Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... Voir plus
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Lisez les avis des autres
I recently contacted Commsave with an enquiry and was very pleased with the service I received. My query was handled promptly, professionally, and courteously. The staff member who assisted me was hel... Voir plus
L'entreprise a répondu
Positive experiences with team about issues and finding the best account fir yourself. The app is great for keeping up to date with draws and things happening at the union. Simple to move money a... Voir plus
L'entreprise a répondu
I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have impr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Coordonnées de contact
2 Summerhouse Road, NN3 6BJ, Northampton, Royaume-Uni
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Excellent
4 k avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Commsave Credit Union
Hi Asghar,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealings with Commsave to be such a Excellent service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave are so helpful
Commsave are so helpful, friendly and easy to get hold of on the phone. Services and speed is amazing! Been with them for 18 years now.
13 février 2026
Avis spontané
Réponse de Commsave Credit Union
Good Afternoon,
Thank you for taking the time to leave your 5* review
We are happy that you found the service to be helpful with friendly staff and easy to get hold of when needed.
Thank you for being a member for the last 18 years.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great communication quick answers
18 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Punama,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent experience to be great communication with quick answers.
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Alan,
Thank you for taking the time to leave your 5* review
We are happy that your query was answered quickly, and to your satisfaction.
Thank you again for such a lovely review.
Many thanks,
Commsave
I am a returning customer and as always…
I am a returning customer and as always the customer service provided from Laurey was great from start to finish.
Thanks
19 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Jennifer,
Thank you for taking the time to leave your 5* review
We are happy that you are a returning customer welcome back and we will pass on you great feedback.
Thank you again for such a lovely review.
Many thanks,
Commsav
Always a quick service and responses to…
Always a quick service and responses to queries quickly.
18 février 2026
Avis spontané
Réponse de Commsave Credit Union
Good Afternoon,
Thank you for taking the time to leave your 5* review
We are happy that you found the service to be a quick service and responses to your queries answered quickly.
Thank you again for such a lovely review.
Many thanks,
Commsave
Consolation loan query
I recently enquired about a consolidation loan through Commsave credit union, to help bring my finances into one manageable payment.
I found the service clear and user-friendly, and I received a response promptly. It made exploring my options much less stressful, and I felt supported throughout the initial stages.
Overall, a positive experience and a helpful first step in managing my finances.
17 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Millie,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent enquiry about the consolidation loan had met all of your requirements to allow your finances to be manageable.
With clear and user friendly services and prompt responses that makes options much easier with great support to all of our members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very helpful and understanding
Very helpful and understanding, and very quick to reply, I would highly recommend this company
17 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Carole,
Thank you for taking the time to leave your 5* review
We are happy that you found the service to be very helpful and understanding and that you would highly recommend commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
My enquiry was handled quickly and…
My enquiry was handled quickly and professionally. The team member I spoke to explained everything clearly and made the whole process straightforward
17 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Kudakwashe,
Thank you for taking the time to leave your 5* review
We are happy that you found your enquiry to be handled extremely quickly and professionally.
With everything explained clearly about the whole process.
Thank you again for such a excellent review.
Many thanks,
Commsave
Very helpful put my mind at rest thank…
Very helpful put my mind at rest thank you
17 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Carol,
Thank you for taking the time to leave your 5* review
We are happy that you found the service to be very helpful put your mind at rest.
Thank you again for such a lovely review.
Many thanks,
Commsave
Sent message and had a reply swiftly.
1 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Gangotra,
Thank you for taking the time to leave your 5* review
We are happy that you found your latest message to ourselves was replied to swiftly.
Thank you again for such a lovely review.
Many thanks,
Commsave
Timely and clear response,didn't even…
Timely and clear response,didn't even take up to 6hrs.
16 janvier 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Ugochukwu,
Thank you for taking the time to leave your 5* review
We are happy that you found Commsave to be Timely and clear with your response &didn't even take up to 6hrs.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave is a very nice app to save and…
Commsave is a very nice app to save and borrow
14 février 2026
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that your recent call was that Commsave has a very nice app and a great way to save and borrow.
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Mo,
Thank you for taking the time to leave your 5* review
We are happy that you found Commsave to be excellent customer service &a trusted team.
Thank you again for such a lovely review.
Many thanks,
Commsave
I find Commsave really good I made a…
I find Commsave really good I made a mistake on my repayment and they were really helpful and changed it for me I will definitely use Commsave for future loans and I would recommend them.
13 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Dawn,
Thank you for taking the time to leave your 5* review
We are happy that you found Commsave to be helpful when mistakes happen we are always on hand to help our members as best we can.
Thank you again for such a lovely review.
Many thanks,
Commsave
answered my query within 12 hrs
12 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Steve,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that we answered your query within 12 hrs.
Thank you again for such a lovely review.
Many thanks,
Commsave
Goid customer services.
The lady was very calm, took time to explain all the questions asked. Good customer service.
11 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Oluwatoyin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call to ourselves to be treated with great care and time taken to explain all the questions asked that resulted in good customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Applied for a 5k loan to consolidate 3…
Applied for a 5k loan to consolidate 3 loans and 3 credit cards. Planned to pay off credit cards and close the accounts. I provided details of the 6 things i wanted to pay off total 290 pound roughly i pay monthly for the loans and credit cards at the moment. But i got rejected. Common sense tells me if the 5k loan is less than 290 pound per month i can afford to makre repayments as i am already paying 290 pound 😅😅 like what. They got my wage wrong and took the most recent lower wage rather than the average i had a couple days off work unpaid so wage is going to be lower. They then added all my debts together with commsave added sland divided it by my wage. Like why 😅 6 of them debts would be gone soon as the 5k hit my bank and my debt would instantly be lower. Its pointless adding my other debts on with other creditors that arent the ones im planning to pay off. Concentrate on the debts i told you im going to pay off which in turn will make me better off. Ill be closing my account and wont bother applying again. I dont need to be told how to be financially responsible. I get you have a job to make sure you arent lending to irresponsible people but you will of seen all my payments to my creditors are paid on time. Means im managing i just wanted a better deal for it all.
11 février 2026
Avis spontané
Réponse de Commsave Credit Union
Thank you for taking the time to share your experience, and we’re genuinely sorry to hear how difficult this period has been for you.
Please be reassured that supporting our members through financial difficulty is very important to us. We make our decisions to ensure the loan will positively impact our members, both now and in the future.
Unfortunately, at this time further lending was not responsible, leading Commsave to rejecting your application.
A better application for you would be our consolidation loan. Fair and affordable, with an APR of 13.8% to all members paying via payroll deduction. If approved, the funds are sent directly to the creditors.
We appreciate that communication during these situations can feel overwhelming.
Please be assured that correspondence is issued in line with regulatory requirements and is not intended to cause unnecessary stress.
If you would like us to review your situation again, we would welcome the opportunity to have another conversation and explore what options may now be available to better support you.
I would like to highlight that all applications are at our loan officers discretion. While we can offer suggestions and advise what loan products you are eligible for, all loan applications are subject to further checks and are not guaranteed.
Thank you again for your feedback, and we wish you all the best moving forward
Helpful,prompt with any questions I…
Helpful,prompt with any questions I need answering, professional. I cannot recommend Commsave enough. Been with them for at least 20 years and never had a problem. You will not be disappointed if you join up I guarantee it
11 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Tony,
Thank you for taking the time to leave your 5* review
We always aim to be as helpful as we can and answer all of our members questions as best we can.
It is great that you have been a valued member for the last 20 years we thank you for the recommendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Everything is so easy to do
Everything is so easy to do
They are so helpful
I’m just so glad that I started saving all those years ago
Thanks Commsave
11 février 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Dave,
Thank you for taking the time to leave your 5* review
We are happy that you found the service to be easy and helpful & that you are happy to be saving with ourselves for many years.
Thank you again for such a lovely review.
Many thanks,
Commsave
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