Coolstays Avis 

285
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Stayed at The Cow Shed with Rutland Hideaways. Beautiful accommodation in a beautiful setting. I took my daughter and we had a lovely, relaxing time in the hot tub, and generally enjoying the countrys... Voir plus

Noté 5 sur 5 étoiles

Completely being switched off from the world was exactly what myself and my partner needed after a stressful couple of months! The outside bath was beautiful looking at the moon and watching the cloud... Voir plus

Noté 5 sur 5 étoiles

We booked the end of September for a short stay prepared to have 5 days of rain and strong winds, confident from the reviews that we would be happy spending our time in Blue Hare mesmerized by the vie... Voir plus

Noté 5 sur 5 étoiles

Received a Coolstays voucher from our Daughters Went on the website and selected a property for a 3 night stay, confirmed within hours Redeemed the voucher on Coolstays website and confirmed the mo... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Unique and unusual holiday accommodation - treehouses, shepherd's huts, windmills, hot tubs, views and pools. Cool cottages and amazing villas. Stay somewhere extraordinary with Coolstays!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(285)

109 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don't book Ursa Bear Cabin

I'm sorry to tell that Ursa bear Cabin was a huge disappointment to us.
It was supposed to be a birthday treat for my wife, but I found myself apologising to her all the time for my mistake in booking it it.
It was far smaller than the advertising led us to believe, and there were notable health and safety issues involved. The main one being the lack of adequate lighting. We couldn't see to cook, either in outdoor kitchen or the indoor the kitchen and had to select our cooking implements and cutlery by feel. Cooking was was extremely dangerous and I burnt my hand twice.
We were constantly tripping over objects on the floor, which wasn't helped by the fact tat some of the (inadequate) lighting didn't work in the first place.
Also, we weren't impressed by all the dirty skin and fur rugs scattered around the property which were very grimy and we found several insects inhabiting one of them.

There was a very poor selection of cutlery and cups/glasses and no washing up liquid had been provided.
To add insult to injury, when we arrived home today we received a message from the owner complaining about the fact that we hadn't washed the dishes and she wouldn't be refunding our deposit !
We have stayed in numerous other cabins over the years and never had any problems, always being very happy with our stays.
We don't like complaining, but my wife's birthday was ruined and the owner's attitude appalled us.

27 juillet 2026
Avis spontané
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Réponse de Coolstays

Dear Paul,

We're sorry to hear that your stay didn't meet your expectations, particularly as it was booked as a birthday celebration.

Having spoken with the owner, they have provided a different account of what happened. They have confirmed that when you contacted them about the lighting, they responded immediately with instructions, after which you confirmed the issue had been resolved. They also dispute your comments regarding the property's cleanliness, facilities and equipment.

In relation to the deposit, the owner has advised that it was retained because they believe the cabin required a significantly greater amount of cleaning than would normally be expected after checkout, rather than simply because dishes had not been washed.

As Coolstays is a directory of independently owned properties, we weren't involved in the stay or the subsequent dispute and aren't able to determine the facts where accounts differ. We would encourage both parties to continue discussing the matter directly in the hope of reaching a resolution.

Kind regards,

Tim @ Coolstays

Noté 5 sur 5 étoiles

Perfect Birthday Weekend

We stayed in Heron for a long weekend for my husband’s 60th birthday. The place is tranquil, beautiful, peaceful, and stunning. There is everything in the pod that you would need and sitting by the lake watching the wildlife, what more could you want. We will definitely be having a return visit

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful stay in Arisaig

We’ve just returned from our stay in Litua. What a wonderful property with fab views, beautiful sunsets and glorious peace & quiet. The house is clean, comfortable and has everything you need to have a luxurious stay. We enjoyed every minute and will return for sure.

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Weekend break to celebrate a special birthday

Weekend break to celebrate a special birthday with family. Fabulous stay. Farmer Chris could not have been more friendly or helpful. Very comfortable and memorable for its uniqueness. Good location and plenty of activities on site that we booked and thoroughly enjoyed.

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

✨A Perfect Hot Tub Weekend Retreat✨

✨A Perfect Hot Tub Weekend Retreat✨
We had a fantastic stay at this beautiful retreat. From the moment we arrived, we were welcomed with delicious chocolates and locally made fudge from a nearby bakery, which was a lovely personal touch.

The cabin is modern, spotless, and beautifully designed, with everything needed for a comfortable and relaxing stay. The kitchen is well equipped, the dining area is spacious, and the bedroom is cosy, comfortable, and finished to a high standard.

The outdoor space is the real highlight. The private deck and hot tub are surrounded by trees, creating a peaceful setting that's perfect for unwinding after a day exploring or simply enjoying the quiet with a morning coffee.

Every detail has been carefully thought out, and it really shows. The hosts have created a warm, welcoming retreat that's ideal for a relaxing weekend away. We thoroughly enjoyed our stay and would happily return. Highly recommended

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful stay.

We had a wonderful stay. The cabin is so well thought out & we loved the decor. The views are absolutely stunning & despite being 3 miles from Monmouth you feel a million miles away from the world. If you are after peace & quiet this is the place for you. Thank you to the host who responded to my queries really quickly. This is somewhere I would definately return to.

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Superb accommodation

Superb accommodation. Everything thought of. Support from owner and housekeeper is faultless. Location like being in a wildlife documentary. From house - otters, pine marten, white tailed sea eagle, herons, seals, cormaronts, gulls, oystercatchers etc From nearby - red deer, buzzards, golden eagles. Brilliant place. Thanks. Privilege to stay.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Have now used coolstays twice and this…

Have now used coolstays twice and this is my third booking. Would definitely continue to use it as my first choice as I have found the quality of properties of a higher standard. The booking process is quite easy although have not been able to book the length of stay I wanted initially through coolstays the owner of the property I was interested in had to send a link so I could book the required longer stay. Otherwise would continue to use coolstays for holiday options.

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy booking process on Coolstays

Easy booking process on Coolstays. The description of the property was so accurate. Our host Clare enhanced our stay with helpful tips too. Sitting outside the Pavilion on the patio, sipping coffee or wine , gazing out out over the rolling Cotswold Hills was spiritually uplifting - a perfect place for a break.

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic facilities

Fantastic location with beautiful views. The facilities were excellent, with a very well stocked kitchen area. The cafetiere and ground coffee were a real treat to find! The standard of the accommodation was very high, really exceeding my expectations. We could have stayed there forever as it was so peaceful

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

What a wonderful place to get away from…

What a wonderful place to get away from everything!! No sound of traffic, no tv, just pure nature and wildlife. We stayed in the foxglove safari tent and it was stunning. So much bigger than I thought. Had everything we needed. The bed was absolutely heavenly, so comfortable. Dog friendly, Our pooch loved it. Would definitely book to go again. Perfect little bit of serenity

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended …

My family had a great stay at Cecelia’s cottage. The cottage is very well appointed, spotlessly clean with beautifully modern bathrooms. The location is excellent, just a few minutes walk into town and to the beach. Communication with the owners was amazing, nothing too much trouble. I thoroughly recommend this cottage to other families looking to stay in this beautiful part of Dorset. Many thanks

3 juin 2026
Avis spontané

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