Chancellors - Client Advice Team Avis 

Tia was absolutely delightful, very pleasant to talk to, considerate, attentive to requirements and professional.

Great overall attitude and experience. Chancellors should be delighted to have her as an employee.

Overall Chancellors is too big an operation as we often find ourselves communicating with different people, however Franki Deacon has always been a reliable and knowledgeble point of contact. She has always been both professional and helpful.

This company is very on the ball. I get reminders for things I have forgotten, and follow-ups, from Libby, and she is always very cheerful and helpful.

Zoe has been particularly helpful when we had a fall through. She ensured we were looked after well and was very flexible to our needs. The team worked hard in order for us to sell the property again. Once sold, they allocated a dedicated team to ensure that someone is keeping an eye on the sales progression.

Although there was not much update on the sales progression previously when we fell through, they were able to improve this on the second sale. We are currently receiving on-going, consistent progression updates from the team. So I would recommend Chancellors to others.

It is not often that I get the opportunity to heap praise for excellent service. Katie Porter has impressed me with her dedication, patience, knowledge and perseverance in pursuing an insurance claim on my behalf. I am absolutely delighted with the result and to give Katie her fair due, the final outcome was mainly a result of her and Caitlin's efforts

Aimee Bloomfield was incredibly friendly and helpful. Was able to sort my viewings in no time at all. Thanks again!

My experience with Zoe was great because having had two buyers pull out, the idea of selling our property by auction was not something we had considered. Zoe explained everything clearly and the recommendation of an auction house, was reassuring. She gave us the confidence to consider this option, which we have acted upon. Many thanks Zoe.

I've been working with my senior property manager Steven Slark for a while now on some tricky tenancy issues. He is always on hand as i navigate the decisions of the day. Kudos to Steven and Chancellors property management.

Francesca D has been brilliant throughout. All my (many) queries are dealt with incredibly swiftly. She has made the sometimes stressful process of being a landlord much easier.

The officer in charge our tenancy check out, Jake Tippett, helped solved outstanding issues in timely and amiable manners.
He called me the day receiving our complaint email. At first he tried to push the company line (shirking responsibility), but upon my insistence, he listened and heard my points. What I appreciated most was that he took prompt actions and managed to solve the problems within our requested time frame. I see that a customer friendly, competent and diligent execution. This approach should be complimented. Thanks.

Shannon is responsive and understanding of my queries to get the best outcome for me and the tenant

The help I received was presented well and in a very courteous manner, I was really happy with the guidance I was given by Georgia, she is very customer focused and a real asset to your company.

Jake Tippett from Chancellors Bracknell is always helpful and we really appreciate it. We had a few queries recently and he delivered great customer service. Would definitely recommend him!

I have always received swift and friendly services from the company. It's being excellent so far!

i have very easy communication with Francesca very fast replys and positive feed backs

I cannot praise Kathryn Badenhorst highly enough for her expertise, commitment, positivity and empathy throughout her involvement with my recent house sale. The situation was complicated and protracted but Kathy never failed to keep me informed of everything that was going on and did everything she could to help progress things. I shall be eternally grateful to her for all she did to bring this sale to a successful and happy conclusion for all concerned.

We have been going through purchasing a property for the last 7 months and it wasnt exactly a straight forward experience due to mortgage lenders through the interest rate hike. However, all through that time we were in communication mainly with Kathy. Kathy has been excellent. We are so grateful for her support and help. She went above and beyond when we needed information from the vendors or if we needed an extra push from the solicitors. We cannot recommend enough Kathy and the rest of the team.

The lady was very helpful on the phone

Throughout the letting process, the Chancellors team have been approachable and answered all my queries quickly and clearly. When an issue emerged with the property, the Property Management team, in particular Shannon Townley-Taylor, were responsive and helpful and contacted the landlord immediately to get these issues resolved. The results were above and beyond what I expected, and I am very grateful for Shannon’s help. I also appreciated her prompt communication throughout. Many thanks again for providing such a fantastic service!

From the start of process as a buyer Gemma made the process come up with a solution and ensured the chain was concluded efficiently