assist further.
Thank you again for your feedback.
I had the pleasure of speaking with Liz she was very courteous and very helpful
I had the pleasure of speaking with Liz today
14 avril 2026
Avis spontané
Réponse : Certus
Thank you for taking the time to let us know how your experience went!
I can find a solution of my requested.
14 avril 2026
Avis spontané
Réponse : Certus
Thank you for the review!
Permit exam
i purchased a permit exam because i already finished the course and i finished the exam and i did not get any emails for certification. also i took this test twice and said i never even finished either of them.
7 mars 2026
Avis spontané
Réponse : Certus
We’re sorry to hear about your experience and appreciate you sharing your feedback.
We’d like to review your situation more closely. We’ve sent a request through Trustpilot asking for additional information—if you’re willing, please respond there so we can investigate further.
Thank You, Raen
I appreciated the thoroughness of the Safe Driving Course on line. Afterwards, I needed help with the delivery address of my Certificate. Your agent, Raen, was extremely patient and greatly helpful.
Thank You, Raen.
13 avril 2026
Avis spontané
Réponse : Certus
That is fantastic to hear, thank you!
Justine was such a great help and was…
Justine was such a great help and was so quick
13 avril 2026
Avis spontané
Réponse : Certus
Thanks for letting us know!
This course is total fraud
This course is total fraud. The system marks your right answer wrong to force you to buy course again. Customer support is of no use and not helpful at all. I just feel like I got scamed.
6 avril 2026
Avis spontané
Réponse : Certus
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Many of our courses follow strict regulatory requirements, including security checkpoints and knowledge assessments. Access can be restricted if assessment criteria aren’t met, security checkpoints aren’t completed, or the course expires.
We’d like to review your situation more closely. We’ve sent a request through Trustpilot asking for additional information—if you’re willing, please respond there so we can investigate further.
We also apologize if your experience with customer support didn’t meet expectations and will be reviewing this internally.
Again, thank you for your feedback.
I was having trouble with my account…
I was having trouble with my account and Rie assisted me. Very helpful and quickly got me back on track. Thanks again!
10 avril 2026
Avis spontané
Réponse : Certus
Thank you for letting us know!
Réponse : Certus
We are glad that you enjoyed your experience!
Esra was great!
Esra was great! They were able to help me get to the class I needed pretty quickly.
9 avril 2026
Avis spontané
Réponse : Certus
Thanks for letting us know!
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