Clockwork Removals and Storage Avis 1 499

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Cheerful efficient removers, despite making a mistake and taking something that should have been left! Speedy but careful with more delicate items. Shame they couldn’t have been around when we needed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were happy with the service provided from the quoting and information stage to the guys who moved everything on the day. Everyone we spoke to was helpful in answering our queries and organising wha... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The removal men were fantastic, but despite taking out insurance for cancellations and delays, I was contacted by phone from the office to be told the insurance expired at 3 o'clock, I didn't get k... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Plentiful packaging provided for our move with uplift and delivery arrangements that suited us perfectly. The crew were very helpful & friendly putting furniture and boxes in the rooms requested whic... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. Déménageur
  3. Centre de stockage

Écrit par l'entreprise

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Écrit par l'entreprise

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Coordonnées de contact

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Award Winning Service | 25 Years Experience | Industry Accredited


4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Clockwork were just brilliant from…

Clockwork were just brilliant from start to finish. Joanne in the office handled everything with a restful, friendly super-efficiency, Ryan on the site visit was incredible, putting all my nervousness and fears at ease as he explained how it would all be co-ordinated as my first time completing sale and purchase on one day, and then the team of three who arrived even earlier than expected so I didn’t need to worry and worked with patience, politeness, understanding and skill - even though I am now on second floor and they had hundreds of boxes to bring up. I honestly cannot thank them enough, no problems whatsoever and amazingly priced for all that expertise and care.

16 avril 2026
Avis spontané
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Réponse : Clockwork Removals and Storage

Thank you so much for your kind words! We’re really glad Joanne, Ryan and the team could make your move feel smooth and stress-free.

Noté 4 sur 5 étoiles

Cheerful efficient removers

Cheerful efficient removers, despite making a mistake and taking something that should have been left!
Speedy but careful with more delicate items. Shame they couldn’t have been around when we needed to get rid of empty boxes!

26 mars 2026
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Réponse : Clockwork Removals and Storage

Thank you for your kind words about our team – we’re really pleased to hear this. We’re sorry for the mix-up with the item that should have been left behind, and we appreciate your understanding on this. Regarding the empty boxes, we do always aim to collect these wherever possible. However, for logistical and environmental reasons, we try to combine box collections in the same area, which can sometimes mean it takes a little longer than expected. We completely understand how useful it would have been to have them gone sooner, and we appreciate your patience.

Noté 5 sur 5 étoiles

Reliable, punctual and friendly

Punctual, reliable, friendly and professional. I have used Clockwork in the past and recently used them again to help move my dad houses.
Great price, service and staff.
They made moving day easy.
Highly recommended company

9 mars 2026
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Réponse : Clockwork Removals and Storage

Thanks so much for your continued loyalty - we really appreciate that. Thank you also for taking the time to review our services.

Noté 5 sur 5 étoiles

Absolutely brilliant - highly recommend!

We were happy with the service provided from the quoting and information stage to the guys who moved everything on the day. Everyone we spoke to was helpful in answering our queries and organising what we needed. On the day the guys were absolutely fabulous. Such cheery positive attitudes whilst carrying and manoeuvring all of our furniture and belongings! They kept us smiling and were very efficient in their work too. We are glad we chose Clockwork and would highly recommend them!

19 mars 2026
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Réponse : Clockwork Removals and Storage

This is all great to hear, thanks so much for the feedback.

Noté 5 sur 5 étoiles

Very professional

Very professional, on time, courteous and helpful

12 mars 2026
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Réponse : Clockwork Removals and Storage

This is great to hear - thanks for the review.

Noté 5 sur 5 étoiles

A definite 5* delivery of family…

A definite 5* delivery of family furniture from Scotland to England.
An Absolutely amazing company with Crystal an extremely efficient, caring, professional individual. I was regularly updated and reassured.
The furniture arrived in perfect condition.
An excellent team, polite, considerate and a delight to meet, very much appreciated.
I highly recommend Clockwork Removals.
Many thanks to all, with my very best wishes Sheena

14 avril 2026
Avis spontané
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Réponse : Clockwork Removals and Storage

Thanks so much for taking the time to leave such a lovely review. We really appreciate it.

Noté 5 sur 5 étoiles

A reliable,efficient company with staff…

A reliable,efficient company with staff that make the move, as stressful as it is, literally go like clockwork. The office staff are helpful and reassuring and the lads on the day were amazing. Both me and my elderly mum, separately, have used the Sheffield branch to move from Derbyshire to Greater Manchester. I would highly recommend them.

25 mars 2026
Avis spontané
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Réponse : Clockwork Removals and Storage

Thanks so much for your review and recommendation. We really appreciate it.

Noté 4 sur 5 étoiles

The people I dealt with were all…

The people I dealt with were all helpful and they shifted what I needed quickly.

6 mars 2026
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Réponse : Clockwork Removals and Storage

This is great to hear, thanks for the review. If there was anything we could have done better then please do let us know.

Noté 5 sur 5 étoiles

Very good Team

Very helpful guys .

Really good team who go the extra mile for you .
This is the second time we have used them
We are very happy with the service they provided.

30 mars 2026
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Réponse : Clockwork Removals and Storage

Thanks so much for your continued loyalty, we really appreciate it.

Noté 5 sur 5 étoiles

Excellent service

Excellent service from the Team who helped with our move.
They packed everything carefully and labelled boxes so we could find after move
Very smooth process from start to finish

6 mars 2026
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Réponse : Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Noté 1 sur 5 étoiles

Total disregard for property

The staff I've dealt with have had no respect for my property at all. I had stuff in storage & received it back the the house 2 weeks ago. Everything was so slap dash it was unbelievable. Everything was just thrown into the room with no care. Would never recommend this company.

23 mars 2026
Avis spontané
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Réponse : Clockwork Removals and Storage

We’re sorry to hear you are unhappy with your experience. This job was arranged through the council, who advised that your property would be suitable for delivery. When our team arrived, space was very limited, and they followed your request to place all items in the living room. We would welcome the opportunity to discuss this further and better understand your concerns. Please feel free to contact us directly so we can look into this properly.

Noté 4 sur 5 étoiles

The removal men

The removal men were fantastic, but despite taking out insurance for cancellations and delays, I was contacted by phone from the office to be told the insurance expired at 3 o'clock, I didn't get keys until 4.45.
Had I not received keys by five I would have had to book into a hotel, which would have been cheaper than the excess I had to pay.

If I had the keys earlier the move would have been five star.

4 mars 2026
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Réponse : Clockwork Removals and Storage

Thank you for your feedback and for your kind words about the removal team, we’re really pleased to hear you found them fantastic.

We’re sorry to hear about the delay in receiving your keys and understand how stressful that must have been on moving day, especially with the uncertainty around timing.

Just to clarify, you did take out the waiting time waiver, which covers up to 2 hours of waiting for keys as per our terms and conditions. In this instance, the waiting time was 3 hours and 45 minutes, so the additional charge applied was only for the extra 1 hour and 45 minutes beyond the covered period.

We do appreciate this can still feel frustrating when delays are outside of your control, and your feedback is important to us. We’re glad the move went well overall, and we hope you’re settling into your new home nicely.

Noté 5 sur 5 étoiles

We like the way they move!

Plentiful packaging provided for our move with uplift and delivery arrangements that suited us perfectly. The crew were very helpful & friendly putting furniture and boxes in the rooms requested which made unpacking a good bit less stressful. We would be very happy to recommend them to anyone looking to move home as painlessly as possible. Thanks again guys!

23 mars 2026
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Réponse : Clockwork Removals and Storage

Our pleasure, thanks so much for the review and recommendation.

Noté 5 sur 5 étoiles

Brilliant

Friendly, efficient….everything we needed for our house move. Nothing too much trouble.

31 mars 2026
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Réponse : Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Noté 5 sur 5 étoiles

excellent

response level, clarity, and delivery execution

27 mars 2026
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Réponse : Clockwork Removals and Storage

Thanks for the review.

Noté 5 sur 5 étoiles

Great removals company.

Team is very reliable. They got our office move request very swiftly. All is arranged and organised timely. We look to get Clockwork engaged in future moves.

2 avril 2026
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Réponse : Clockwork Removals and Storage

Thanks so much for the review. We look forward to assisting you in the future.

Noté 5 sur 5 étoiles

Smooth, hassle-free move with a great team

Alan and the team were great from start to finish. They made the whole move completely hassle free and were friendly, efficient, and professional throughout. Everything was handled with care, and the process felt smooth and well organised. Would definitely recommend!

27 mars 2026
Avis spontané
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Réponse : Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Noté 5 sur 5 étoiles

Felt less stressed having a couple of calm presences!

I really appreciated the communication from requesting a quote all the way to signing that everything had been moved. It was helpful to have an initial visit to get an accurate estimate of the amount being moved so there were no surprises on the day. The two ‘Jamies’ who did my move showed up promptly and made me feel really comfortable and safe. They had everything loaded securely within an hour (including dismantling my bed) despite the fact I was still cleaning around them! Our timing was magic getting to the new home and again everything was in the house and bed made up within the hour. They were conscious to ask me if I wanted boxes in specific rooms and made a point of taking heavier items upstairs for me.
Made the day so much less stressful for me having a couple of calm presences - thank you!

18 mars 2026
Avis spontané
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Réponse : Clockwork Removals and Storage

Thanks so much for taking the time to leave such a great review of our services, we really appreciate it.

Noté 1 sur 5 étoiles

We contract Clockremolvals and Storage …

We contract Clockremolvals and Storage we contract the Insurance for eventual issues and they damage our new fridge and said it’s our fault because we packaged……unbelievable

10 février 2026
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Réponse : Clockwork Removals and Storage

Thank you for your feedback. We’re really sorry to hear how disappointed you feel about this situation.

When our team arrived, the fridge freezer had already been shrink-wrapped, so they weren’t able to fully inspect it, although photos were taken at the time.

We completely understand how frustrating this outcome is. As outlined in our terms, items packed by the owner are covered differently by insurance, which is why the claim was not successful.

We genuinely regret the upset caused and would be happy to discuss this further with you directly.

Noté 5 sur 5 étoiles

Move made joyful

The guys were great, professional and helpful.

The communication and process was simple but effective.

19 février 2026
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Réponse : Clockwork Removals and Storage

Thanks so much for reviewing our services.

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