ChefOnline.co.uk Avis 

2 226
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.

L'entreprise a répondu

Noté 1 sur 5 étoiles

This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Marché en ligne
  3. Service à emporter

À propos de ChefOnline.co.uk

Écrit par l'entreprise

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

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Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(2 226)

231 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Order not forwarded to restaurant.

Placed my order and received email confirmation. Got to the restaurant and the order had not been forwarded to them. Restaurant apologised though it was not their fault. Had to wait half an hour for order to be cooked.

21 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Stephen,

Thank you for letting us know. We’re very sorry your order wasn’t forwarded to the restaurant despite the confirmation email. We understand the inconvenience this caused.

Our technical team is investigating the issue, and we’re working to prevent this from happening again.

Thank you for your patience. We will update you once we have more information.

Noté 1 sur 5 étoiles

The bag wasn't sufficient enough and…

The bag wasn't sufficient enough and all the food came out the bottom.

17 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Mr Craig,

Thank you for your feedback. We’re very sorry to hear the bag wasn’t sufficient and your food spilled. We’ve shared your concerns with the restaurant so they can review their packaging for future reference.

We appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Amazing food!

Amazing food!

15 novembre 2025
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Réponse de ChefOnline.co.uk

Hello Mia Morris,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food. Hope to serve you again soon at www.chefonline.co.uk

Noté 5 sur 5 étoiles

My husband and I have been loyal…

My husband and I have been loyal customers of this restaurant for over 10 years, and we can truly say one thing: No matter what we order.. the meals are always fresh, delicious, and prepared with that unique touch we can’t find anywhere else.

16 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Ms Aline,
Thank you so much for your wonderful review and for being loyal customers for over 10 years. We truly appreciate your continued support—it means a lot to know our food consistently brings you satisfaction and a unique taste you enjoy.

We’re honoured that you've chosen our restaurant as your go-to for fresh, delicious meals, and we look forward to serving you for many more years to come.

Noté 5 sur 5 étoiles

Excellent service

Ordering process very quick and easy. Prices clearly shown and delivery spot on time.

16 novembre 2025
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Réponse de ChefOnline.co.uk

Hello Tina Farrell,
Thank you for your wonderful review, We’re delighted to hear that your order arrived on time and you found our platform easy to use and quick. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

EASY TO ORDER AND PAY

15 novembre 2025
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Réponse de ChefOnline.co.uk

Hello Mrs. L. Golding,
Thank you for your wonderful feedback.
We're glad you found our platform easy to order and pay. Hope to serve you again soon at www.chefonline.co.uk.

Noté 5 sur 5 étoiles

On time/ great service

On time, hot food and tasted amazing 🤩

14 novembre 2025
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Réponse de ChefOnline.co.uk

Hello Michelle,
Thank you for your wonderful review. We’re delighted to hear that your order arrived on time, hot, and tasted amazing. We look forward to serving you again soon!

Noté 3 sur 5 étoiles

Nice food but arrived too early,6 pm I…

Nice food but arrived too early,6 pm I ordered it for 7-15 pm.

14 novembre 2025
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Réponse de ChefOnline.co.uk

Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.

Noté 5 sur 5 étoiles

Simple and efficient app

Simple and efficient app

8 novembre 2025
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Réponse de ChefOnline.co.uk

Hello Andy,
Thank you for sharing such wonderful feedback. We’re really happy to hear you find our app simple and efficient.
We appreciate your support and look forward to serving you again soon!

Noté 2 sur 5 étoiles

Came late

Had to wait quite a while for our order, despite ordering online, before opening time!

8 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Shelley,

Thank you for your message. We are sorry to hear about the delay with your order. ChefOnline works as a liaison between customers and partner restaurants, and we have passed your feedback to the restaurant management for review.

We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.

Noté 1 sur 5 étoiles

Unfortunately our food was not…dlivered …….was not delivered at all !

Unfortunately our food was not delivered at our requested time . We phoned the restaurant to discover they were having problems and could not fulfil our order . This of course was extremely upsetting as we had guests and were looking forward to our delivery .

7 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Joan,
Thank you for contacting us and sharing your experience regarding your recent order. We are sorry that your delivery did not arrive at the time you expected and that this caused inconvenience during your planned gathering.

Please note that we serve as an independent ordering platform connecting customers with restaurants, and we have already forwarded your concern to the restaurant management for review.

We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.

Noté 5 sur 5 étoiles

Fantastic food

There was a delay with the delivery which was beyond their control (car breakdown). The food was out of this world

5 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Carole,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk

Noté 1 sur 5 étoiles

Placed an order through you and the…

Placed an order through you and the restaurant had closed down.

1 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.

Noté 5 sur 5 étoiles

Seamless and simple

Seamless and simple

31 octobre 2025
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Réponse de ChefOnline.co.uk

Dear Mr David,
Thank you for sharing such wonderful feedback. We are delighted to know you found our service seamless and simple. Hope to see you again at www.chefonline.co.uk

Noté 5 sur 5 étoiles

Great food fast delivery

Great food fast delivery
Polite and friendly staff

1 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Mr Ben,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk

Noté 2 sur 5 étoiles

Long winded ordering and although you…

Long winded ordering and although you say you deliver to Lancing you declined delivery to BN15 8LN so I had to collect

1 novembre 2025
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Réponse de ChefOnline.co.uk

Dear Edward,

Thank you for sharing your feedback, and we are truly sorry to hear about your recent experience.

ChefOnline provides the ordering platform, while the preparation and delivery are carried out by our partner restaurant. However, please be assured that we have already passed your comments to both the restaurant and our support team so this can be reviewed and addressed promptly.

We sincerely appreciate your patience and understanding. If you would like any further assistance, please do not hesitate to contact us at support@chefonline.co.uk and we will be happy to help.

Noté 5 sur 5 étoiles
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Réponse de ChefOnline.co.uk

Dear Mr Summers,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food & find our platform user-friendly. Visit us again at www.chefonline.co.uk

Noté 5 sur 5 étoiles

Always great service

Always great service

31 octobre 2025
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Réponse de ChefOnline.co.uk

Hello Linn,
Thank you for sharing such wonderful feedback. We're glad to hear that you loved the service. Hope to see you again at www.chefonline.co.uk.

Noté 1 sur 5 étoiles

No longer working with the venue

No longer working with the venue, so the food wasn't ready or anything.

29 octobre 2025
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Réponse de ChefOnline.co.uk

Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience. Please note that the restaurant has not informed us of any changes to their partnership with us.
However, we’ll investigate this matter further to understand why this information was shared. We sincerely apologise for the inconvenience and appreciate your understanding.

L’expérience Trustpilot

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