I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloure... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Voir plus
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Voir plus
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My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Coordonnées de contact
Unit 2, 146 Carrington St, 6163, O'Connor, Australie
- support@colourvue.com.au
- www.colourvue.com.au
3,6
Moyen
223 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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hi not received this order yet
20 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Lewie, thank you for taking the time to leave us your feedback. We are very sorry that you still haven't received your order till now. Upon checking, we already sent it last week and you selected Standard shipping; as stated on our website this would generally take 2 to 10 business days (depending on your location). Please note that we do not have control over the Australia Post's shipment once we send the parcel, but we will do our best to help you sort this out. You can reach out to our customer service, and they would be happy to assist you with this, thank you!
I still haven’t received my purchase
I still haven’t received my purchase. Is there a tracking number ?
18 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Crepes, thank you for taking the time to leave us your feedback. We are very sorry about that, however, according to Australia Post, your parcel has been delivered. Also, we sent it last week and you selected Standard shipping; as stated on our website this would generally take 2 to 10 business days (depending on your location). Please note that we do not have control over the Australia Post's shipment once we send the parcel. You can reach out to our customer service if you still haven't received it yet, and they would be happy to assist you with this, thank you!
Trustworthy website ,quick delivery and…
Trustworthy website ,quick delivery and great product.
16 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Billy, thank you so much for your 5-star review! Thank you for shopping with us!
Whiteout Lens
love the actual lenses, unfortunately i didn’t order them in time so they came during the day i needed them
19 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Jasmin, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Haven't received anything !
Haven't received anything !! extremely disappointed , Can defiantly say I wont be purchasing from this site ever again !
15 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Natasha, thank you for taking the time to leave us your feedback. We are very sorry about that, however, according to Australia Post, your parcel has been delivered. Also, we sent it last week and you selected Standard shipping; as stated on our website this would generally take 2 to 10 business days (depending on your location). Please note that we do not have control over the Australia Post's shipment once we send the parcel. You can reach out to our customer service if you still haven't received it yet, and they would be happy to assist you with this, thank you!
until now i havent received my order
until now i havent received my order. so I can’t tell. another scam.
Update: I have received the products the next day and i love it! thank you for the quick response
15 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Dorraine, thank you for taking the time in leaving us your feedback. We are very sorry that you still haven't received your order till now. Upon checking, we already sent it last week and you selected Standard shipping; as stated on our website this would generally take 2 to 10 business days (depending on your location). Please note that we do not have control over the Australia Post's shipment once we send the parcel, but we will do our best to help you sort this out. You can reach out to our customer service, and they would be happy to assist you with this, thank you!
Réponse de ColourVUE Coloured Contact Lenses
Hi Brett, thank you so much for your 5-star review! Thank you for shopping with us!
Epic
Epic! Lenses arrived within a few days, great quality, great to have a base in Australia for fast delivery
10 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi DK, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Réponse de ColourVUE Coloured Contact Lenses
Hi Lauren, thank you so much for your 5-star review! Thank you for shopping with us!
Quick and true to description
6 octobre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Laura, thank you so much for your 5-star review! Thank you for shopping with us!
This company responded so quickly to my…
This company responded so quickly to my emails regarding my order literally almost right after I sent them, I received my contacts super quick and they are packaged really nicely and had everything I ordered. I haven’t tried them just of yet but I am super happy with my purchase so far!
24 septembre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Kailee, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Helpful staff and quick delivery
I received my parcel 2 days after placing the order. The staff are very helpful and very prompt with responding to email queries.
4 septembre 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Melissa, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Quick postage
Quick postage
Ordered Saturday received Tuesday
Great easy to use product comes with extras,
Thanks
29 août 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Robyn, thank you so much for your 5-star review! Thank you for shopping with us!
Contacts are good quality and very fast…
Contacts are good quality and very fast delivery. Def ordering from Vue again.
27 août 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Liam, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Nice and fast delivery and being able…
Nice and fast delivery and being able to pay with klarna was a massive bonus. Thanks.
21 août 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Matt, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Empty bottles of water
My recent order of two pairs of contacts came one pair were empty bottles of water.
As I needed these for filming this week this has become very inconvenient for me and not to mention a waste of money.
9 août 2023
Réponse de ColourVUE Coloured Contact Lenses
Dear Hanako, we are very sorry to hear that you were not happy with the contact lenses that you received. But please note that the Electric Blue ones are very thin and transparent and only turn blue under UV light, as stated on the product page. We definitely don't send out empty bottles of water.
They are amazing
9 août 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Tamara, thank you so much for your 5-star review! Thank you for shopping with us!
The quick delivery time
29 juillet 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Poppy, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Received my order correctly and in…
Received my order correctly and in great time.
Only thing I'd recommend is maybe have a tracking option. But appreciate the constant updates via email and text.
30 juillet 2023
Réponse de ColourVUE Coloured Contact Lenses
Hi Tim, thank you so much for taking the time to leave us this amazing review.
We are very sorry if you experienced some issues with the tracking updates, however, a tracking information was sent to your email upon the processing of your order. You can check the spam folder, it might be there. Regardless, we will still forward your concern to our technical team, rest assured we will keep doing our best to provide you with the excellent service possible, thank you!
Réponse de ColourVUE Coloured Contact Lenses
Hi Lisa, thank you so much for your 5-star review! Thank you for shopping with us!
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