Chancellors - Camberley Avis 

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Chelsey has always replied promptly to my queries despite the time difference and has provided valuable guidance on changing government policies and their potential impact on landlords. Chelsey is professional, knowledgeable and proactive, making the management of my property from overseas straightforward and stress-free.

I would happily recommend Chelsey and Chancellors to any landlord, particularly those managing properties from abroad.

Chancellors can sometimes be slow when dealing with maintenance requests from tenants, and sometimes require repeat chasing up. But having a good property manager really helps. I was dealing with Coco Robert-Squire who was efficient and proactive in sorting out my maintenance issues in the rented property, and got the issues resolved pretty quickly.

The turnaround time with a new maintenance issue was fantastic. I sent an email to Chancellors to report a new (non-urgent) fault, received a phone call from Liveta almost immediately to confirm fault details and availability for a visit/repair. Liveta coordinated approval from the landlord and soon after a maintenance company called to check a couple of specifics and when would be convenient to come to the property. The whole issue was resolved perfectly within 24-hours, and I received a follow-up email and call from Liveta to confirm I was satisfied with it all. Couldn't be happier with this service and with my Chancellors experience overall.

Very attentive service from Hollie Callaghan. She understood my enquiry and responded quickly. Thank you.

I’ve had a generally positive experience with Chancellors, particularly with Molly Hunter, who has been very responsive and supportive throughout.

She has been helpful in coordinating works and maintaining clear communication, which I really appreciate. Any queries I’ve raised have been acknowledged and followed up in a professional and timely manner.

There have been a few minor delays with contractor attendance, which are third-party related and understandable. However, overall the process has been handled well and I’ve felt supported as a tenant.

Thank you to Molly and the team for your help.

I’ve been communicating with Jamie Woodman regarding my maintenance and she is nothing but professional and incredibly helpful! All communication both over the phone and email are incredibly clear and professional!

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

We are considering Letting our property, we would be First time landlords. We found Jennifer very efficient and informative with the process going forward. She helped with all the actions that have to be taken swiftly, and the experience has not been at all stressful.

Very quick response to questions. Friendly and competent answers to questions.
I've been working together with Chancellors in Bracknell for over 20 years and had no difficulties.
Many thanks to Hollie Callaghan of the Oxon Property Management for her help with an RTS electric meter issue in my flat.
Altogether full marks.

Hollie Callaghan has been responsive and solved issues quickly throughout our tenancy.

Georgie completed the tenancy renewal very efficiently, with good communication and no issues. Thank you Chancellors

Franki has been quick, thoughtful and practical whenever we needed help -- and when we didn't know we needed it. She does credit to herself and to Chancellors.

Chancellors have been average in the dealings we've had, but the one person that has been exceptional, is Shana Tolsma, who is the senior property manager, who has looked after any issues with our property whilst we have been letting. She has always been very attentive and prompt in responding to issues and always with a positive attitude.

Grace Betts is a a super property manager. She's calm, proactive, and very competent. She also picks up the phone! And she gets things fixed the very same day: which is completely exceptional, in our experience. We had several snarl-ups with our buy to let and Grace has sorted them all out. It's great to feel our property is being managed by such very safe hands.

Absolute pleasure dealing with lewis ring at chancellors. Very easy to deal, made the whole process quickly and proffessionally

Amy Jones did a brilliant job to help me re-sign my tenancy agreement. She was always quick to reply, answered any queries and made the process extremely smooth. From start to finish the process was smooth sailing.

I have been dealing with Chancellors for a number of years for my rental property. Jake, the tenancy manager, has been a more recent member of the team and has been excellent and very responsive to my queries and also providing updates on my property.

Will Jones is a diligent property manager at Chancellors who is always courteous and attends to any issues in a very professional manner.

A great team who work hard and give a great service keeping me informed well in advance and special thanks to Molly .

We had a great experience with Chancellors. Specifically Kiera was excellent, she is very knowledgeable and really listened to what we wanted. Kiera was always reachable and helped make a stressful period much smoother.