Chancellors - Lightwater Avis 

260
TrustScore 5 sur 5

4,8

76 Guildford Road, GU18 5ST Lightwater, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chancellors estate agents are so much more professional compared to the other ones I’ve dealt with recently. They make it easy for you, especially as a first time buyer. They are polite, friendly and... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Kashan was very helpful always giving us time and keeping us informed of new properties to view. During any viewings his input was greatly appreciated. Even though we did not purchase through Chanc... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Michelle was very responsive and helpful in the buying process. Also went out of her way to provide a viewing when another member of the team had not booked it correctly in the system. A bit too pushy... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Écrit par l'entreprise

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Coordonnées de contact

  • 76 Guildford Road, GU18 5ST, Lightwater, Royaume-Uni

  • 01276 473205

4,8

Excellent

TrustScore 5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(260)

1 697 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional and polite

So far the experience has been great, buying a house was always going to be a stressful experience. Luckily we had Ned from the Lightwater office show us the property. Ned explained the house and had good knowledge of the area. Very polite and professional. We have had clear and prompt communication with Ned, over the last 2 weeks, he always comes back with answers.

31 mars 2026
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Réponse de Chancellors - Lightwater

We appreciate you sharing your positive experience. We're happy to hear that the team's knowledge and clear communication have been helpful during this process. We will share your kind words with them.

Noté 5 sur 5 étoiles

Excellent service from Martin

Excellent service from Martin at Chancellors. Professional, efficient and extremely helpful throughout. Communication was clear and prompt, and the whole process was handled smoothly. Highly recommended! Thank you Martin.

12 février 2026
Avis spontané
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Réponse de Chancellors - Lightwater

We appreciate your positive feedback! We're happy to hear that you received excellent, professional, and efficient service. It's great to know the process was handled smoothly, and communication was clear.

Noté 4 sur 5 étoiles

Review for Emily McKnight

Emily McKnight was very proficient in showing us around the house. She answered all our questions and nothing seemed too much trouble. The only criticism I have is that the first showing seemed a bit rushed, this was not the case in the second viewing.

22 janvier 2026
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Réponse de Chancellors - Lightwater

We're glad the agent was proficient and helpful. We appreciate your feedback regarding the first showing feeling rushed. We'll use this to improve our service. Thanks for your time.

Noté 5 sur 5 étoiles

Emily McKnight has been a great help…

Emily McKnight has been a great help with our intention to purchase a local property in the village. She initially met us at the property and has supported at all of the various stages thereafter. No hesitation in recommending her. Great information and support.

20 janvier 2026
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Réponse de Chancellors - Lightwater

Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with us.

Noté 5 sur 5 étoiles

Ned has been very useful and kept me…

Ned has been very useful and kept me updated every step of the way and has been extremely helpful . When I do decide to sell I will coming straight to Ned !!

20 janvier 2026
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Réponse de Chancellors - Lightwater

Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!

Noté 5 sur 5 étoiles

Ned was such an amazing help on my…

Ned was such an amazing help on my search, we ended up buying elsewhere due to wanting to move to Scotland however chancellors have been so helpful with my journey, such great attention to detail and customer service:)

16 janvier 2026
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Réponse de Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

Martin Jakins was excellent

Martin Jakins was excellent He was always friendly ,helpful and professional. The sale went through quickly and I highly recommend him and the branch.

16 janvier 2026
Avis spontané
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Réponse de Chancellors - Lightwater

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

Emily Mcknight has been professional

Emily Mcknight has been professional, polite and friendly the whole way through our experience of buying at Chancellors. She has great knowledge and is extremely attentive, would highly recommend!

6 janvier 2026
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Réponse de Chancellors - Lightwater

We appreciate your kind words! We're happy to hear that your buying experience was so positive, and that you found our team member to be attentive, professional, and knowledgeable.

Noté 5 sur 5 étoiles

Selling a property

Regular, timely updates. Lots of communication, I was constantly aware of viewings, & feedback was immediate.

6 novembre 2025
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Réponse de Chancellors - Lightwater

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

Professional Advice l

Professional, honest and realistic advice and effort to progress house sale by Emily and Keira. Friendly and helpful communication with me throughout. Extra effort over and above to relocate a package delivered to my house in error. House sale agreed within estimated range quickly as a result of the various marketing efforts.

29 août 2025
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Réponse de Chancellors - Lightwater

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Noté 5 sur 5 étoiles

It was a pleasure to be shown around…

It was a pleasure to be shown around the house by
Emily Mcknlght, who was welcoming, professional,
and very happy to make the experience a positive one, for myself and my wife Carol. We were not rushed
and were able to ask questions which were mostly
answered during the viewing or shortly after. Nothing
Was to much trouble and we both felt confident that
We were given the best chance to see all we needed too, the house fitted our requirements and we put in
an offer on returning home, our second viewing of the
Property was as pleasant as the first one Emily has the
Gift of making you feel at ease during what can be
a stressful time of looking for your new home.
Thank you Emily we hope to be moving in to this house
In the near future.
John and Carol.

29 août 2025
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Réponse de Chancellors - Lightwater

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Noté 5 sur 5 étoiles

Good professional service

Always kept us informed about potential
Vendors and property Internet interest
Kira was very professional in all aspects of her job and made us feel at ease at this stressful time.

27 août 2025
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Réponse de Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

The staff were polite and very…

The staff were polite and very efficient.
Emily and kera worked extremely hard and were informative throughout my selling experience.
Along with the support of their manager Martin. The service was very professional.

20 août 2025
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Réponse de Chancellors - Lightwater

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Noté 5 sur 5 étoiles

Keira has a very friendly approach and…

Keira has a very friendly approach and positive attitude in which always keeping me up to date in regards the sale of our property.

Additionally very quick in coming back with any questions in which we may have.

Would 100% recommend as you know will be getting a friendly and reliable services

15 août 2025
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Réponse de Chancellors - Lightwater

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Noté 5 sur 5 étoiles

To have made a final decision to sell…

To have made a final decision to sell my house I found the staff at Chancellors extremely helpful (as I had many doubts of selling) and patient. They were always available or would call back as soon as they could to assist with many questions and guidance. Never did I feel like I was pushed in any particular direction as they were honest with me at all times.
Martin and Keira were the main people I dealt with and could not rate them enough.

Keira we saw more as she was the main person doing the viewings and she never rushed the potential buyers, answering questions, friendly and professional always with a smile on her face. She is definitely an asset to Chancellors.

Martin very friendly, professional and honest. Always available to advise if and when I needed advise. In fact Martin was very helpful with assisting me with potential purchases whenever I needed advise.

Both have definitely gone above and beyond for us.

30 juillet 2025
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Réponse de Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

Keira Clisby

I have had lots of experience with estate agents in the past . Not always good ! I have to say that Keira Clisby was extraordinary . She was naturally friendly , full of knowledge and facts and pleasure to be.
What an asset she is to Chancellors
10/10

23 juillet 2025
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Réponse de Chancellors - Lightwater

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Noté 5 sur 5 étoiles

Keira is great!

Keira could not have been more accommodating and professional, not to mention a lovely person!

From first contact right through to offer accepted she made the process so much easier than I’ve experienced perviously with other agents.

Keira has restored my confidence in Estate Agents everywhere. She really is great!

10 juillet 2025
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Réponse de Chancellors - Lightwater

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Noté 5 sur 5 étoiles

Highly recommend

We had a fantastic experience with Chancellors. The communication was great and we were always kept in the loop, and any questions we had were answered promptly and clearly. A special thank you to Keira, who was incredibly professional, responsive, and genuinely helpful throughout the process. What really impressed us was how quickly our house sold, much faster than we expected. We couldn’t have asked for better service. Highly recommended!

1 juillet 2025
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Réponse de Chancellors - Lightwater

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Noté 5 sur 5 étoiles

We have recently purchased a property…

We have recently purchased a property through Chancellors and the whole process took a lot longer than anticipated. Chancellors were so supportive and helpful from day one, Martin Jakins dealt with the progression of the sale in a very professional manner. He kept us up to date and advised us on what was happening even though he was working for our seller and not actually us as the buyers.
I would highly recommend their services, thank you Chancellors.

18 juin 2025
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Réponse de Chancellors - Lightwater

We appreciate your kind words about your experience. We're happy to hear that you found our team supportive and helpful throughout the purchase process. We are glad that the progression of the sale was dealt with professionally, and we kept you informed. We appreciate your recommendation.

Noté 5 sur 5 étoiles

Keira was always keeping me informed of…

Keira was always keeping me informed of any viewings and then always shared feedback promptly. She’s has been a great help in getting a buyer for my property!

17 juin 2025
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Réponse de Chancellors - Lightwater

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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