Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Voir plus

Noté 2 sur 5 étoiles

I purchased CPAP.com’s $99 Wesper home sleep test specifically because the product was advertised as a multi-night test, with instructions indicating testing over 2–3 nights and physician review o... Voir plus

Noté 5 sur 5 étoiles

CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Voir plus

Noté 5 sur 5 étoiles

Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Voir plus

À propos de l'entreprise

  1. Magasin de matériel médical
  2. aussi dans
  3. Pharmacie

Écrit par l'entreprise

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(1 128)

26 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I talked with FeRose today and she was outstanding

I talked with FeRose today and she was wonderful! I have developed an allergic reaction to my new mask and have been having difficulty getting any help. I had tried two other places, and the place where I had my sleep study done and no one could help me. I found cpap.com with a google search and am so glad I did. Rose was clear and easy to understand and confirmed that the mask I was considering was good for skin allergies. Then she opened an account for me and helped with my purchase. The price for sending the mask overnight was 1/3 the cost of the other company that I got my original mask through. I am so thankful that I finally found a company and customer service agent that cares and could help me! They are the BEST and I plan to use them for all of my future needs.

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Airsense Mini…

I have a problems with the noise from my Airsense Mini.

I spoke with Daryl and he presented a few options to lessen the noise. He always sent a video that deals with subject. He was very helpful.

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service!!!

Juliene was extremely personable, helpful, and patient as she explained the various travel CPAP machines, including the AirMini which I was especially interested in.

She gave candid info on the pros and cons based on customer feedback which I especially appreciated.

I had a very positive experience with CPAP.com. Juliene is a delight to work with, and she gives outstanding customer service!

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous service

Fabulous service. We had put in an order without the complete info. A check by us as to the status of the order found that we did not respond to the information request. It was resolved and she changed my order to get 2 day delivery. Thank you

28 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer for 7 years

Customer for 7 years, $5000. spent, would of always been a 5 star review. Never had a return. Mask blow out, possible machine malfunction. Ordered 3 new masks as well as new machine in case that was problem. On phone now over 2 hours, trying to return an unused machine- 3 hours at most, did not solve problem. masks I understand, but machine does not come in contact with anything. Can be reset to factory easily. Called me once said to return my call with a satisfactory conclusion, IGNORED. Be leary of return policy, make sure your machine is really defective prior to ordering new one. CPAP.com has no flexibility on machine returns, no consideration of the loyal customer that you have been and not even a price match guarantee. Ive never used another vendor in 7 years- Dumb......They always seemed like they really cared as long as I was ordering something!

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Juliene was great

Juliene was great. She organized my prescription renewal and made certain I was to receive the parts that I needed.

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Mary B cleared up a complication with my order quickly and was a real pleasure to work with. Thanks, Mary!

22 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The person who answered the phone was…

The person who answered the phone was wonderful! She advised me on some additional things regarding my travel CPAP. She refunded my original order and helped create a new order. Also suggested I expedite the shipping. I will definitely use your company again.

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Saved me $200!

I was connected to a live person without having to wait on hold.
That person was knowledgeable, helpful, and efficient. She was also patient in answering my questions and addressing my concerns. I’d forgotten to input the sale code in when I ordered so this call saved me $200!

18 avril 2025
Avis spontané

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