chesca Avis 

The cropped trousers were nice but were two sizes smaller than indicated on the size guide. When I used the messaging service to ask the actual measurements of the bigger size I was told they didn't know.
Box was much bigger than needed for the item. The plastic outer cover couldn't be undone neatly. I used half the plastic for the return . What a waste.

My order was delivered very quickly but unfortunately as the dress did not suit me, I needed to return it. The returns process was very simple and once I returned the parcel via the Post Office, my refund was activated very soon afterwards.

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to return the item but it was free return with 2 weeks of receiving my order .

Chesca is my favourite brand and the customer service team is amazing and the service and package are great and perfect delivery service and return and refund is always great and fast.
Fantastic team service and customer support and customer service!!!💐💐💐

Speedy service - thank you

On enquiring online where I could find a particular item near me in order to try it on, I was promptly informed of a store nearby plus stock availability. This was very welcome information saving me ordering online and the potential of returning items with all the money transactions involved. Very courteous, fast and efficient service. Visited the store recommended and ended up buying a completely different outfit with which I am delighted!

I never order clothes on line and this was the first time I had done this. The process was quite easy and my order came in good time. I was kept informed of when the package would be posted so wasnt worried.
I had also rung and left a message as I needed some information on sizes and my order and I received a call back the next day. Good service and I am pleased with Chesca.

Lovely outfit, I decided on a dress as my MOG outfit

Excellent service beautiful dress will definitely buy from Chesca again

Goodes turn up on time and the order process was good

Initially the wrong dress arrived which was disappointing. However, this was quickly rectified and the correct beautiful dress arrived. 😀

Excellent Customer Service.
Kept well informed with updates of delivery.
Excellent packaging.
Dress extremely high quality.
Exactly what was described on the tin.
Thank you Chesca.

Your service was excellent however I have returned 2 items so waiting to see how the refund is handled

Excellent customer service from Chesca. Highly recommend this company. Beautiful clothing. 5*

Unfortunately dress did not fit but the return and refund process was swift and efficient

I ordered the wrong size dress, I rang and left a message, someone rang me back and amended my order no issues

Quality of my purchases never alters. Well made. Unusual. Lovely fit. I keep coming back and i am never disappointed. A very very happy customer

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered promptly and my query resolved. I highly recommend purchasing from Chesca. The outfits are high quality and a comfortable, chic fit!