Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchased CPAP.com’s $99 Wesper home sleep test specifically because the product was advertised as a multi-night test, with instructions indicating testing over 2–3 nights and physician review o... Voir plus
CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Voir plus
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Voir plus
À propos de l'entreprise
- Magasin de matériel médical
- aussi dans
- Pharmacie
Écrit par l'entreprise
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Coordonnées de contact
13235 N. Promenade, 77477, Stafford, Etats-Unis
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 26 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I talked with FeRose today and she was outstanding
I talked with FeRose today and she was wonderful! I have developed an allergic reaction to my new mask and have been having difficulty getting any help. I had tried two other places, and the place where I had my sleep study done and no one could help me. I found cpap.com with a google search and am so glad I did. Rose was clear and easy to understand and confirmed that the mask I was considering was good for skin allergies. Then she opened an account for me and helped with my purchase. The price for sending the mask overnight was 1/3 the cost of the other company that I got my original mask through. I am so thankful that I finally found a company and customer service agent that cares and could help me! They are the BEST and I plan to use them for all of my future needs.
Airsense Mini…
I have a problems with the noise from my Airsense Mini.
I spoke with Daryl and he presented a few options to lessen the noise. He always sent a video that deals with subject. He was very helpful.
Daryl was Very patient and great at…
Daryl was Very patient and great at helping me set up my new equipment. I very much appreciate his thoughtful help!!!
Jacqueline fixed every thing and made…
Jacqueline fixed every thing and made it all happen. Five Stars!
I've been a customer for over a decade…
I've been a customer for over a decade and Tiania once again scores big for service. Her knowledge and efficiency helped in making my purchase decision and reduced my stress considerably! Many Thanks.
Outstanding customer service!!!
Juliene was extremely personable, helpful, and patient as she explained the various travel CPAP machines, including the AirMini which I was especially interested in.
She gave candid info on the pros and cons based on customer feedback which I especially appreciated.
I had a very positive experience with CPAP.com. Juliene is a delight to work with, and she gives outstanding customer service!
Tiania was very helpful in her instructions about my return. Polite spoke excellent 'American',something I find very rare in todays world. l
See below in title section
Fabulous service
Fabulous service. We had put in an order without the complete info. A check by us as to the status of the order found that we did not respond to the information request. It was resolved and she changed my order to get 2 day delivery. Thank you
I placed a call to order a travel size…
I placed a call to order a travel size cpap machine and had a wonderful experience with Ajeenah. She was thorough and very friendly. Can’t wait to receive my new machine
Daryl was awesome
Daryl was awesome - he answered my question and got me the gear I need to go on an off the grid trip. Thanks!!!
Customer for 7 years
Customer for 7 years, $5000. spent, would of always been a 5 star review. Never had a return. Mask blow out, possible machine malfunction. Ordered 3 new masks as well as new machine in case that was problem. On phone now over 2 hours, trying to return an unused machine- 3 hours at most, did not solve problem. masks I understand, but machine does not come in contact with anything. Can be reset to factory easily. Called me once said to return my call with a satisfactory conclusion, IGNORED. Be leary of return policy, make sure your machine is really defective prior to ordering new one. CPAP.com has no flexibility on machine returns, no consideration of the loyal customer that you have been and not even a price match guarantee. Ive never used another vendor in 7 years- Dumb......They always seemed like they really cared as long as I was ordering something!
Juliene was great
Juliene was great. She organized my prescription renewal and made certain I was to receive the parts that I needed.
Excellent service
Mary B cleared up a complication with my order quickly and was a real pleasure to work with. Thanks, Mary!
FeRose made my experience great
FeRose made my experience great. Information re AirMini saved my trip.
Professional and personable service…
Professional and personable service from Titania. Everything a customer service experience should be.
Calling Customer Service should always be this great!
When I called customer service, I reached a live person immediately, she answered my questions right away, and assisted me in placing an order. A perfect customer experience!
I did not get what I needed when I…
I did not get what I needed when I called!!
I need a diagram or booklet of My Z 2 portable CPap. Do you think I will ever get help?
The person who answered the phone was…
The person who answered the phone was wonderful! She advised me on some additional things regarding my travel CPAP. She refunded my original order and helped create a new order. Also suggested I expedite the shipping. I will definitely use your company again.
Saved me $200!
I was connected to a live person without having to wait on hold.
That person was knowledgeable, helpful, and efficient. She was also patient in answering my questions and addressing my concerns. I’d forgotten to input the sale code in when I ordered so this call saved me $200!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








