Cheetah Cars Avis 

Once again, an excellent experience with Cheetah. As always, the driver was right on time no delays whatsoever. Booking was quick and straightforward, and being able to track the driver in real time made the whole process even more convenient. Hands down the best chauffeur service in London.

easy to book online. helpful staff when I called to double check timing and to confirm the booking. I really appreciated the confirmation email and texts on the day. We had 2 journeys - to and from the theatre. both drivers were polite, helpful and arrived in good time. They were particularly kind to my elderly mother.

This service is so efficient!! Drivers are pleasant and on time. Very comfortable cars. Really excellent service

Excellent communication from time of booking to pickup. Omir, our driver, was friendly, helpful & on time & vehicle was well presented. Pricing was excellent! A great outfit to deal with.
Lindsay, New Zealand

Very good service.
Pre booked via email
Fixed price.
Driver was there 10 minutes before time and waited 15 minutes for us without any fuss.
Put all the luggage in and drover professionally to the airport.
No anxiety of last minute surge price and wait time.

Abandoned by Cheetah cars. My 9 month old, 10 yr old, grandsons, my daughter, son-in law and myself at Heathrow Airport. In spite of having received full payment for our return journey home week before.
Our flight from Madrid was delayed. I contacted Cheetah Cars on landing at approx 14:15. Was told my car was 5 mins away. Called again. Told car was 15 mins away. Yes now further away. At approx 15:30 over an hour after landing with baby, child family with buggy suitcases etc. driver found behind a pillar holding my name on his phone. Was asked what was I doing and told he had been waiting since 13:00!! He then walked off across busy airport road. We followed he gets into the lift turns and says “sorry I can’t take you.” He gets out of the lift completely abandoning my entire family knowing we’d paid to be transported home. I reported the incident the evening we arrived home. Was promised a full refund. This still has NOT been paid. This incident took place on 29 June 26. This shocking lack of care and safety of passengers was reported yet the company have done nothing to apologise or resolve. They haven’t even bothered to respond to my email detailing the traumatising event.
Be Warned!! Especially if you’re travelling with babies and small children.

Booked a car for Heathrow T5. Selected drop-off from their menu that stated London Heathrow T5. On way to T5 driver said drop-off will not be at T5 departure but instead will be nearby. If wanted to be dropped at departure I had to pay cash gbp12 extra. No choice but to pay. He would not even take credit card. After I fedback company explained that the drop off I chose was the Holiday Inn but this was not stated in their drop down menu. Company agreed out of goodwill to refund the gbp12 via my credit card after 48 working hours. After repeated emails n no further reply from the company I still have not received the refund. The company should ensure that the drop down menu clearly includes T5 departure drop-off .
Because they agreed to refund I was not going to give a poor rating. But after agreeing to refund but not honoring it trust in this company no longer there n hence rated poor.

Good timing on both ends of the journey. Top driver. Highly recommended

I’ve been a regular customer of 121/Cheaters Cars for many years, and the service is always excellent. The office staff and drivers are professional, friendly and always happy to help. It’s always a pleasure travelling with Wais the driver, including this afternoon. Thanks again for another great journey!

Karshid and all other Cheetah drivers I’ve used for a few years are all polite and good drivers. They are all very prompt to collect passengers at pick up time at home. They’re the best company and don’t charge ridiculous amounts.

We used Cheetah Cars to pick us up from Wembley after a concert. They were helpful and friendly from start to finish and provided an excellent service. Would highly recommend!

Great service. Very nice driver. Highly recommend this firm for airport pick ups.

The service provided to us was outstanding. The driver arrived and was waiting for us at our hotel 10 minutes early. Took some time to research the best traffic route for our trip to Heathrow terminal 4 and reached out destination ahead of schedule.
I highly recommend this service!

Clean and comfortable car and polite driver.

Reliable and trustworthy. Have been using Cheetah for the past year and they are by far the best car service in my area. Reasonable prices, friendly and helpful drivers and a responsive call centre

I booked at the last minute driver was early even when we had road closure he was very patient God to our destination without any issues.
When traveling in and out of London you should figure at least 50% more time to get somewhere

Exceptional service 👏

Awesome. They picked my mum up earlier than we had scheduled. She's elderly and needs assistance so we over estimated how long she would need to get through immigration and baggage reclaim. When they knew she was out, they went to get her. Not all cab companies are equal. Thank you

Very helpful and well mannered driver had an amazing experience with him