Consumer Reports Avis 117

TrustScore 1.5 sur 5

1,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Love the magazine and have been subscribing for many years. I just recently moved and wanted to update my address. But when I called the number provided 1-800-333-0663 it automatically hung up on me.... Voir plus

Noté 1 sur 5 étoiles

Very poor customer service. Membership renewal is almost scam like – they make it almost impossible to cancel auto-renew. Tried deleting my credit card online (could not), tried canceling online (coul... Voir plus

Noté 1 sur 5 étoiles

STAY FAR AWAY. They have a very deceptive, actually a scam, auto-renewal process. They will charge you $10 if you cancel. I had no idea it would auto-renew, until I was charged. I notified them that... Voir plus

Noté 1 sur 5 étoiles

I have to agree with all the other one star reviews that their membership tactics are a scam. Auto-renewal without permission, emails every six months that say your subscription needs to be renewed,... Voir plus

À propos de l'entreprise

  1. Organisme à but non lucratif
  2. Éditeur
  3. Site d'avis

Écrit par l'entreprise

Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not order CROCS online

I ordered a pair of crocs, Brooklyn slides. The look nice online, but were a bit too clunky when I received them, so iopted to return them. I paid about 75$ for the shoes and returning them would have cost me about 35$, which to me is absolutely ridiculous. I shop online alllll the time and never have had an experience like this.

18 mars 2024
Avis spontané
Noté 2 sur 5 étoiles

Ridiculous customer service

After purchasing a simple table lamp from the new Sainsbury's store at Southport. I returned home, plugged it in and it would not switch on. When I returned to exchange it, I asked for it to be plugged in to confirm it worked. However the customer “care”? assistant told me it was against H&S regs because it hadnt been pat tested. So in effect on those grounds they were selling goods which could be faulty so would need a pat test before use. This seems to me like taking H&S to the extreme. He wouldnt even let me plug it in. Consequently I will avoid Sainsburys again for any electrical goods

18 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

DANGER*** GEICO*** will screw you

Do not use GEICO
##DANGER##
I was rear ended. In a CONSTRUCTION ZONE
100' from my
CONSTRUCTION SITE
Car totalled. She hit us so hard I pushed the tow hitch a foot and a half forward.popping spare and buckling frame.i was doing 20-25 mph she swears she was doing 35 mph. They said it was my fault. Still can't hold job very long, shoulder bone on bone now hurts constantly. Pops randomly. Had to have surgery, when I woke up from surgery I was told" everything went great it's going to be fine"! ," but, you can't go back to lumber mill or construction". All I knew. Oh before I forget I was in shock world spinning just climbed out of wreck when a crooked Hillsboro Oregon officer was laughing in my face handing me citations. GEICO already had me at fault and refused to change it. Unless I could get tickets dropped.If I could get tickets dropped, they would change the at fault. So when I had them dismissed, GEICO refused to reverse at fault. Demanded I go ask judge why they were dismissed.after a couple months of no work and inability to, I was sent 2 pip checks.a few days later my bank cards kept being declined. I finally had to go in and handed my cards to US BANK rep/ teller. Who grabbed and cut them in half. A day later I received notice.: due to check fraud my accounts were frozen and being force closed. GEICO had placed stop payments before mailing pip checks to me. So I had no bank accounts, couldn't work, finally got diagnosed with an extreme labral tear in left shoulder. Turns out The lady who was only doing 35 had GEICO as well. We received notice that she received new car replacement and $47,000, we lost our bank accounts, vehicle, career, dignity and home, worse most poor Christmases ever. I'm still sorry to grandkids for that. The one witness, who lied his @$$ off, whose information on police report is illegally blacked out all but the name "KEVIN CRAMER". Though I have called every single office of his in N. DSKOTA, to see if it was really him, and why would he lie like he did, but never an email or return call. Though another question I have is where was your wife while you were following this young blonde in Oregon so early in morning. This would explain why 7 attorneys dropped me by email after less than a week, with little to no explanation. I will NEVER, EVER, EVER use GEICO. Again. For any reason. Or UD BANK who accused me of fraud and when I tried to pay my credit card bill with my little cash was asked if it was counterfeit, because I willfully committed check fraud. I will never be at 100% in my left shoulder. I was actually told I should file for social security, since I can't hold a job for long now, and can't do what I know. And turned 50. I have another review coming for them. In closing did I mention that I had the sense to take pics immediately after wreck. Which prove the police report a complete lie. Any one who asks I'll show proof. I never got my day in court, could not keep an attorney for some reason.the law and insurance I overpaid for are suppose to protect me. Not bend over backwards to destroy my life. Almost 18 years with GEICO an 19 for US BANK. All because I was going to work early.... 11/02/2018.this won't go to exact date and I will prove my facts upon request. So whomever gets to publish or not, I BEG you to request. It's not libel, or slander. It is the truth I'm still paying for in pain. Daily. Lost everything can't work. Let them threaten to sue me. Please. Publish the truth please.if they threaten you, your sn impartial publisher, with proof of every last word. Doing your part to protect consumers from faulty products, dirty cops, disloyal husbands who are also crooked politicians. I hope Kevin cramers wife and friends read this. Maybe his wife will make him pay for ruining a man's life.by throwing congressional authority around.trustpilot protect yourselves first, but when threatened and told to remove this send them a pair of steel tied workboots . Tell them to walk a mile in my boots

2 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Cancelling membership

I called the 800 number to cancel my membership. Was told my membership automatic renewal would be cancelled effective January 2025. I asked for a prorated refund of my recently autorenewal payment in January 2024 and was told no that was not possible! I was told the best they could do was cancel the autorenewal in 2025. I expressed my disappointment and asked to be connected to the little survey they ask you to take. Marisol then explained to me how I could donate to CR - I told her I am not doing anything to support CR - they are not supporting me and they are supposed to be consumer oriented. Please connect me to the survey. I was promptly disconnected!

8 février 2024
Avis spontané
Noté 1 sur 5 étoiles

terrible website- when i try to join

terrible website- when i try to join, error message. When I send emails - I get form replies. When I have a friend call them (because their 800 # does not work for me), they call me and disconnect me. terrible,

6 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for meter to be activated 7months on.

I’ve had my smart meter installed last June have been waiting to have it activated. After a lot of complaints actually got a date for it to be activated 5Th January by EDF engineer. Was told the engineer would be in touch half an hour before they would arrive, given from 1 to 5pm.
Got to 1pm just thought I’d check they were still coming ,I was told by Michelle he would be coming. Got to 3pm so I phoned again ,yes he’s definitely coming. So got to 4pm no show phoned again told someone would contact engineer heard nothing so I at 4.45 Michelle answered oh engineer won’t be coming.
This is appalling as he was supposed to take reading as I’m disabled. I should have been told earlier they weren’t coming and no apology! waste of time certainly very disappointed to be let down once again .

5 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Vevor foldable shelf brackets 22x24

Vevor foldable shelf brackets 22x24
It’s a scam this item will not hold 500 lbs ( manufacturer rating) it also comes with the wrong size of bolts to assemble it, the bolt provided are to short making the use of locknuts useless what make’s the bracket dangerous.
The main fault on this device is the wrong measurement it is actually 2” shorter then advertised and on top of all vevor refused to take it back “ terrible customer service is a must…. Lol

23 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Ironically they are the rip off

I signed up because I'm in the market for a new car. They blasted my phone number (and e-mail) apparently to every car dealer in the US. I got inundated with texts, phone calls, and e-mails.

5 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Total sham CR Rec for Endurance…

Total sham CR Rec for Endurance Insurance

I trusted CR when selecting an extended maintenance insurance policy on my well maintained SUV, which cost $4,500/3 yrs coverage. What I’ve experienced is nothing shy of a total sham by the insurer, Endurance, which to my surprise, or no, CR is receiving a kick back for every recommendation they make. What’s objective about that? Goodbye CR. No more

11 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

No longer concerned with providing detailed safety information

I was looking up treadmill reviews related to safety and when there were less than 5 stars, there was no information given about why the rating was less than 5, only a general description of the category and a list of things that it could contribute to a lower rating for any treadmill. Since there are so many reasons a machine can be unsafe, having no description renders the category meaningless. Out of curiosity, I then looked at SUV ratings and also discovered that they also no longer include detailed safety information about vehicles. If they don't care about vehicle safety, then they likely don't care about safety on the whole, so I cancelled my subscription today.

Addendum: I had also chatted with a rep on their site about the concern of no detailed safety explanation for the treadmills and he said that this was due to my not having a digital membership. I then logged onto my account and it showed I have an All Access membership - this includes digital and print. By this time, the chat had ended, but the chat rep had lied to me. I called Consumer Reports and spoke to another rep live who verified I have full digital access, and who also could not locate any additional safety information for any treadmills that received a rating of less than 5 stars. I then showed him a page that was related to car safety and the absence of detailed info listed. I ultimately told him I wanted to cancel my membership and he said, "Fine," apparently disinterested in my concerns about the absence of detailed safety information. Had I been in his role, I would have offered to pass along this concern to someone higher up.

4 août 2023
Avis spontané
Noté 1 sur 5 étoiles

This company needs to be shutdown

This company needs to be shutdown! Spamming people globally, breaching GPDR, spoofing their address for each promotion, never signed up for them, never heard of them!

6 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Horrible ratings interface.

I just rejoined to read ratings on ranges and I am amazed at how poor the ratings area has been redesigned. Did no one user test this UI?? In order to scroll right to see the rest of the tests you have to scroll back up to the top of the list, move the slider right and then scroll back down to the item of interest...and back up if you want to scroll again...back down...etc. I tried to print it to PDF to see how that worked and lo and behold, that was horrible as well. EXTREMELY disappointed.

7 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

I have been a subscriber for many years…

I have been a subscriber for many years but more and more I have very disappointed in my purchases based on their ratings. Most recently I bought a toaster that was their 2023 highest recommended and nothing the review said was accurate. I bought another of the same unit and same result. Internet research shows that my findings were experienced by a significant population. I can no longer depend on CR research.

18 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

I joined in hopes of getting some…good, honest reviews

I joined in hopes of getting some reviews on a few products that I was in need of. Honestly, they had a few comments on different coffee makers. I thought that they would have many reviews for products, no. I also was interested in getting some reviews for a dog bark collar, there were none. Even refrigerators, there weren't enough reviews on the few fridges that were listed. Don't waste your money.

22 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

There reviews are always WRONG

There reviews are always WRONG. Bought a Harry's Razor because they had it the Best and safest out of 20 they tested. I haven't cut myself in 10 years. First time I used this piece of trash it cut my chin the left a huge gash in the side of my face. Consumer reports reviews are as horrible as the dead magazine.

17 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Unable to access account

I have not been able to access my online account now for many months. I sent them an email advising that I keep getting an error message that says this site is temporarily unavailable. I have tried on my phone and laptop and get the same results. They have never reached out to me or responded to my emails. I think 3 months of no access to a service I paid for is unfair.

7 février 2023
Avis spontané
Noté 1 sur 5 étoiles

They were worth it decades ago.

They were worth it decades ago.. joined again recently and reviewed what they had to offer. Not very good at all.😞 Looks like they really haven’t upgraded much to popular items these days. Couldn’t find basic things needed in these more tech days…couldn’t use anything they offered… couldn’t find any solar generators, etc… sad… because we really do need an independent company helping to buy things today…
Also… their app was very basic.. had very little on it… I’m very disappointed!! Definitely not worth the $59.00 plus tax! 😡

(And 10% discounts are nothing…. And can be obtained just by asking the company… so I don’t need to pay for this to get it)

2 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Highway Robbery

As a member of 10+ years I recently decided to use their web service. I quickly found out that you have to pay the subscription price twice to get the magazine and web access.

I contacted them and they were rude so I cancelled. Honestly it wasn’t that big of a loss because the magazine content is usually 90% irrelevant to my needs/interests and other sites on the web provide similar services for free.

What really got me is that they were rude and made no attempt to hold onto a decade long customer.

9 août 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus