Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Voir plus

Noté 2 sur 5 étoiles

I purchased CPAP.com’s $99 Wesper home sleep test specifically because the product was advertised as a multi-night test, with instructions indicating testing over 2–3 nights and physician review o... Voir plus

Noté 5 sur 5 étoiles

CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Voir plus

Noté 5 sur 5 étoiles

Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Voir plus

À propos de l'entreprise

  1. Magasin de matériel médical
  2. aussi dans
  3. Pharmacie

Écrit par l'entreprise

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(1 128)

26 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Completely let down

I made six total calls to cpap.com and still have no resolution. Four calls were made on Mi day June 4th during business hours but they were closed. Two calls were made today. The first representative was as helpful as he could be but after I hung up with him and checked the information I was given I discovered it to not be correct. So, I called back. Trying to communicated with the rep was next to impossible and so I asked to speak to a manager and was put on hold for over 20 mins until I had to get off the call because of other responsibilities. I am severely disappointed and am about ready to return products and try someone else.

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick response and helpful service

Tiania was so helpful in completing my order quickly. I was having trouble doing it online. I'm all set now and even saved money with the current promo code.

Thanks for the great service.

Deb

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

I was incredibly impressed by the professionalism and friendliness that Brandy showed in solving my problem. Very grateful to her and much less stressed than I was before my call. Happier than ever with CPAP.com. Thank you!

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Brandy was so very kind and helpful

Brandy was so very kind and helpful. The entire conversation took 11 minutes and I am very hopeful this new mask will work very well for me. Truly appreciate Brandy’s kindness and understanding.

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Awesome service

The rep I spoke with was very knowledgeable and help he get the missing part ordered so I would have them all at once. Save the day!!

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I called cpap to ask question’s and order a cpap machine and Jacqueline was extremely helpful and very nice and patient in answers all my questions. I really enjoyed talking with her. She was very knowledgeable with the equipment and made sure to give me options and made sure I ordered the right equipment for my needs. Thank you Jacqueline.

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Talking to Tiania

Talking to Tiania, she helped me with my travel mini purchase. Walking me through the process of uploading all my paperwork and prescriptions. She made it so simple and easy.

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Mary B

Mary B. was great. she made it very easy to place my order. I am looking forward to receiving the Transcend machine so that i can try it out.

21 mai 2025
Avis spontané

L’expérience Trustpilot

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