Clarkes' Golf Avis 

Excellent service from Sue at Clarkes. I asked a question online, received a reply and then a further email to update the position after further investigation. The club purchased was then with me the next day. I have now used Clarkes twice and both times received a personal service from an online company. That's hard to beat,

I was after a GPS watch and found Clarkes was the best price. Communication was spot on. I opted for their 2-3 days free delivery ordered on 30th Dec, and it arrived before lunch on 31st - how can you beat that? Will definitely use again.

I have used Clarkes Golf a few times and have been very pleased with their exceptional service. They are on the phone to talk you through any aspects of the buying process, are friendly and professional and offer very competitive pricing. If you find lower prices they will price match and maybe better, I have been super impressed!

I update my previous assessment. A misunderstanding resulted in communication delays. The very kind Mrs. Sue phoned me to apologize and was very kind redeeming the Customer Service. I was able to find the kindness and professionalism of Mrs. Sue who also offered me a discount on my next purchase to apologize and build loyalty to the customer, whom I have no doubt take seriously. Only those who work make mistakes, but when an error is recognized and everything is done to remedy it, it means that Customer satisfaction is taken with great seriousness.

Excellent service! Will definitely use again! Thank you!

I’ve purchased numerous golfing products from Clarke’s Golf from both the Rainford and Formby branches. The service has always been of the highest quality and the pricing competitive. Clarkes allow you to try clubs, drivers, wedges etc on their driving ranges prior to purchase which is always a good thing. I highly recommended Clarke’s Golf.

This company is poor, customer service is the worst I've ever had. Sue the manager is shockingly bad. They entice you in with great deals which probably never exist. Then when you try and speak to them over the phone and ask if the calls are recorded the manager hangs up. Very suspicious.

From your reply Chris more complete lies. When I called in I was very polite as I work on the telephone myself. Chris the ombudsman will want proof of purchase not me. Jesus if you’re head of compliance no wonder Sues the manager.

Your manager sue Actually hung up the phone on me initially when I called back pretended that it got disconnected. When I tried to ask any questions she said there is nothing we can send an email with a very rude attitude which was then mirrored. Which she then provided me with a wrong email address.

It’s not the product Chris as I went and bought better clubs from Golf Bidder a much better retailer. The clubs are irrelevant, if Sue wasn’t Sue rude I would have probably bought the clubs I got from you.

It’s your customer service skills Sue got irate with me when I asked if the calls were recorded and then hung up. She’s rude and supposed to be a manager.

Using excuses as Black Friday as well so unprofessional. Says it all really.

Your customer service is poor the worst I’ve ever received don’t buy from this company use golf bidder. :)

If your reviews are so important to you maybe you should look at retraining the people you let speak to your potential customers. I wonder how many more Sue has lost you. Excuse after excuse pathetic.

Confusion over order online so rang,answered quickly Sue she was very helpful and interested in helping.
Once order sorted came next day .
Trolley looks great easy to assemble bag is added bonus when storing after round

Could not recommend them more. No hanging on the line for ages, got a real person who was particularly helpful. Will be using them again.

Thank you so much Clarkes

What can I say, as such a rarity (these days) to receive excellent customer service. Which is what I got from Clarke's golf.

They are very helpful, professional and put the customer first.

Dealt with Clarke’s for many years now. They do look after everyone and have been especially generous to help me out in my moment of need. Jamie Clarke especially and Rob Henderson. (one of their club pros) highly recommended as you will not get this service from a well known golf outlet. 🤔
Thank you gents and really appreciate you help.

Bought a motercaddy golf bag just over a year ago from Clarke's golf shop . Gradually all the zips broke . When I contacted Clarke's , they just ignored my email ! Buying a new one , NOT from Clarke's and NOT motercaddy

Ordered late on a Monday night arrived on the Thursday! Swift and great customer service too! Would recommend!

Kieron at Rainford was extremely helpful and polite and we would not hesitate up to back for any further golfing equipment. Five star service.

Got the power caddy umbrella holder good quality good price and and excellent delivery.

Cheers

Joe from Clarke's Golf went above and beyond - first class customer service from him.

First time using and I’m very impressed. Very quick delivery within 2 days. I live in Northern Ireland and normally it’s takes an extra couple days to arrive but I ordered Thursday and arrived Saturday morning.

Brilliant service, second pair of junior golf shoes ordered from here. This time we needed them urgently so despite it being past 2 PM they promised the shoes would arrive the next day and they did. They really could not have been more helpful. Would 100% recommend.

What a brilliant company, their customer support was second to none. I ordered an item that was out of stock, got a personal phone call to explain the situation and then was kept abreast of the progress from beginning to end - add in free shipping to Spain and you have one very happy customer. Thank you

Great Customer Service
Fast Delivery
Just Bought A New Driver Ping G400 SFTec Great Price & A Box Of 12 Bridgestone eSoft Free As Part Of The Price.
Paid Via Klarna Which Helps Spread The Cost.