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Lisez les avis des autres

Noté 5 sur 5 étoiles

Seaclusion was an absolutely first class 'barn style ' conversion. The space , OMG , there is so much of it, was amazing and finished to a very high standard. It all felt very top of the range and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've just arrived back from our week long stay at Gwynndreth, Gwithian, Hayle. Our experience from start to finish was just amazing and exactly what we needed. The house and views were just breathtak... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loved our first holiday with Cornish Gems. We stayed at Bosavallam, Nr Port Isaac. Absolute luxury. The nickel bath outside with views of trees was wonderfully relaxing. The whole property inside was... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The property ‘Sunset’ in Porthtowan, had a very old boiler which broke half way through the stay. We were without hot water for 24 hours and no heating for 3 days. The property smelled awful, a stale... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'hébergement de vacances

Écrit par l'entreprise

A luxury portfolio of over 180 holiday cottages, homes and apartments located throughout Cornwall in prime locations.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Stay at Glan Mor at Mawgan Port

Had a wonderful time. The house was fully resourced for a family of 8 and brilliantly situated for a 5 minute walk to the beach although the walk back up hill was a bit more demanding.
Cornish Gems we’re easy to work with and gave us all the relevant information at the appropriate time.

4 juin 2022
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Réponse de Cornish Gems

So lovely to hear you enjoyed Glas Mor in Mawgan Porth John and thank you for leaving your kind review. All the best

Noté 5 sur 5 étoiles

We thought the pictures looked good…

We thought the pictures looked good then we arrived and saw it in person! We stayed at little Polkerris near Fowey just the 2 of us and our young lab and we had the best week there. It is all enclosed so the dog could be let off and free roam the garden whilst we sat in the hot tub. The decor inside is the perfect mix of modern country fitting the barn conversation that it is. The welcome package was great too. There was everything you needed for the week washing machine, dishwasher, towels etc. Would definitely recommend the place and Cornish gems for a more luxurious holiday in Cornwall and we are already thinking about going back next year!

30 mai 2022
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Réponse de Cornish Gems

Good morning Lucy and thank you for your wonderful review - how lovely to hear that you enjoyed your Gems experience and are already planning to come and visit again. Little Polkerris is such an adorable home and those rural and coastal views are bliss! Thank you again for taking the time, all the best.

Noté 5 sur 5 étoiles

An enjoyable week in Falmouth

Stayed at Sea Song, Falmouth. Lovely apartment and we found a lot to do and see in Falmouth and Truro. Great walks, beaches, pubs and restaurants. Grateful to Cornish Gems for marketing the property - I would not have looked at Falmouth otherwise. Weather mixed but the four of us had a great time.

24 mai 2022
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Réponse de Cornish Gems

Thank you so much for leaving your kind review. The Liner apartments were a new addition to our Falmouth collection last year and already a popular choice for our guests, who like you, also enjoyed exploring Falmouth and the wider stretch of coastline. We hope to welcome you back to Cornwall soon.

Noté 5 sur 5 étoiles

Amazing place to stay.

Amazing place to stay. Everything perfect. Have been twice in the last year and will definitely be back again. Fantastic holiday.

18 mai 2022
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Réponse de Cornish Gems

Thank you Mrs Norris for your glowing feedback. How lovely to find a space you long to come back to again and again, we are so pleased you enjoyed your time once again with us. All the best

Noté 5 sur 5 étoiles

Kres Kintyre, Carbis Bay

We stayed at Kres Kintyre for a week and had a wonderful time. Really close to supermarket, Carbis Bay and St Ives. Really comfortable, clean and modern living space. It was great to be able to minimise use of our car and enjoy the stunning north Cornwall coast walks and beaches. Team were very helpful in supporting us with any questions we had during our stay. Will definitely stay again 👏🏽

15 mai 2022
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Réponse de Cornish Gems

What a lovely review to open on a Monday morning! thank you Tiger for taking the time to leave your comments. We are so pleased you enjoyed your stay with Cornish Gems and we hope to welcome you back to explore even more of Cornwall.

Noté 5 sur 5 étoiles

Fabulous property

A fabulous property which was of the highest standard and very very clean on arrival.
Hope to return next year. Everything was perfect.

6 mai 2022
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Réponse de Cornish Gems

Thank you Mark for taking the time to leave your comments, we are so pleased to hear you had a super stay and hope to welcome you back to Cornwall again soon.

Noté 5 sur 5 étoiles

Superb accommodation with views to…

Superb accommodation with views to match thoughtfully they left us a pint of milk as we arrived late .The generous welcome pack was an added bonus.

21 avril 2022
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Réponse de Cornish Gems

Thank you Peter for leaving such a lovely 5-star review - we are so pleased you enjoyed your Cornish Gem and soaked up the sea views! all the best

Noté 5 sur 5 étoiles

Get away from it all gem!

We've just returned from a long Easter weekend at Scilly Stack and I have to say it was one of the loveliest properties I have ever stayed in. The location is fabulous for getting away from it all and coastal walks on your doorstep and the actual cottage (tastefully converted cowshed) is gorgeously decorated and has every facility you could wish for, for a short break. The underfloor heating works amazingly well and the bathroom shower is so powerful!! Lorna, the host, was delightful and very welcoming. We took our bulldog fur baby and he loved it too! Superb place for dog-walking and the little enclosed garden area outside the cottage is fantastic for early morning/late night doggie visits. The best recommendation I could give is that I already want to visit again.

19 avril 2022
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Réponse de Cornish Gems

Many thanks Tracy for your kind review and we are so so pleased you enjoyed a glorious Easter down in the far west at Scilly Stack. It sounds like you made the most of the location and your bulldog settled right in! We do hope to welcome you back to Cornwall again soon.

Noté 5 sur 5 étoiles

Cornish Gems were fantastic, thoroughly recommend!!

Cornish Gems were so helpful throughout the booking process and during our stay - answering my numerous questions!! I thoroughly recommend.
The quality of the accommodation was the best we have experienced - we have been booking properties as a group for the last 20 years!

4 avril 2022
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Réponse de Cornish Gems

Hi Sarah, thank you for taking the time to leave your review. We are so pleased and proud to hear we met your expectations. Do let us know if we can help with any further Cornish Gems holidays in the future. All the best.

Noté 4 sur 5 étoiles

We recently stayed at Sky House in St…

We recently stayed at Sky House in St Agnes. The property was absolutely beautiful, and just as per the brochure description. It was spotlessly clean on arrival, and the kitchen very well equipped. The view more than made up for the slightly arduous trek up to the house! It was a great base for a week, St Agnes is quite limited on resources but we were able to visit St Ives, Marazion, Padstow and Newquay all with ease. The coastal walk to Wheel Coates is highly recommended.
Our only disappointment was that the hot tub wasn't working - the jets didn't work, so it was really just sitting outside in a warm bath. Considering we'd paid quite a bit extra than properties without one, it was really disappointing. In Cornish Gems defence, we reported it and someone was sent out straightaway which was reassuring, but unfortunately the necessary part had apparently been ordered the week before. We would really have liked to use it more than we did, it was a big factor in choosing the property especially after a long day walking.

4 avril 2022
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Réponse de Cornish Gems

Good afternoon Julie, thank you for your lovely review of Sky House, we are so pleased you enjoyed this unique and special home. It is always so unfortunate when, despite our best efforts, we cannot resolve an issue for a guest and can understand your disappointment that the tub did not bubble as it should for the best experience. It sounds as though you really explored some of Cornwall's most wonderful spots and we hope you have many treasured memories. All the best.

Noté 5 sur 5 étoiles

Wonderful place to stay

Wonderful place to stay. Relaxing. Everything we needed was there, including any help from Mark. We enjoyed the decor, location and the hot tub!

3 avril 2022
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Réponse de Cornish Gems

Many thanks for your kind review Michele, we are so pleased you enjoyed your Cornish Gems experience.

Noté 5 sur 5 étoiles

Scilly Stack just amazing!!

Scilly Stack was just as described an amazing bolt hole for 2 plus a puppy! We loved it, everything you need for a relaxing, get away break. The gifts from the Hosts were a real surprise and a lovey touch. The Host was lovely gave great advice on where to walk and eat. Scilly Stack was extremely comfortable, the wood burner was there if needed but we didn’t, the under floor heating was enough. The bathroom was like being in a luxury hotel and the shower was great! We loved the location. We will be back!!!!!

23 mars 2022
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Réponse de Cornish Gems

Hi Sarah, what a wonderful review, thank you for taking the time to share your feedback. Scilly Stack is such a wonderful wild west Cornwall location and it sounds like you enjoyed exploring the area too! all the best, The Gems team

Noté 5 sur 5 étoiles

Fabulous property for two people

Fabulous property for two people, very secluded from surrounding houses. Underfloor heating is excellent. Very clean & comfortable. Would strongly recommend. Cornish Gems we’re great from start to finish, again, would strongly recommend. I will definitely be booking with them again.

28 février 2022
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Réponse de Cornish Gems

Good morning Roy, many thanks for your kind review, we will share your comments with the whole Gems team. Our Gems created just for 2 guests tick so many boxes and we are so pleased you enjoyed your stay and your Cornish Gems experience. All the best

Noté 5 sur 5 étoiles

Morwenna apartment, Carbis Bay

We stayed at Morwenna for a week in February and had a fantastic experience. The view of the sea is outstanding - uninterrupted with nothing in front of the building. We spent a lot of time staring out of the huge picture window!
The apartment is of a high spec and was spotlessly clean. The beds are very comfortable, black out blinds are in both bedrooms and there is plenty of storage with big built in wardrobes.
The kitchen is well equipped and the ‘hatch’ between the kitchen and dining area ensures you can always see the sea.
Two beaches, Carbis Bay and Porthkidney are in easy reach, the former less than 10 minutes walk and the latter accessible from the coastal path below the apartment.
Carbis Bay is a great base from which to explore Cornwall with major roads giving easy access to other areas. Porthcurno near Lands End was 45 mins away and Gwithian beach, which is stunning, is only 10 minutes drive.
We’re looking forward to staying in this apartment again some time and would highly recommend to anyone.

27 février 2022
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Réponse de Cornish Gems

Hi Dawn, what a lovely review to receive on a wet Monday in Cornwall. We are so pleased you found Morwenna and soaked up those blue views. We hope to welcome you back to Cornwall very soon.

Noté 5 sur 5 étoiles

Highly recommended

Beautifully situated luxury house with the 'wow' factor. Modern, spacious with lots of high tech treats for lovers of the contemporary lifestyle. Great views - especially from the hot tub. Well appointed and not lacking for anything.
Highly recommended.

1 février 2022
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Réponse de Cornish Gems

Good afternoon Mr Barrack, thank you so much for taking the time to leave your kind review. We hope to welcome you back to Cornwall in the future. All the best, the Gems team

Noté 5 sur 5 étoiles

Great holiday over the Christmas period…

Great holiday over the Christmas period in a fantastic property in a superb location for all the family. Cannot wait to return.

10 janvier 2022
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Réponse de Cornish Gems

Hi Andy, many thanks for taking the time to leave your kind review. We are all so pleased you enjoyed your celebrations in Cornwall.

Noté 1 sur 5 étoiles

Stay clear

Had nothing but issues with Cornish Gems with both their property and then customer service on what was supposed to be a luxury holiday after 2 years of staying home.
Arrived with the property bathroom in pieces, another bathroom flooded the downstairs, marked baby safe yet it wasn’t and needed stair gates being delivered. uncomfortable noisy beds, window cleaners turning up without notice whilst we were in hot tub / robes. missing items in kitchen. Being told bathroom wouldn’t be fixed until after our stay with no apology. Then after everything, customer services haven’t addressed these issues or compensated for them let alone l apologise without being forced to - blamed it all on the owner! offered £50 off our next stay? Which is literally the booking fee. Must be crazy to think we would be returning customers!!
No wonder we noticed ripped out pages in the review / guest book at the property!!!
Wish I read the reviews before booking, can see this isn’t an isolated case!
Stay clear.

30 décembre 2021
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Réponse de Cornish Gems

Good morning Elle. We are very sorry for the issues you experienced during your stay and that your Gems experience was not up to the standards that we aim to deliver. We appreciate that due to a breakdown in communications, issues were not resolved as swiftly and efficiently as we would have wished. The offer of a £50 voucher for your next stay is in addition to the recompense agreed with the property owner and we hope that this will go some way to make amends for the issues experienced during your stay in Cornwall.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, always well informed, nothing too much trouble. Great online system. Beautiful property, well presented, clean and amazing welcome gift. Thank you

13 décembre 2021
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Réponse de Cornish Gems

Hi Cheryll, thank you so much for your very kind review. We are so pleased you enjoyed your stay in west Cornwall and hope to welcome you back in the future. All the best, The Gems team

Noté 5 sur 5 étoiles

Wonderful holiday

We have just returned today from a wonderful week in Carbis Bay. We rented an apartment in The Sands at Hawkes Point. It was everything we could have wished for. It was spotlessly clean. Cornish Gems have been absolutely wonderful from start to finish. They have kept us informed by text and email throughout the booking process and the duration of our holiday. We had a courtesy call the day after our arrival checking that everything was satisfactory. They couldn't have been or helpful. We will 100% be using them again. Thank you Cornish Gems.

3 décembre 2021
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Réponse de Cornish Gems

Thank you Jan for leaving your very kind review, we are so pleased you enjoyed your stay in Carbis Bay. We will ensure all of the Gems team receive your feedback also. We look forward to welcoming you back to Cornwall very soon.

Noté 5 sur 5 étoiles

First class apartment and service.

We’ve found Cornish Gems to be helpful and professional both times we’ve used them. The apartment we’ve rented has been spotless both times and absolutely stunning. When we’ve needed to contact them they’ve been quick and very conscientious. Wouldn’t hesitate to recommend.

23 novembre 2021
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Réponse de Cornish Gems

Thank you so much Zoe for your kind review and we were so pleased to welcome you back to north Cornwall. We hope to see you again in 2022! all the best, The Gems Team

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