Great company. The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great. The b... Voir plus
L'entreprise a répondu
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Exceptional customer service and superb product quality. I am really happy with the radiator we bought and also it was super speedy. Thank you so much!
As with most things in life, there are good and bad, and I received a faulty water heater. Emailed the company and spoke to Neil who was so apologetic I felt bad. He immediately sent out a new wa... Voir plus
L'entreprise a répondu
Best price for a zone 1 electric radiator in the size I wanted. Fast delivery too
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles de salle de bains
- Rénovateur de salle de bains
- Fournisseur d'équipements de chauffage
- Magasin de rénovation
- Toilettes publiques
- Magasin de radiateurs
Écrit par l'entreprise
Specialising in Bathroom & Heating solutions for all properties 🏠 Showroom 📍 Eggborough / CNM Online is a trading name of Prestige Radiators Ltd. We are a family run business founded in 2004 and located in Eggborough, North Yorkshire. We are proud certified members of the UK’s largest procurement and supply chain management service for the construction industry. Since 2004 we have seen huge growth in our customer base and product variety. Our aim is to bring to you quality Washroom and Heating products. We have a keen eye for detail and are always searching for unique finds within our industry to provide you with the best products available. Water Heaters Washroom Products Designer Radiators LST Towel Rails Luxury Bathroom Items Hand Dryers Hair Dryers Consumables Heaters and much more...
Coordonnées de contact
Unit 2 North Point Business Park, DN140JT, Goole, Royaume-Uni
- 01977 663331
- cnmservice@cnmonline.co.uk
- www.cnmonline.co.uk
4,7
Excellent
88 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great prices
Best price for a zone 1 electric radiator in the size I wanted.
Fast delivery too
22 avril 2026
Réponse de CNM Online
Many thanks Alex for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.
Still not received it despite promised…
Still not received it despite promised delivery.
They must change your delivery service. Very Poor.
28 avril 2026
Réponse de CNM Online
Thank you for your feedback. We are genuinely sorry to hear about your experience and any inconvenience caused during the delivery process.
Unfortunately, once an order leaves our warehouse, it is in the hands of a third-party courier and outside of our direct control. That said, we have reviewed the shipment details and can confirm that delivery was attempted by the courier, and it does appear that the goods have now been successfully received.
We always strive to provide a high level of customer service and a smooth overall experience, so it is disappointing when situations like this arise that are beyond our control. Please be assured that we take all feedback—particularly negative feedback—very seriously, as a family-run business.
We appreciate you taking the time to share your experience and will continue working to improve wherever possible.
Réponse de CNM Online
Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.
A very happy customer
Exceptional customer service and superb product quality. I am really happy with the radiator we bought and also it was super speedy. Thank you so much!
22 avril 2026
Great job
The staff are exceptional,Jess looked after us with advice on products and procedures on powder coating,to get our desired colour for our radiators.
9 avril 2026
Réponse de CNM Online
Thanks Carl, for leaving a review. It's great to here you were looked after well by our team and were able to get the products exactly how you wanted them!
Thanks again,
CNM Team
Réponse de CNM Online
Thank you for your kind review. We’re really pleased to hear you’re happy with the product.
We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
CNM Online
Réponse de CNM Online
Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.
Great company.
Great company.
The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great.
The box was well packaged and without damage, but sadly there was a fault with the item.
The customer service was outstanding. I made a call, the person wanted to check something with the engineers and so I requested a call back within 30 mins, which they did and they confirmed they'd replace it. The next day a courier arrived with the replacement and took away the faulty one. It couldn't have been simpler!
25 mars 2026
Avis spontané
Réponse de CNM Online
Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.
Customer Service (Wendy) - Magnificent
Customer Service (Wendy) - magnificent!!
- 5 stars: Polite and Courteous
- 5 stars: Informative and Responsive
- 5 stars: A warm Yorkshire heart :-)
A breath of fresh air for an old chappie like me to find a company that, in the age of impersonal online dealings, still offer exceptional customer service assistance.
My thanks and applause.
24 mars 2026
Avis spontané
Réponse de CNM Online
Many thanks for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.
Extremely Happy & Excellent Service
Extremely happy with my purchase and excellent service / communication throughout. I can't recommend CNM Online highly enough. Keep it up!
3 mars 2026
Réponse de CNM Online
Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.
Excellent service and product. Stunning large upright radiator and two under picture window Finn radiators.
Excellent service and product.
17 février 2026
Réponse de CNM Online
Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.
Item lost at courier depot
Item lost at courier depot, but dealt with swiftly by CNM and replacement item sent royal mail as soon as flagged up.
14 février 2026
Réponse de CNM Online
Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.
Excellent service and quick delivery.
24 février 2026
Réponse de CNM Online
Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.
Service to be proud of
As with most things in life, there are good and bad, and I received a faulty water heater.
Emailed the company and spoke to Neil who was so apologetic I felt bad.
He immediately sent out a new water heater which arrived the very next day. He trusted me to send the faulty item after I have fitted the replacement. Which helped.
All in all, outstanding service. Thanks.
2 janvier 2026
Avis spontané
Réponse de CNM Online
Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.
Item was delivered promptly
Item was delivered promptly, but unfortunately was damaged by courier, contacted CNM and a new one was dispatched and arrived the next day. Fantastic customer service and helpful staff.
20 janvier 2026
Réponse de CNM Online
Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.
Amazing product and service
Absolutely great from Start to finish. Speed of ordering and delivery exceptional.
The team give great advice and overall service .
The fin radiators we ordered are of the highest quality!! Have already recommended to several people .
16 janvier 2026
Réponse de CNM Online
Many thanks for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.
Delonghi Oil Radiators
Excellent product, fast delivery great customer service, I have been using this company for over 5 years, they have never let me down
22 janvier 2026
Réponse de CNM Online
Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.
Réponse de CNM Online
Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.
Réponse de CNM Online
Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.
Excellent service
Unable to order online but when I called the order was generated and order placed as soon as I paid via the email link.
Order arrived the next day to my surprise as I expected to wait for up to a week
Products not fitted yet but they look great
15 janvier 2026
Réponse de CNM Online
Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.
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