Compact Appliance Avis 3

I ordered a countertop dishwasher through Amazon which compact appliance fulfilled as the vendor. It arrive, packaging in perfect shape, only to open and find a HUGE dent on the top edge. Amazon's site said I had to deal with the company directly. Compact appliance, via automated message bubbles, stated to contact Amazon since they are the "shipper." No, Amazon is the middle man and this company is the shipper and source of the product. Am I out over 300 dollars for a damaged goods AND a warranty? BBB complaint follows, my bank will be notified, and Amazon prime is canceled. DO NOT do business with these people. Better to pay a few extra bucks for face to face interactions.

"I ordered a hand mixer on January 21. Then CA sent me an email telling me to contact them about my order. I called and spoke with someone and they said there was no problem and my order would be shipped. (still not sure why I had to call.) My credit card was charged on January 23. Compact Appliance had my money for 4 days -- AND THEN they sent me an email to tell me it won't be shipped until FEB 15!! So -- they want to keep my money for A MONTH before they even ship my item. WHAT KIND OF BUSINESS ARE THEY RUNNING? What a load of bull. Don't order from them -- find somewhere else to do business."

I recently purchased a KC3000SSTWIN Kegerator from C/A/Build.com, which is a dual tap "Model" unit that turns out to be actually just a "package". What you receive is a converted refrigerator. Beyond that, the $779 KC3000TWIN is nothing more than the $489 BR3002 with a double tap kit. If you read the specs, they are identical except the KC3000 says it is auto defrost, whereas the BR3002 is manual defrost. I thought I was getting a better unit along with a dual tap, but I was duped! And again when all I received was a single tap! So I got the $489 BR3002 single tap "package" for $779! Then after sending all the requested photos to prove I hadn't gotten a double tap, I get nothing but crickets chirping, while my installer waits... I should mention that the unit came in a perfectly unmarked box, but was damaged. Telling me that is was likely beat up before it was boxed. Much thanks Roy and CA/ Build.com/ Kegerator, or who ever you are.

Update 9/1/219: I received my dual tap kit, and the spec error was acknowledged, and will be corrected. I received money off for the damage that I feel is fair, & a $50 rebate. Roy at CA Build.com expedited my case quickly. Thanks to all!