Cheapmowers Avis 

Hi
I recently purchased a Cobra petrol mower from cheapmowers.com. The mower unfortunately would not start. I contacted cheapmowers.com at 10:30pm at night and early the following morning I received a phone call from James who apologised for the inconvenience and explained what this issue was likely to be. He then forwarded me a couple of YouTube links explaining how to fix the likely problems. The first one of these worked perfectly and 5 minutes later the mower was running perfectly. Great service and how refreshing to receive a helpful telephone call in a timely manner.
Excellent

Great company. Fast delivery and great prices.

I was misled by different photos of a ride on tractor with a superior deck and model being used in the first two images and got delivered a much more basic model. It took not 3 to 5 days delivery but almost 3 weeks and when I complained about being misled they said I should have read their small print. DO NOT BUY OFF THESE PEOPLE UNLESS YOU WANT TO END UP STRESSED AND WITH A DIFFERENT PRODUCT TO WHAT WAS SHOWN IN THE IMAGES !!!!!! Avoid avoid avoid

Superb customer service from James even nearly 2 years after I had my mower. Sorted quickly and effectively.

the team has been very helpful when I had an order query. Nothing was too much trouble and they kept me updated regularly and positively. Thanks

Recently purchased a petrol tiller from cheapmowers. There was a slight issue with delivery which I had to call customer service to resolve. They dealt with the issue promptly and proactively (calling me back when they said they would, and keeping me informed at all stages of the resolution). The tiller was delivered successfully today. This great example of customer service, combined with the fact this was the most reasonably priced tiller I could find to begin with, is an excellent overall shopping experience despite the minor hiccup!

Really good company with great knowledge, answered all my questions regarding an Ego battery powered mower.
Will be dealing again, as I want other accessories for the mower.
Good company.

Great company to get informed and helpful information and guidance from.
Competitively priced and speedy delivery.
Thanks to all the team members.

We ordered a rotavator from them over the phone for next day delivery like they promise. They were quick to take payment but it didn’t arrive. The day after I rung them and got a lengthy explanation that their courier service had changed things without them knowing. Really ?? Because it’s Easter we won’t have it delivered now until next Tuesday. They shouldn’t advertise next day delivery if they can’t do it. Will never order from these again

Excellent in every way. Cheapmowers answered all my questions with great patience and expertise. I phoned several times to make sure that I was buying the most appropriate lawnmower and extras for my particular needs, and they (I talked mainly to James) took the trouble to answer in detail and advised expertly. Nothing was too much trouble and I recommend them without hesitation. Fast delivery (next day) and an altogether very good experience,

Great service from start to finish. One battery wasn’t working but James contacted flymo and a new one came 2 days later.
Very pleasant friendly dialogue and great customer service.

Absolutely excellent service!! Ordered my lawnmower Monday afternoon and it was delivered 9.30 Tuesday morning. Would definately recommend to anyone thinking of getting a new lawnmower.

Fantastic service Ordered online on Monday at 14:15 was delivered on Tuesday morning at 9 AM Easy ordering great price as well would highly recommend them.

Excellent Customer Service.
I wanted to purchase some battery powered garden equipment and eventually decided on the EGO brand after doing some research.
Cheapmowers looked like the best option for me to order from and have come up trumps. They gave me good advice prior to placing my order, and the order and delivery process was very slick and within their timescales.
The equipment appears to be of high quality and sturdy. Not had chance to use the lawn mower or hedge trimmer yet due to weather, but I've used the blower a couple of times and am very impressed with its ability to shift leafs from my patio, even when they are very wet. The battery performance is really good and has met my expectations following the advice that James gave me on the best way to use the variable speed blower to get the most out of each charge.
I am really impressed with the whole service I experienced from the Customer service team and would highly recommend this company.
I don't write many reviews, but feel that good service should be rewarded.
My only slight negative is that the courier did not contact me to confirm a delivery date, but Cheapmowers had confirmed it would be 1-3 days from the dated of dispatch, so there were no real issues on their part.

Ordered a 60V Greenworks mower and extra battery. It came promptly, but could have done with some communication from the courier so I knew which day it was arriving.
Unfortunately the battery charger was faulty but James was quick to reply and organise another to be sent from Greenworks. Great customer service.

I have just purchased a mitox hedge trimmer 26lh.... Used the other day and would not cut small privet hedge..... Very poor . waiting now to return said tool but had no reply from chespmowers ....
Have used this company before with no problems....but this machine should not be on sale ...

This matter has now been sorted and money's all refunded.... Prompt action taken ..will use this company again thank you .....

Could not recommend this company enough. I brought the wrong lawnmower battery and they changed it within days, well done James and thank you. We will be back when the current lawnmower packs up.

My company purchased an Hedge trimmer from this company. 35 days after purchase it packed up having been used twice.

You would think this company would offer an immediate refund or replacement, but no. They only do this up to 30 days from purchase.

We have had to (at our expense) take this to another company to get it checked over. They have said the gearbox is broken and this item is in fact rubbish. Cheap Mowers will WONT refund.

No apology or replacement offered but they will fix. No sympathy they just are not interested.

We would NEVER EVER use Cheap Mowers again.

Go to John Lewis or Amazon etc, and no fuss as they look after their customers.

We intend to contact trading standards about this.

Excellent service, speedy delivery.

I went all the way and bought an EGO Power Plus LM2135E-SP Cordless Lawnmower. The sale included an extra free battery and cover. Had a problem with the manufacturers Quality Control but Cheapmowers made the warranty process super easy. They are selling great products and provide outstanding after sales service. Ten Stars to this family run company.