ChefOnline.co.uk Avis 

2 224
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Marché en ligne
  3. Service à emporter

À propos de ChefOnline.co.uk

Écrit par l'entreprise

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

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Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(2 224)

228 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This is more about the restaurant food…

This is more about the restaurant food quality than the agents that I ordered through. Food from Moonlight Tandoori is always good & delivered quickly. We have been using them for years for those reasons.

1 mars 2025
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Réponse de ChefOnline.co.uk

Dear Steve Morris,
Thank you for your wonderful feedback! We’re delighted to hear that you consistently enjoy the food quality and quick delivery from Moonlight Tandoori. Your loyalty over the years truly means a lot to us, and we look forward to serving you again soon.

Noté 1 sur 5 étoiles

Says it’s for delivery but doesn’t…

Says it’s for delivery but doesn’t deliver

2 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Humza,

Thank you for taking the time to share your feedback with us.

We’re sorry for the confusion caused regarding the delivery service for this restaurant. As an online ordering platform, we act as a medium between customers and our partner restaurants, and delivery availability is managed directly by the restaurant.

We have contacted the restaurant to review the matter and clarify their current delivery status. Once we receive their feedback, we will update you by email accordingly.

Thank you for your patience and understanding.

Noté 5 sur 5 étoiles
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Réponse de ChefOnline.co.uk

Dear Customer,
Thank you for your kind feedback! We’re delighted to hear you enjoyed both the food and the delivery service. We look forward to serving you again soon.

Noté 1 sur 5 étoiles

Food was lukewarm at best

Food was lukewarm at best. Very disappointing.

3 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Jon ,

Thank you for your feedback. We’re sorry to hear that the food arrived lukewarm and was disappointing.

As an online ordering platform, we act as a medium between customers and restaurants. Food quality and temperature are handled directly by the restaurant, but we will share your comments with them for review.

Thank you for bringing this to our attention

Noté 4 sur 5 étoiles

The food was fantastic as always and…

The food was fantastic as always and was delivered fairly quickly, but I ordered lamb tikka Pathia but got chicken.

3 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Sean,

Thank you for your feedback. We’re really pleased to hear you enjoyed the food and that it arrived quickly. We’re sorry about the mix-up with your order and have shared this with our partner restaurant so they can look into it and prevent it from happening again.

We appreciate you bringing this to our attention and hope to serve you again soon.

Noté 5 sur 5 étoiles

Ordering though chef on line was…

Ordering though chef on line was straight forward from start to finish.

3 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Paul,
Thank you for your great feedback! We’re delighted to hear that you found the ordering process with ChefOnline smooth and easy from start to finish. We look forward to serving you again very soon.

Noté 5 sur 5 étoiles

Efficient.

Simple to use.
No problems.

Highly recommend.

3 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Mhari Fox,

Thank you for the excellent feedback! We’re pleased to know you found the system efficient, simple to use, and completely hassle-free.
Your support is much appreciated, and we look forward to serving you again soon.

Noté 5 sur 5 étoiles

Always lovely food at Indian Moments

Always lovely food at Indian Moments, Harlow. I eat in more often than takeaways, but the chefs definitely know what they're doing.

31 décembre 2025
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Réponse de ChefOnline.co.uk

Dear David,

Thank you for your wonderful review! We’re delighted to hear you always enjoy the food at Indian Moments, Harlow. It’s great to know the partner restaurant continues to impress, whether you dine in or order takeaway.
We truly appreciate your support and look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

Easy to use & food was ready on time.

Easy to use & food was ready on time.

2 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Simon,

Thank you for the great review! We’re pleased to hear you found the ordering process easy to use and that your food was prepared right on time.

We truly appreciate your support and look forward to serving you again.

Noté 2 sur 5 étoiles

Such a shame

The food at Newent Tandoori is normally excellent, this time the Naan’s and the lamb tikka were all burnt 🥵 we were so sad 😭

29 décembre 2025
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Réponse de ChefOnline.co.uk

Dear Claire,
Thank you for taking the time to share your experience. We’re really sorry to hear that the naan and lamb tikka did not meet expectations on this occasion, especially as you’ve enjoyed the food before.

As an online ordering platform, we act as a medium between customers and restaurants. We’ve shared your feedback with the restaurant so they’re aware of the issue and can review it directly.

Thank you for your patience and understanding.

Noté 4 sur 5 étoiles
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Réponse de ChefOnline.co.uk

Hello Rachel,
Thank you for your review. We’re sorry to hear the food wasn’t as hot as expected. However, your feedback has been forwarded to the appropriate restaurant. Hope to serve you again soon!

Noté 5 sur 5 étoiles

Food was great

Food was great, usual standard considering restaurant was really busy (New Years Eve) Slight delay, but was informed straight away and was ready 2 mins after arriving to pick up. 5 Stars

1 janvier 2026
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Réponse de ChefOnline.co.uk

Hello Graham,
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed the food and the service. Hope to see you again soon!

Noté 5 sur 5 étoiles

Great food great fast delvery friendly…

Great food great fast delvery friendly staff

1 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Sarah,
Thank you for your kind feedback. We’re really pleased to hear you enjoyed the food, fast delivery, and friendly service. Thanks for ordering through our platform and for taking the time to share your experience.

Noté 1 sur 5 étoiles

When I went to collect, over the period between Xmas and New Year the restaurant was closed.

When I went to collect the restaurant was closed (over the holiday period) so outlets presumably need to be better trained in the use of the chefonline website (I presume that when they know they'll not be open they can update that fact on the chefonline website).

30 décembre 2025
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Réponse de ChefOnline.co.uk

Dear Dan Sasson,
Thank you for your feedback. We’re very sorry for the inconvenience caused when you arrived to collect your order and found the restaurant closed.
Your feedback has been shared with the restaurant and they’ve been reminded to update availability during holiday periods. Thank you for your patience and understanding.

Noté 1 sur 5 étoiles

Know it was New Year’s Eve and probably…

Know it was New Year’s Eve and probably would have a wait, but did not envisage an hour and a half wait, very disappointing.

1 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Jackie Kendrick,
Thank you for your feedback. We sincerely apologise for the extended wait time on New Year’s Eve. Your feedback has been shared with the restaurant to help improve service during busy periods. Thank you for your patience and understanding.

Noté 5 sur 5 étoiles

Good Moom

Great food. Very tasty and great portions

1 janvier 2026
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Réponse de ChefOnline.co.uk

Dear Simon,
Thank you for your kind feedback. We’re pleased to hear you enjoyed the food, found it very tasty, and were happy with the portion sizes. Thank you for choosing to order through our platform, and we hope to support your future orders again soon.

Noté 3 sur 5 étoiles

Ordered on line for New Years Eve supper

Ordered on line for a surprise 30 minutes wait for pick up, arrived to pick up and had to wait a further 50 minutes
Got home to find missing garlic nam bread. Not a deal breaker as the food supplied not as good as normal.
A little disappointed but it was NY eve so here’s to a return to normal service in 2026

31 décembre 2025
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Réponse de ChefOnline.co.uk

Dear Brian

Thank you for sharing your feedback.

We’re very sorry to hear about the long wait on New Year’s Eve and that the food did not meet expectations. We understand how disappointing this can be during a busy period.

For clarity, the order was placed as cash on collection and did not include a garlic naan. As a food ordering platform, we’ve shared your comments with the restaurant so they can review the service and waiting times.

Thank you for bringing this to our attention.

Noté 3 sur 5 étoiles

Delivery was quite late half an hour…

Delivery was quite late half an hour after the time that was stated the food wasn’t the best. I’ve had better.

27 décembre 2025
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Réponse de ChefOnline.co.uk

Dear Elizabeth,

We’re sorry to hear that your order arrived later than expected and did not meet your expectations.

As an online ordering platform, we act as a medium between customers and restaurants. Delivery times and food quality are managed by the restaurant, however your feedback has been shared with them for review.

Thank you for bringing this to our attention. We appreciate your patience.

Noté 5 sur 5 étoiles

I love it

I love the Balti dishes

28 décembre 2025
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Réponse de ChefOnline.co.uk

Dear Naia,
Thank you for your feedback! We’re delighted to hear you loved Balti dishes and look forward to serving you again soon.

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