Cheapmowers Avis 

333
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a Cobra Battery Electric MX4340VX Push LawnMower following a chat with Sales. This lawnmower is only 15.5kg in weight and can be carried by one handle. Ideal as my lawns are accessed by sev... Voir plus

Noté 5 sur 5 étoiles

My Kress robotic lawn mower wouldn't work, no matter what I tried. I had no lights on the charging station, so it was not a boundary wire issue. I gave everything a good clean, and found ants had made... Voir plus

Noté 5 sur 5 étoiles

We ordered a ride on mower online. We were a bit concerned because it is quite a bit of money and these days, you never know… From the minute we placed our order, Cheapmowers were on the ball! We rec... Voir plus

Noté 5 sur 5 étoiles

Purchased the Kress Nano mission off cheap mowers.com a year and a bit ago, it’s been absolutely fabulous, up to the point it went wrong, James at Cheapmowers.com understood this first world problem o... Voir plus

À propos de l'entreprise

  1. Jardin

Informations provenant de diverses sources externes

Garden Machinery Lawnmower and Mowers Discount Prices ! Buy Online, Save on strimmers, shredders, hedge cutters chainsaws, cultivators, tractors from Honda, ATCO, Qualcast, Hayter, Mountfield, Asuka , Ibea, Castel, Lawnking, Flymo, Suffolk Punch, Ryobi, Mantis, Westwood, Brill, Hitachi, Alpina, Handy, Makita


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

333 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(333)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very good buying experience …

Cheap mowers were cheaper than anywhere online and the buying process very easy and straightforward. Courier arrived as scheduled within 2 working days and the mower itself (Cobra electric 51cm) was perfectly packaged with all parts present and zero damage.
Highly recommend both the mower and Cheap mowers

28 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. The mower arrived the day after we ordered it. We had a query about a cover and my email was answered within 10 mins. Similarly we had a query about the blade not turning…..our fault for not reading the instructions fully….. which was answered straight away. We would recommended this firm without reservation.

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Really good post sales service

Really good post sales service. Mower arrived promptly - but damaged wheel in transit - very helpful on the phone and immediately sent a replacement. 6 months on had an issue that needed sorting under warranty and again helpful advice and support.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Order a mower on Thursday 2pm arrived…

Order a mower on Thursday 2pm arrived next day can't ask for better service than that .
Ego mower got other tools by than so with having 3 batterys thought I try the lawnmower glad I did 4 cuts all ready one more than I think battery will want recharge .
Great mower no more cables

4 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic advice, plus a great piece of kit!

I wanted to buy a scarifier/aerator for my lawn and I used the chat service on the Cheap Mower website. I engaged with a gentleman called James, who was most helpful and responsive to all of my questions.

Based on his recommendation, I bought a Cobra SA32E. It arrived promptly, was very easy to put together and I was keen to try it immediately. I scarified my lawns and the process was fantastic. What a great piece of kit! It was so effortless, effective and easy! The machine more or less took me for a walk!

I can't wait to try the aeration blade in a few weeks!

Lovely liaising with a family run business too, who share a passion for lawns!

Thank you!

24 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Still don’t have my order despite purchasing it in February

Ordered a lawnmower back in February, on the website it said the item was pre-order and I would get it in March. We’re a week away from May and I still don’t have the item. I have emailed them multiple times to ask when I can expect it and have been told “in 10 days”, “next Monday” but these dates come and go and I’m still none the wiser on when I’ll actually get it.
It now feels like they’re just kicking the can down the road and don’t actually know when I will get the item and just palming me off with made up dates.

23 avril 2024
Avis spontané
Logo de Cheapmowers

Réponse de Cheapmowers

Dear Miss Mcnally, We do sincerely apologise about this. The Manufacturer of the product has experienced shipping delays into the Uk. We conveyed the information that they provided us to you. Annoyingly, there were delays. Again, we are very sorry.

Noté 5 sur 5 étoiles

Outstanding customer service

I ordered a mower on March 20 but was contacted a few days later and was told it was out of stock. On ringing the sales team I was offered a more expensive mower but at a reduced price to compensate me for my first choice being out of stock. The mower arrived two days later and I was very satisfied.

Unfortunately, the pull cord broke the second time I used the mower. When I rang the company I was immediately reassured, by James, that everything would be done to get the mower back up and running. James arranged for a replacement part to be sent and it arrived the following day. It was easy to fit and the mower is now repaired.

I can wholeheartedly recommend Cheapmowers to anyone looking to buy a mower. Really excellent website and customer service.

13 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I recently bought a lawn tractor and a…

I recently bought a lawn tractor and a few other items from Cheapmowers. Not only were they very competitive on price, but their service was fantastic. I spoke to Richard before buying, who was very knowledgeable and specialised in what I was buying - he gave some great advice so I could settle on the right model. Richard helped me again when I had a couple of questions after the lawn tractor arrived. Unfortunately, one item didn't arrive in the delivery, but when I called up this was quickly dealt with by Angela and the item was shipped the same day.
I couldn't be happier.

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Superb customer service.

I recently bought a Cobra lawnmower from Cheapmowers.com. The model I chose has a push button starter as well as the standard ripcord. Unfortunately the machine would only start via the cord. I contacted the service department at Cheapmowers.com and spoke to a very helpful team member called James who suggested a possible cure and forwarded a YouTube video to assist me. This did not resolve the problem so I contacted James again. We concluded that the issue was a faulty battery. James contacted Cobra and arranged a replacement which I received less than 24 hours later. I fitted the new battery and the mower started first time.
I am very impressed with how my issue was resolved by Cheapmowers.com.
Sometimes problems can arise with online purchases but the mark of a company is how they respond and rectify subsequent difficulties.
Happily I can report that Cheapmowers.com passed this test with flying colours!
I would definitely recommend this company and would not hesitate in using them again.

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service and Price from This Company

Excellent service from this company. My path group bought a Sherpa Roughcutter from Cheapmowers and the experience was first class. I made a request that delivery be delayed so I could arrange safe storage for the machine and Angela couldn't have been more helpful in arranging this. The chap who delivered the roughcutter was also extremely helpful and pleasant. I have no hesitation in recommending this company.

29 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Time wasters

Ordered a mower from this crowd earlier on today. Within about 2 hours I get a generic email saying my order had been refunded - no explanation, no phone call…nothing. I see common courtesy is lost on this lot.

9 février 2024
Avis spontané
Logo de Cheapmowers

Réponse de Cheapmowers

Dear Pamela, We are very sorry but we did send you an email advising that we could not deliver to the remote Scottish Offshore Island where you live. Maybe the email has gone into spam? We must apologise is you have not received it.

Noté 5 sur 5 étoiles

Great customer service

Great customer service bought a product it had a slight fault after speaking to staff sent a photo and received a replacement part with no hassle and made it so easy excellent customer service would highly recommend

13 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent pre-sales, purchase and after-sales service

Don’t question what may appear an uninspiring and generic “cheapmowers.com” company name. I wondered initially searching online whether this could be a kosher company, so I did some research before purchasing. They are in fact a well-established family business and I found some great TrustPilot reviews. Not only that, but “cheapmowers.com” did indeed work out cheaper than other suppliers.

I must complement James, Assistant Manager, for the attention and advice he provided before I made my purchase - a Cobra/Honda engine lawnmower. There were a number of similar priced options, and James narrowed it down to this model after carefully considering my lawn size, gradient of slopes, etc. It is a great machine and would highly recommend it, and the fantastic professional service from James.

After purchase I had cause (my fault after first use 😩) to go back to cheapmowers.com for a replacement blade. I had the pleasure of dealing with Angela who once again went over and above to ensure the correct replacement part number. She swiftly identified it and arranged priority delivery.
Overall a fantastic company to deal with. I’m very happy with my purchase and would recommend this family business without hesitation. Many thanks!

3 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

GREAT SERVICE - AFTER SALES

Really good companies don’t just look after customers during the sale, they look after customers if there is a problem. I had a battery for my mower fail unexpectedly, one year after purchase. I wrote to Cheapmowers hoping that they might help. A lad called James came back very quickly. He apologised (even though it wasn’t his fault) and took immediate ownership of the problem. He contacted the manufacturer and secured a replacement battery for me. Excellent service, wouldn’t hesitate to recommend.

16 octobre 2023
Avis spontané

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